Motolegends Reviews 

7,048
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 682 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are extremely knowledgeable, friendly, and take the time to ensure a proper fit for various riding gear. Shoppers consistently praise the extensive range of stock available and the welcoming atmosphere inside the physical store. People also appreciate the exceptionally fast delivery times and the carefully packaged products that consistently arrive in pristine condition. Some reviewers were not happy with items ordered online that failed to fit properly, noting occasional sizing issues with specific products like belts or jacket sleeves during delivery.

What people talk about most

Product

Consumers find product to be positive, highlighting top quality items that perform exceptionally well and... See more

Service

Reviewers highlight positive aspects of service, consistently noting that staff are friendly, professional,... See more

Staff

Users describe positive interactions with staff, highlighting their welcoming approach and willingness to... See more

Quality

People report positive experiences with quality, highlighting top-tier products and excellent service.... See more

Delivery service

Customers consistently report great satisfaction with the fast delivery service. Consumers frequently mention... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought this jacket for a long weekend trip round the North Yorkshire Moors after watching Motolegends YouTube review. Expensive purchase for what might turn out to be a few weeks of heat! Quality of p... See more

Rated 5 out of 5 stars

Believe the reviews. I had a personalised helmet fitting which needed an individual appointment but I came away with something that I can be confident is exactly the right size and cost no more than f... See more

Rated 5 out of 5 stars

As always, excellent customer service. I bought a Kriega backpack 7 years ago & unfortunately some of the stitching on an integral part to carry this suddenly came away. Kriega give a 10 guarantee on... See more

Rated 5 out of 5 stars

A brilliant experience from start to finish. Coffee whilst we waited to be seen, followed by a very thorough assessment on our clothing needs. We were then shown lots of options, help with fitting by... See more


Company details

  1. Motorcycle Equipment and Accessories Store
  2. Motorcycle Dealer
  3. Motorcycle Parts Store
  4. Motorcycle Shop

Information provided by various external sources

We're different to other sellers of protective wear. We're not interested in the run-of-the-mill, and we don't set out to do cheap. We sell only the best gear: the most technical, the most protective, the most stylish, and the most comfortable. We're never swayed by what the manufacturers tell us sells best; we're motivated only by finding what's new, what's different, and what works. Our typical customer has probably grown out of sports bikes, and today rides something sit-up: a naked bike, a cruiser, a sports-tourer, an adventure bike, a retro-styled machine, or perhaps even a genuine classic. He is older than the average biker. He likes to make a statement, both in what he rides, and in what he wears. We are also, we’d like to think, a notch or two above your average dealer when it comes to ladies’ wear. And that may have something to do with the fact that we are owned and run by a woman: Sara Linney. We’ve put together a terrific collection for female riders and pillions. Take a look at the site, or come and visit our amazing shop in Guildford. You won’t be disappointed.


Contact info

5.0

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(7,048)

639 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reinforcing the view of great service from Motolegends.

Ordered a new pair of boots online. I often use the company for the excellent service, keen pricing and competitiveness; as well as the prompt and knowledgeable aid I always get with any queries I may have (I live in rural Perthshire and the shop is just a tad too far away!). Chris' videos always therefore an essential watch.
Haven't yet had a chance to use the boots yet, but anticipating great quality - Klim Outlanders.

May 16, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

I had wanted a high airflow suit for…

I had wanted a high airflow suit for summer trips to Europe for some time, but was impressed withe protection offered.
Watching the review of the Rukka air Vihti and trousers it ticked all the box's. Ordered Monday received Tuesday fitted good and currently using it in Germany it is what was said. I feel cool and safe.
The only down was one of the hangers was broken, no big deal

May 31, 2026
Unprompted review
Rated 5 out of 5 stars

Buy with confidence.

I purchased a new pair of Daytona boots, which were on offer at another bike shop and Motolegends true to their word price matched and gave a further 10% of, fantastic. They are brilliant when ordering over the phone and the boots arrived the next day. Many thanks and keep this service up.

May 18, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Very helpful and excellent service.

We visited Motolegends on Thursday and received excellent service. I asked if they could check my helmet because it felt too low. They checked it for me and explained why. They changed all the padding inside the helmet for me and there was no charge even though I had not bought it from them. I also swapped a Zephyr wind shirt and was very pleased with the one they picked out for me. Thank you so much. I would definitely recommend them.

May 21, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

recently bought a pair of Dianese…

recently bought a pair of Dianese fulcrum 4 from motolegends and their service was excellent they upheld there price match guarantee in retrospect which they sorted out very quickly, honesty value 5 stars. Needless to say, the saving is just going straight back to them. this was the first purchase from them but wont be the last very pleased. Thank you

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Impeccable service

Combined an appointment to mould hearing protection from Auritech and a fitting for a Shoei helmet.
The Auritech moulding went smoothly and as per schedule. Ear plugs eagerly awaited.
Proceeded to the Shoei PFS appointment where against my better judgement I succumbed to a new Neotec 3 albeit with a £100 off the RRP. Have to say it's the quietest and best fitting helmet I've ever had.
However - I did NOT get any shortbread just a ginger thing; very sad.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Belstaff Tamar

Bought the new Belstaff Tamar. I have always received great impartial service from ML. Their stock range is great and I actually welcome the one in one out process as it gives time to discuss your need. The Tamar love it great colour to replace my Marrakesh not ridden on the road yet so no real world testing. Note I suggest you try the various sizes went to XL from usual M/L to accommodate my airbag and possibly down liner if needed.

May 22, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

I have bought quite a few items from…

I have bought quite a few items from Motolegends and invariably the service is excellent. Theyhave very helpful Youtube reviews of the products they stock by Chris the chap in the cap. In this instance I had to return the item (a Klim Marrakesh jacket) as it was too small. However this was very straightforward with no quibbles and I received the larger replacement in a few days. The range of products they sell isn't huge compared to some retailers, although still extensive, but they only seem to stock items that are top quality and they stand behind the items they sell.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Visited Motolegends to upgrade my Shoei…

Visited Motolegends to upgrade my Shoei Neotec 2 for Neotec 3. Ben was excellent in providing personalised fitted service, we tried different size pads and Ben identified my Neotec 2 was sitting to low on my head, he adjusted the Neotec 3 was sitting higher by adding some pads and it has made a massive difference in the overall comfort of the helmet. This is the second time I have been to motolegends and really appreciate the personal service they provide. I would highly recommend them.

May 14, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Motolegends Shoei PFS.

I recently visited Motolegends for a Shoei PFS and was
served by Joe. The PFS does exactly what they say it does and i now have the best fiiting helmet that i have
ever had. Joe was very knowlegable and very efficient
at his job, as well as being very polite and helpful. If you have trouble getting helmets to fit you as i did, then i highly recommend this service at Motolegends.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Very nice personal touch

Picked up a beauty Shoei lid which was all the better due to the PSF (?) bespoke fitting, meaning I now have a proper helmet which actually moulds my noodle properly which equals ultimate comfort and most importantly, safety!

Grabbed myself a lush Belstaff jacket too which will be a valued addition to wear for eternity. Nice.

May 13, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look