MotoSport.com Reviews 

258
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

HORRIBLE COMPANY! One buys canned chemicals etc and they put thier corporate SKU labels over the intructions so you cant read the damn thing. Why would you do this? HORRIBLE COMPANY TO COVER HOW TO US... See more

Rated 5 out of 5 stars

Motosport.com has been a fantastic resource for hard to find parts. Restoring older European off-road bikes can be challenging and often expensive. I have been able to acquire reasonably priced OEM pa... See more

Rated 4 out of 5 stars

Ordered headers and then they sent an email saying I needed verification? Called bank, called them, 24 hours later they still haven't shipped. Bank said charges went through. Idk there's idiots ru... See more

Company replied

Rated 5 out of 5 stars

I ordered a dirtbike stand at a price lower than everyone else. I received it within 3 days (across the country shipping) and got multiple email notifications about the status of the order. The stan... See more

Company replied

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Shop MotoSport's large inventory of dirt bike products including helmets, tires, motocross gear, aftermarket and OEM parts


Contact info

3.4

Average

TrustScore 3.5 out of 5

258 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 68% of negative reviews

Typically replies within 1 week

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3.4

All reviews

(258)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Ron and Shelby are the SH!T!!

We ordered from Motosport.com recently. The shipment is on the way but is stuck somewhere and hasn't moved. Spoke with Ron and chatted with Shelby. Great experience! They're making it right. It's awesome to do business with someone who's down-to-earth like this. Got my business going forward. Thanks Ron and Shelby!

June 25, 2025
Unprompted review
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Rated 5 out of 5 stars

Great customer service

Great customer service. Very friendly staff that know their business. We buy all are dirtbike parts and accessories from Motosport. Made many purchases from them with great success. Love this company!

April 23, 2025
Unprompted review
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Rated 5 out of 5 stars

Ron was very nolegable

Ron was very nolegable, professional and knew exactly what he was doing. Thank you for your help Ron, and I hope the company continues to employ professional people like yourself

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

Dylan F was awesome

Dylan Franklin made my experience seemless! He got my original ordered returned and placed a new one in no time. He was very kind and made me feel like a valued customer!

May 29, 2025
Unprompted review
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Rated 1 out of 5 stars

DO NOT ORDER PARTS THROUGH THIS COMPANY…

DO NOT ORDER PARTS THROUGH THIS COMPANY IF YOU'RE COUNTING ON THEM BEING THERE.
I ordered a Hot Bodies Undertail for my 1999 Yamaha R1 on April 26,2025 I paid $142.38 for the undertail. Almost a week later I get an email saying Motosport canceled my order due to not being able to fulfilled order yet Motosport has ghe exact same undertail I purchased for for 142.38 listed for $215.95 this is absolutely absurd when on April 26th when I purchased it it wasn't listed at that cost. My guess is you changed the price after I purchased it and don't want to honor the sale. VERY POOR BUSINESS I will no longer do business with your company I've order a few sets of Pirelli Diablo Rosso 3 tires in the past year & half I will no longer be buying those either through your company.

April 26, 2025
Unprompted review
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Reply from MotoSport.com

Hey Robbie, Thank you so much for reaching out. in looking at your order, Motosport did not cancel this order. Sezzle did. Sezzle only allows for purchases to be made within 7 days or they expire the payment. we apologize for the inconvenience . on the Motosport side however, this item is still technically on order for you at the original cost of 142.38 however we would need another payment method to ship the item. you're welcome to give us a call or chat to update that payment method!

Rated 2 out of 5 stars

Careless Packaging… Beware

decent prices on their website and has friendly customer service… Two star review for the fact that they put my $450 order of a two stroke pipe in a huge loose box and it came to me full of dents… How hard is it to wrap an expensive package properly?

May 2, 2025
Unprompted review
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Reply from MotoSport.com

Hey Oakwood, I'm sorry to hear we dropped the ball with your order! We'd love to make it right for you! please give us a call or chat so we can get it sorted for you!

Rated 2 out of 5 stars

I had a frustrating experience with…

I had a frustrating experience with MotoSport. I made a purchase for over $1500 in biking gear, as well as ordering a pair of bike gloves, but received the wrong color. While their customer service team responded quickly and offered a replacement or refund, the return policy was very disappointing. Not only was I asked to cover return shipping and purchase new packaging for their mistake with many rules on how the box needs to look, but the return label they sent had my wrong address on it, which I had already clarified multiple times.

