Move Concierge Reviews 633

When starting up utilities in a new home choosing which electric to use can get very tricky. The utility concierge helps you make the right choice on providers. Very helpful.

Utility Concierge made the process of transferring and setting up utilities at my new home a breeze. A simple 20 minute phone call with the representative took care of what normally is 2-3 hours of internet research, customer service calls, installation scheduling, etc... Everything worked smoothly, and I could not have been happier with the service.

My rep. Christopher was amazing. He went over the pros and cons of each company and asked about my needs and lifestyle to make sure I my services were personalized for me.

Dayton, my concierge was amazing. He made everything quick and asked all the right questions to find exactly what I was looking for. I think my favorite part is that he set up a time for my internet and home security system to be installed instead of doing hours of research.

Great experience!
Almost everything done in one short phone call

Dirk was very helpful and was able to provide me with very useful information. Saved me a lot of time and effort

This service was great in helping me with my utilities and internet.

John Paul Saenz was the absolute best at helping me get set up with the new house! Absolutely deserves a raise because he not only was quick with service but established a great relationship and wanted to help me sincerely. Phenomenal

alex did a terrible job, he sent the incorrect documents for signature and then didn’t correct it until after the documents expired. then he took forever to send the right one. when i got the right one and signed it, he scheduled the singular utility that he managed for an impossible time. he scheduled the set up for a time before we were even set to close. then when i tried to call him he wouldn’t answer and someone else answered and was no help. horrible experience, all he did was give me information i already knew and failed to set up my wifi. if i could leave zero stars i would.

Michael was very knowledgeable and helpful. So we’re the others I had contact with.

Knowledge of products, customer service experience

Well, the people were kind and friendly but my internet has not gone well. They could not get the AT&T schedule for a li g time and then when they did it was setup as self install. That didn’t work because someone needs to come out and connect some wiring after a li g time on the phone with them. I did t ask for self install and nobody asked me if I wanted it. So I’m paying for internet that I don’t have yet.

Very helpful with setting up utilities. I’m afraid I would have forgotten if it weren’t for Aaron and his team. Thank you!

Cameron was great and helped me set up my first home with all my utilities + amenities. Very thankful for this service.

Phenomenal team! They were responsive, nice and very very informative!
You are in great hands
Thanks

Thoroughly, helpful, knowledgeable and polite.

Simple and easy. I did not like giving PII over the phone, there must be a better way, link to be added.

Moving is a difficult time in people’s lives, you have multiple things to cross out on your list yo do. With the help of the concierge service it went by like a breeze I basically sat back and they made the list for me. They found numbers of who I need to contact to get things done. This company is phenomenal and I would recommend them to anyone who I know is moving. Samantha, my concierge assistant took a-lot of stress off my hands and i appreciate that! She was very knowledgeable, friendly and helpful. It’s also completely free! When you accept this service just know your in good hands!!

My experience was great. He was fast and patient. Would highly recommend! Got me and my wife set up on the app and showed us every step of the way.