Motointegrator.fr Reviews 7,549

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service, noting that products arrive quickly and are well-packaged. Many consumers are satisfied with the quality of the products received, finding them to be exactly as ordered and often original. The pricing is consistently highlighted as competitive and fair, making it a preferred choice for spare parts. However, some customers also noted issues with packaging, describing items as poorly wrapped or arriving in damaged boxes. A few people experienced problems with defective products or received incorrect parts. Additionally, some reviewers expressed dissatisfaction with the delivery process, specifically mentioning long delivery times or difficulties with certain shipping carriers.

What people talk about most

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and speedy... See more

Product

Customers generally express satisfaction with the products received. Many reviewers highlight that the spare... See more

Price

Reviewers highlight positive aspects of price. Many customers praise the competitive and fair pricing, often... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the products as "very... See more

Order

People report positive experiences with the ordering process. Customers found it easy to order and received... See more

Based on these reviews

Rated 5 out of 5 stars

Quick and easy… part arrived as scheduled and properly protected parcel. Tracking to follow shipment status. Car fixed and ready to roll

Rated 5 out of 5 stars

Very good site, more competitive than autodoc but choice is lower , sometimes not easy to find the right peace, ok for shipment and delivery. Often i order on this site, zéro claim till now


Company details

  1. Auto Parts Store
  2. Auto Accessories Wholesaler
  3. Auto Parts Market
  4. Car Accessories Store

Written by the company

Vous êtes à la recherche de pièces de rechange ? Vous attachez de l'importance à la qualité, aux prix avantageux et à une prestation de service complète ? Alors vous êtes à la bonne adresse !

Motointegrator.fr - votre partenaire en matière de pièces automobiles !

Written by the company

Vous attachez de l'importance à une haute qualité, à des prix avantageux et à une prestation de service complète ? Alors vous êtes à la bonne adresse chez Motointegrator. Laissez-nous vous conseiller et trouvez facilement les pièces dont vous avez besoin dans notre boutique. Que vous soyez à la recherche de nouveaux pneus pour votre voiture, que vous ayez besoin d'un nouveau châssis ou que vous souhaitiez commander des accessoires automobiles en ligne, vous trouverez chez Motointegrator des pièces automobiles pour toutes les marques de voitures courantes européennes, américaines et asiatiques. Notre assortiment comprend des produits de fabricants de premier plan tels que Bosch, Sachs, Valeo, LuK, ATE, Monroe, febi, TRW, Denso, Nissens et bien d'autres. Nous nous démarquons par un grand professionnalisme et un excellent rapport qualité-prix de nos offres.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

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Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Good availability of parts and fair…

Good availability of parts and fair prices. A previous issue with orders took a little time to sort out, with items badly packed on two occasions. However, to their credit, they provided return labels and refunded the defective parts. It can take some time, so patience is needed when things don’t go 100% right.I shop here regularly.👍

December 9, 2025
Rated 4 out of 5 stars

Excellent

Excellent - just the packaging for individual items i their boxes could have been better - but OEM products and good prices. Many thanks

March 12, 2026
Rated 1 out of 5 stars

I'm very disappointed with the quality…

I'm very disappointed with the quality of their products; they sent me stabilizer bar brackets with factory defects that had already been returned by someone else. And to return them, I have to pay for shipping.

March 9, 2026
Motointegrator.fr logo

Reply from Motointegrator.fr

Hello,
We are sorry to hear about your experience.
Please contact our customer service so we can review your case and provide a suitable solution.
Kind regards,
Motointegrator Team

Rated 3 out of 5 stars

The problems comes from the delivery…

The problems comes from the delivery not from Motointegrator itself.
UPS delivery is a nightmare, you don't receive any notification and they choose the inappropriate storageat 20km from home, then it's Impossible to pick my package as I have only 2 days with limited opening time. Waste of time and money. It's better to order on other site even if it's a bit more expensive.

February 27, 2026
Motointegrator.fr logo

Reply from Motointegrator.fr

Hello,

Thank you for your feedback. We are sorry to hear about the difficulties you experienced with the delivery service.
If you need assistance with your order, please feel free to contact our customer service team so we can look into your case and help you.

Kind regards,
The Motointegrator Team

Rated 3 out of 5 stars

Product is good

Product is good, delivery however took weeks,

December 29, 2025
Motointegrator.fr logo

Reply from Motointegrator.fr

Hello,
Thank you for your feedback. We are pleased to hear that you are satisfied with the product itself. We are sorry, however, that the delivery took longer than expected. We do our utmost to meet the announced delivery times, but unfortunately delays can occur, particularly for reasons related to the carrier. Please do not hesitate to contact our customer service team for assistance.
Kind regards,
The Motointegrator Team

Rated 1 out of 5 stars

I ordered a throttle body

I ordered a throttle body (MAGNETI MARELLI 802000000197, order ref. FRD-505-294-058) from Motointegrator France.
After installation, the part turned out to be defective — unstable idle, throttle angle oscillating between −100° and −50°.

I filled out and sent the official warranty form provided by Motointegrator, clearly explaining the issue and that my car is equipped with a 2.0 AZJ engine (not 1.6 BSE).
Despite that, their technical support rejected the claim based only on the VIN, ignoring the documentation I submitted.

Their website clearly says “Returns within 30 days”, but they refuse to apply this policy or provide an RMA / return address.

Very disappointing service — no real support, just automatic replies.
I do not recommend this seller: they do not respect their own return policy nor basic EU consumer rights.

October 3, 2025
Motointegrator.fr logo

Reply from Motointegrator.fr

Hello,

We’re sorry to hear about the difficulties you’ve encountered with your order and the warranty process. This situation does not reflect the level of service we aim to provide.
Please contact our customer service team again, providing your order reference and any supporting documentation, so that we can review your case in detail and help you find a suitable solution.

Kind regards,
The Motointegrator Team

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