Mouser Electronics Reviews 2,888

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 130 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent service, with many appreciating the quick delivery, even for international orders. People often find the website easy to navigate and praise the detailed product descriptions, making it simple to find the right parts. Many consumers also value the ability to order single parts without a minimum order quantity, and the transparency of pricing without hidden tariffs. However, some people were dissatisfied with certain aspects of the service. There were occasional complaints about shipping delays and issues with orders not being shipped as quickly as advertised. A few customers also mentioned difficulties with the ordering process, such as broken data sheet links or the need to re-enter shipping information multiple times. Some reviewers also expressed frustration with increased minimum order values and shipping costs, as well as requests for additional documentation for international shipments.

What people talk about most

Order

Reviewers highlight ambiguous aspects of order. While some customers praise the fast and easy ordering... See more

Product

Consumers find product experiences to be ambiguous. While some reviewers praise the excellent quality of... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Some customers praise fast shipping, with orders... See more

Price

People report ambiguous experiences with price. Many reviewers express frustration with increased minimum... See more

Website

Clients share ambiguous opinions on the website. Many customers praise the website as easy to use, wonderful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

some of the automotive relay data sheet links are broken. Id like to be able to search items that are related. Delphi/aptiv 630 terminals for example fit certain connectors but they are not linked.

Rated 4 out of 5 stars

We all suffers because of these tariffs. I understand that they most likely do pass down to the customers, but can we at least split the cost of these stupid tariffs? to help both of us.

Company replied

Rated 5 out of 5 stars

Never ordered from mouser before. Found the website confusing and inaccurate but I persisted by finding part numbers from overpriced sites. Placed an order and from that point I got regular updated a... See more

Company replied


Company details

  1. Electrical Wholesaler
  2. Electrical Appliance Wholesaler
  3. Electronics Store

About Mouser Electronics

Written by the company

Mouser Electronics is a worldwide leading authorized distributor of semiconductors and electronic components for over 700 industry leading manufacturers. We specialize in the rapid introduction of new products and technologies for design engineers and buyers. Our extensive product offering includes semiconductors, interconnects, passives, and electromechanical components. Mouser has a strong commitment to customer service. That's why we've won awards for our legendary worldwide customer service excellence. We understand the value of having a knowledgeable person there to answer your questions quickly. Mouser is redefining customer-focused distribution.


Contact info

3.9

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Ryan provided great technical support

Ryan provided great technical support. Thank you!

July 11, 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank for your feedback. We will be sure to share your feedback with the leader Ryan reports too

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

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Rated 1 out of 5 stars

Missing projects…

I am very angry that all of my projects are missing. One of my reason to buy from Mouser is the many project list of parts built over many years. Now you erased all of them???? Please explain.

July 10, 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We apologize for the inconvenience you experienced. After logging on and navigating to the Project Manager section of our website, if you change the date section to "all", your previous projects will be visible. Please contact us directly at webexperience@mouser.com for additional assistance.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for your feedback! We are glad you found the product search and checkout process smooth and hassle-free.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Polite

Polite, accurate information...employees were VERY patient with me !!!

June 30, 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for your feedback! It is always a privilege to serve you.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 1 out of 5 stars

Not recommended outside US

If you are not in US, simply don't order from mouser. My order has been stuck in the export review for days, and they are not responding to the emails.

May 29, 2025
Unprompted review
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We apologize and understand your frustration. Our teams are working to fix this issue as quickly as possible. Thank you for your patience.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

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Rated 5 out of 5 stars

Your website is SUPERIOR to anything I…

Your website is SUPERIOR to anything I have ever used, not just for electronics, but anything. Kudos on that -- it's impressive! Order entry was a breeze, payment & shipping a snap. This beats Amazon 1000x over.