I needed the gloves urgently for an upcoming trip, and I couldn’t afford to go through the hassle of waiting for another pair to be sent. I understand mistakes happen, but the way this was handled left me feeling like it wasn’t their priority to make it right. Given the size of my purchase, I expected better customer service. I would not recommend buying from them if you need something urgently or if you expect any flexibility when issues arise.

April 25, 2025
Unprompted review
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Reply from MotoSport.com

Hi Galina, I'm sorry that you felt like we didn't get it right! I can definitely understand your frustration, as far as exchanges go, Your return label should've been free of charge! The only thing we ask of you is to drop the item with the label at a FedEx drop off location! Please give us a call or chat and we'd be happy to refund you the return shipping!

Rated 1 out of 5 stars

Terrible experience

Terrible experience. No notice of any changes to stock or availability. I waited over 2 weeks after placing the order and no emails at all from them. I had to go hunting it down via a broken English chat on their website only to find out it is not going to ship. How long before I was notified while my motorcycle is unusable. I could have canceled the order and found it elsewhere. I suspect I would have never received any notice.

April 8, 2025
Unprompted review
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Reply from MotoSport.com

Hey Patrick, Typically for our backordered items, The website will advise you of a shipping time frame and email you that time frame on top. I apologize if there was an issue there, I'd love to more about your situation and see if we can make this right for you! Please give us a call or chat and mention this review!

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Rated 5 out of 5 stars

Motosport!!

My go to for dirt bike parts is Motosport. Fast shipping and parts always fit. Large selection of parts they have anything you need or want. Shout out to Britt G. she is the best. Always order from her

December 18, 2024
Unprompted review
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Reply from MotoSport.com

So glad you had a great experience! thanks for shopping with us!

Rated 1 out of 5 stars

By far the worst experience ever

By far the worst experience ever. I ordered parts in November I never received them. I called them right after I got an email confirmation that the parts were delivered and they never made it to me. I have been calling for 4 months and there’s been no response at all!! How fair to a customer!!! I will never order from them again!!

November 21, 2024
Unprompted review
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Reply from MotoSport.com

We're sorry to hear that your experience didn’t meet your expectations, and we sincerely apologize for any frustration caused by the delay with your package.

Our team has been in contact with you multiple times regarding this issue, and according to FedEx, the package was delivered to the correct address. However, as a courtesy, we promptly filed a claim on your behalf when you first reached out to us. Unfortunately, FedEx denied the initial claim, stating the package was delivered as expected.

Per your request, we have since filed an additional claim to further investigate the situation. We also advised that you have the option to file a claim directly with FedEx, which may allow for a more direct resolution.

We completely understand your frustration and truly regret the inconvenience this has caused. Please know that we are doing everything within our means to help resolve this matter. If there’s anything else we can do to assist you, don’t hesitate to reach out.

Rated 5 out of 5 stars

Customer service was great and…

Customer service was great and corrected my order without any hassle.

March 3, 2025
Unprompted review
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Reply from MotoSport.com

Thank you for your kind words! We're thrilled to hear that you had a great experience with our Gearhead team. Providing top-notch support is our priority, and knowing we made your next ride your best ride means a lot to us. If you ever need anything else, don’t hesitate to reach out. Ride on!

Rated 5 out of 5 stars

I always order from Motosport their…

I always order from Motosport their prices are fair and they usually have great deals on shipping. Today I received an order that the warehouse had shipped the wrong product by mistake. Joe G resolved my issue quickly and efficiently. I appreciated the help and willingness to make the issue right. Motosport not only has the best prices but also goes above and beyond with their customer service to make things right.

March 3, 2025
Unprompted review
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Reply from MotoSport.com

Love to hear Joe gave you the experience you deserve! thanks for shopping with us!

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Rated 5 out of 5 stars

breanna p was very helpful

breanna p was very helpful! she replied quick and got my problem solved even quicker.:)

March 3, 2025
Unprompted review
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Reply from MotoSport.com

Love to hear Breanna got your problem situated in a timely manner!

Rated 5 out of 5 stars

Quick response

Britanee Gifford helped me out, she responded quickly and was very helpful.

February 28, 2025
Unprompted review
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Reply from MotoSport.com

Love to hear it! Thanks for the awesome review Seth!

Rated 5 out of 5 stars

Wonderful management

Had an issue with product but they not only made it right, they threw in extra so the leadership at Motosport is absolutely stellar. Thank you for making it right

February 17, 2025
Unprompted review
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Reply from MotoSport.com

I'm glad to hear our leadership team went above and beyond! Thanks for shopping with us and the awesome review!

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