Very happy with my tools and with the support received.
It's easy to receive a 5-star rating when everything is fine and going well according to the expected.
When things go south, it is really when great companies shine.
I bought a toolkit with them, I was a little insecure because of the price, but I found good reviews online, so I went with it.
When the kit arrived, it was the "wrong" version, with a missing tool removed from the kit during covid manufacturing struggles, then later re-introduced again.
It was old stock, and the picker made a mistake and sent the old one without the missing tool.
I got in touch with them and very quickly got everything sorted out, with no attempt of ghosting or convincing me everything was as supposed; the replacement kit got posted, and the wrong one was returned ( at no cost to me ).
I even got some freebies for my trouble.
Great shoutout to them, especially to Lucas, who assisted me during the entire thing.