June 22, 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Your words mean a lot and will be shared with our developers. Multiple teams are constantly working on ways to deliver the best e-commerce experience to our valuable customers like yourself!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 2 out of 5 stars

Not a smart system to work with

The freaking system cannot understand that a customer wishes to update his shipping and billing addresses. I went through the cycle several times cancelling old addresses and entering new ones. And despite the confirmations of change it still displays the old addresses that are not valid anymore since I moved to a different state many years ago.

June 17, 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for your honest feedback. Honest feedback is the only way we can improve the e-commerce experience we deliver. Your valuable feedback will be shared with the appropriate teams for evaluation and action.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 4 out of 5 stars

We all suffers because of these Tariffs

We all suffers because of these tariffs. I understand that they most likely do pass down to the customers, but can we at least split the cost of these stupid tariffs? to help both of us.

June 16, 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We understand how tariffs can add strain for everyone involved. Please know we continuously work to manage costs responsibly and support our customers as best we can.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 3 out of 5 stars

It’s alright

It’s alright. Delivery was a bit slow and the tracking system was glitchy. The product works fine though, just not the smoothest experience.

June 16, 2025
Unprompted review
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thanks for your honest feedback. It's great to hear the product works well, and we appreciate you sharing your thoughts on the delivery and tracking experience; if you can, please contact us at your earliest convenience with any additional details at webexperience@mouser.com.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

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Rated 5 out of 5 stars

Useful search engine

Useful search engine, item in stock, painless ordering process.

June 15, 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We are glad you found our search tool helpful. We appreciate the in-stock availability and experienced a smooth ordering process.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Both the breadth of manufacturers for…

Both the breadth of manufacturers for very specific components and then the filtering tool to specify needed electrical specifications to narrow the available options and if the products are in stock is the driver to use Mouser for marine DC electrical components.

June 9, 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We are glad our wide selection and helpful filtering tools make it easy to find the right components for your electrical needs.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

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Rated 5 out of 5 stars

Fast and furious shipping

Fast and furious shipping. And they don't add on hidden "tariffs" at the end of your order like some other companies do.

June 7, 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We are happy to hear you enjoyed our fast shipping and appreciated the transparency in our pricing.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 2 out of 5 stars

Mouser can cancel you PO items without good reasons

Can you believe that Mouser cancelled some items of your PO without specific reason. Strange thing is that they sell you A-connector but they told you they can not sell you the "cover" of that A-connector? Both are the item in the same catagory and they told you that you are the reseller(PS:we are not). complaint to customer service representative get the immediate same reply. I am assuming that they must have too many cases like this and want to close it ASAP

May 28, 2025
Unprompted review
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Thank you for sharing your concerns; for clarity on order eligibility and to help us take a closer look, please get in touch with us at webexperience@mouser.com.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Your ordering platform is one of THE…

Your ordering platform is one of THE BEST. My orders from over a year ago are there for view, the prompt to review my order before submitting is something I wish all vendors had. The way it is formatted and easy to read is stellar.

May 28, 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We are thrilled you find our ordering platform well-designed and intuitive, with helpful prompts and detailed order history that make shopping a breeze.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 5 out of 5 stars

Shopping experience is great

Shopping experience is great. However, please try and use minimum packaging and reduce waste. I am regular customer and each Mouser order produces an enormous amount of waste. Please evaluate your packing practices and optimize them. Thanks!

May 24, 2025
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We are grateful for your continued support and truly appreciate your thoughtful suggestion on minimizing packaging waste, which we have shared with our fulfillment team for evaluation.

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

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Rated 5 out of 5 stars

Wonderful experience.

May 16, 2025
Unprompted review
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

Great to hear everything went smoothly—thanks for letting us know!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

Rated 4 out of 5 stars

The appliances bought were good in…

The appliances bought were good in quality!!!Amazing service

May 15, 2025
Unprompted review
Mouser Electronics logo

Reply from Mouser Electronics

Hello-

We are thrilled you were impressed with the quality of your appliances and found our service excellent!

Sincerely,

Web Experience Team,
Mouser Electronics, Inc.

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