MotoSport.com Reviews 

Britt G. Is easy to talk to, she is very knowledgeable, and she does her best to get the product ordered and shipped out in a timely manner.

Britt G. Always goes above and beyond for me.

Brittany G has always been a tremendous help!
Friendly. (as can be via email) and gets me great deals!

After many online purchases with MotoSport through Britt, we have had returns, exchanges, new products delivered promptly, back ordered items that Britt always kept me up-to-date regarding backorder. Communication, I found with her, is very clear and prompt. I enjoy working with her.

Great products and prices and sales team Britt G always there to help.

MotoSport is the place where I get my OEM & aftermarket parts for my multiple bike projects for years. Great customer service (Thanks Britt G!), great parts availability and fast shipping!

Britt g is the best made my year round purchase a breeze. Have questions she responds. Answers quickly helps me with anything I need photo support is my go to buy any motorsport for the last nine years maybe more

Excellent experience with online ordering. Easy transaction, parts were in stock and shipped quickly.

Company creates two bank card authorizations for the same purchase!

They are tying up funds that they have no right to and creating problems for customers.

Called to ask about it and they have no explanation or reasoning. Agent revealed they always do this and it often creates problems for their customers.

My first order will be my last order.

The part I ordered was supposed to be Plug and play and it was not. When i can take my old part and plug it In and it works for 15 or 20 minutes because it is old and fatigued, but they're new part does not perform at all. They ran me around so long with no callback's me making 3 of the calls out of 4 that we had and now, no return, time exceeded....very poor after the sale performance

I placed on order for some Yoshi exhaust for a 24 Busa then after the fact started checking reviews on motosport.com which left me concerned since I have never done business with them. I have to say I had no issues at all placed my order on Sunday and received it a day early actually on Wednesday so I'm very pleased and would definitely do business with them again.

I ordered piston rings for an XR80. On the thumbnail screen it says "exact fit". Inside the item page it says, "this part fits your ride" right next to Honda XR80. Another less visible note at the bottom says, "these rings only work with aftermarket piston". This is deceptive and a waste of time as I've broken apart the engine and installed rings that now do not fit. I brought to the attention of Motorsport.com but they were unwilling to make it right without the original packaging. If they would have made it right, I would have bought a ton of other stuff, because I would trust them. I no longer do and will not shop there again.

Ordered a part, said it would be at my door by Wednesday of last week, still waiting on it, this company uses the cheapest shipping services with no care for the customer. Buy elsewhere unless you want to wait 2+ weeks for your item.

First time I order chain and sprockets. Had to wait an additional 3 weeks for the chain to come in. Never got notified that it was on back order nor did it say on their website. I got the backorder email, shipping email, and delivery email on the same did it arrived. Figured it was a one and done mess up. It wasn't. Ordered a collar with over night shipping. It said it would be at my house the next day. A week late, nothing. No notification about delay or anything. I now have to wait over 3 weeks on an overnight part that THEIR website said would arrive the next day. Don't do business with them if you want your stuff on time.

Not a fan at all. I placed an order almost two weeks ago and reached out to them for an update. no response. got someone on their chat and miraculously its shipped! Also, they didnt get any of my emails. It was to the same email address i'd previously communicated with about another order... their main email they ask you to contact.

I was double charged. One payment was withdrawn and another was held (night as we’ll be withdrawn). They said it was because parts came from different warehouses and it’s “normal” business for them. They also said “don’t worry, the hold on your money will come off in a few days”. I told them it put me in the negatives in my bank; they didn’t care. They also refused to tell me which items come from which warehouse, so I can avoid double charges.
The employees are lazy and don’t want to do anything to fix the mistakes they make. They have no respect for their customers. I’d recommend going to one of the many other places; your local dealer is best.

I don't really leave negative reviews, but I took the time to reach out to support and got the run around. Ordered these in a pinch (Weds.) and sprung for the expedited shipping to have them in time for a ride (Sunday). Looks like they missed the shipping cut off that day, and the following business day... they came in 3 days late. Not the end of the world - reached out to support and instead of an 'our bad' and at least a "we've credited the shipping cost back" I got an argument that I ordered too late for that delivery date, they don't guarantee the delivery date even if it was properly displayed, they can't deliver on a weekend even though the "at your door by" day was Friday (you can, they just didn't want to pay the extra $3 for Saturday delivery I assume).

After some back and forth they offered store credit for the difference in shipping cost. No need - I'll spend a little extra with Rev Zilla or Rocky Mountain in the future - they've been bang on with gear I've purchased in the past.

When you've got customers dropping $500+ on gear they typically aren't too concerned about $25, they're just giving you a chance at future business...

False advertising. Purchased radiator hoses. Their listing showed the complete hose kit. Only 2 very small hoses arrived. It's a process to return anything and they want to hold on to your money as long as possible it appears.

Purchased item and says you can exchange for free by calling them. The only problem is, they don't ever answer the phone! Returning our item and not exchanging at this point.

Ordered parts from them that they did not have, but the website said they did. 2 weeks later I reached out to them and found out the expected ship date was 3 months out. They did not communicate this to me in any way. But they were ok with taking my money. Now I am fighting them to get my money back after the order was cancelled. DO NOT BUY FROM THEM.