Motus Medical Reviews 

248
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

A real fantastic experience dealing with this company. I had a new Quickie Life R and during the ordering phase a mistake was made on the order and the wrong brakes were fitted to my wheelchair.... See more

Rated 5 out of 5 stars

Perfect service 😁 got a great wheelchair, helpt me set it up and went over the controls.. perfect service would recomend to anyone 🤗😄😁 thank you very much matt and motus medical..

Rated 5 out of 5 stars

Karen and Mark have been incredibly helpful throughout the whole process of getting my daughter the right wheelchair that will meet her needs and obtaining charity funding. We can't thank them enough... See more

Rated 5 out of 5 stars

Motus medical were great from the start! Karen was very informative and helped with any issues filling out forms, Helping with Grants etc. Her response to queries was very quick. The engineers that... See more

Company details

  1. Mobility Equipment Supplier
  2. Disability Equipment Supplier
  3. Medical Equipment Supplier
  4. Wheelchair Repair Service
  5. Wheelchair Store

Written by the company

Motus Medical began in 2016 when our founders looked around the industry they had spent 30 combined years in and realised it all looked a little bit… similar. It was difficult to tell one dealership from another. Clinical needs were being sacrificed just to sell standard issue products. And there just wasn’t much to choose from. We knew there was much that could be improved. Hence the formation of Motus Medical. Choosing Medical for their name committed them to the very highest standard of clinical care. Choosing Motus reflected the movement of the wheelchairs they offer. But more than that, it represented the movement forward that they wanted to inspire in the industry. The movement towards doing things differently, the movement towards doing better.


Contact info

4.8

Excellent

TrustScore 5 out of 5

248 reviews

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4.8

All reviews

(248)

39 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Service from a knowledgeable company

I was hesitant about getting a new power chair but Mark, Denise and Marie made it very easy. I received my chair on 18th of June and honestly couldn't be happier. It does everything I want it to and is a breeze to drive. I highly recommend Motus Mobility and will recommend to all my power chair friends.

June 18, 2024
Unprompted review
Rated 5 out of 5 stars

I had a home demonstration of Argon 2…

I had a home demonstration of Argon 2 manual wheelchair and was happy with the product and Mark helped my through the different add on at my maximum budget. We kept it at my budget, so i went ahead and ordered the Argon 2, they kept in touch with me with every progress. Mark is very knowledgeable and helpful. Will definitely use this company again in the near future. I'm very happy with my new Argon 2 manual wheelchair. Many thanks

March 4, 2024
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Rated 5 out of 5 stars

This company was great step by step the…

This company was great step by step the guided me and kept me up to date with my order as my order was running a little late they even offered to service my current wheelchair free of cost so I can still move around not many places will do that from a personal experience so thank you very much guys

May 3, 2024
Rated 5 out of 5 stars

Great company was so professional and…

Great company was so professional and helpful making the whole process easy and always someone there to give you help and advice when needed. They were a real pleasure to deal with. I would definitely recommend ☆☆☆☆☆

May 1, 2024
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Rated 5 out of 5 stars

Great

Great, friendly and efficient service. Polite, friendly and knowledgeable engineers.

March 20, 2024
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Rated 5 out of 5 stars

Fab wheelchair

Duncan was amazing, he was really knowledgeable about the different wheelchairs and guided us with our decision.
The wheelchair we order was perfect and we loved the colours. My son has been self propelling ever since 👍🏻

April 10, 2024
Rated 3 out of 5 stars

Not value for money £160 for a service…

Not value for money £160 for a service and to not replace the anti slip strips on foot plate for this price is not what I would expect. When you are disabled you need everything to be perfect and this was the reason I booked it in for a service to put all these things right. Handles still do not feel right, had the adjust the height and they have gone lose again. However, he did do a good clean and checked the tyre pressure

March 14, 2024
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Rated 3 out of 5 stars

Great product, poor communication....

I was very impressed with the demonstration of a 'Triride' to improve my mobility in our rural area, but sadly disappointed by the delay in final delivery of it, which ultimately was 6-8 weeks later than I had been told. In that time nobody at Modus Medical bothered to update me on the progress of my order, despite my having paid a substantial 50% deposit.
Improved communication & consideration towards customers who have spent a substantial amount on equipment to improve their lifestyle, would make a big difference!

March 12, 2024

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