Moto-Electrical Reviews 

206
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly fast delivery times, noting that orders arrive securely packaged and often reach their destinations the very next day. Consumers also mention the remarkably user-friendly websites and exceptionally helpful support teams that make purchasing replacement parts a completely seamless and reassuring experience. However, some people mentioned experiencing frustrating issues such as receiving faulty products, completely flat batteries, or replacement items that failed to work properly. A few reviewers were additionally dissatisfied with unexpected delivery complications, extra customs fees, or having to cover return postage costs for mistakes.

What people talk about most

Delivery service

People report high satisfaction with the delivery service, often highlighting prompt next-day arrivals and... See more

Product

Users describe positive interactions with product quality and performance. Reviewers note that items arrive... See more

Order

Reviewers highlight positive aspects of order, consistently praising the fast dispatch and delivery times.... See more

Service

Customers consistently note positive experiences with service, highlighting a top class and super efficient... See more

Quality

Consumers find quality to be positive, highlighting that the products are well-made and work effectively.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy To Use Website. Ordered & Paid Immediately Without Issue. Dispatched Same Day & Delivered The Next Day. Perfect Item Application. Installed Without Any Issues This Company Know How To Oper... See more

Company replied

Rated 5 out of 5 stars

Fast delivery of the regulator/rectifier and it worked a treat. A proper professional company. Would recommend using this company. Thanks. Got my bike going again after a lot of other delivered produc... See more

Company replied

Rated 5 out of 5 stars

The part was discontinued by triumph so type in on Google and my part required appeared after market part by these guys great response kept me up to date with my order Thank you moto electrical

Company replied

Rated 5 out of 5 stars

I was in need of a set brushes and a brush plate for my rare Honda. I called and spoke to David who was super helpful over the phone. Once I had found the OEM part number they quickly matched the... See more

Company replied


Company details

  1. Auto Parts Store

Written by the company

Moto-Electrical are the leading supplier of Electrical Engine components in the UK and Europe. Whilst bringing you brands like CRC, RMstator & Arrowhead at affordable prices. Offering Trade accounts and Discounted bulk buys.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

206 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(206)

86 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helped me in every way they could.

Customer service before purchase was extremely helpful.
After ordering, my goods were delivered before anticipated date, they were well packed and professionally presented.
This has been a great service and a pleasure to deal with this company.

August 13, 2024
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Rated 5 out of 5 stars

If I could give 6 stars I would !

My starter motor packed up on me. It needed a new brush set. Called Moto. Spoke to a really nice helpful young lady who found the part I needed. They dispatched it the same day and 24 hrs later I had the part and was back on the road. I can't thank them or praise them enough.

May 15, 2024
Unprompted review
Moto-Electrical logo

Reply from Moto-Electrical

Thank you for the review Paul! We are pleased you are happy with our service!

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Rated 5 out of 5 stars

Fast delivery

My order was delivered in less than a day. The alternator was very well packaged and almost half the price of one from the dealer. Very pleased with the company both for speed of delivery and quality of the product.

April 30, 2024
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