Mövenpick Hotels Reviews 

As a family of 4 adults, we stayed in the Oceanfront villa in Hua Hin Thailand. Lovely villa with 2 separate rooms and joint area with front sandy beach area, plunge pool, table with loungers & sunbeds. Villa was spacious & kept well cleaned by our lovely cleaner Taew .Breakfast was a reasonable selection, staff were ok and one chap( sorry can't remember his name, could be Pau? ) in particular very attentive remembering us after we had stayed afew days. Hotel was overall clean, set in a lovely garden setting. It isn't as central as we would have liked needing to get a taxi or tuk tuk to get into the centre and nothing outside to just walk to except the 7/11. We did have afew issues during our stay like our toilet leaking all over the floor but this was dealt with promptly once our cleaner arrived. We didn't have any English channels except news, when we asked about this was at first fobbed off, only when in conversation mentioned to main manager did someone add afew more. We have travelled to Thailand many times especially Hua Hin area but our first time staying here. Although we had a pleasant time do feel that this hotel isn't 5 star. It for us seems to be missing those little nice extras we have had in other 5 star hotels like attentive staff, flowers, chocolates, fruit bowls upon arrival. We would have expected this, especially baring in mind we stayed in one of the only 2 villas of this type & after seeing videos on you tube of others getting such treatments when staying in regular rooms. Overall we did have a pleasant stay despite the lack of above and stains in bathroom, lumpy bed, worn wooden sunbeds. The Thai people in resort are such lovely people which is what makes us travel back but will be staying in our good old favourite Grand Centara villas once their renovations are complete or Cape Nihra.

The hotel looks lovely and the staff are very friendly but the most basic thing you hope to do in a hotel is sleep. My room was too warm and the room faced the road and so it was very noisy with the window open. After phoning reception and they suggesting I open the window then after I explained about the noise agreed to send someone to fix the air-conditioning. I am still waiting. I am not impressed. I am very tired and need to sleep.

Movenpick Madinah near Masjide Nanawi gate 328.
4 adults cramped into a room for 2. No space for luggage so had to put it into the wardrobe.
Bathroom wasn’t upto standard…therefore minimised food/drink consumption.
Breakfast was very good.
Staff was pleasant too.
Definitely 3* and below hotel.

Fantastic country. Lovely kind people.
I along with 2 others have been in Tunisia since 18th January 25.
We have been guests at the Movenpick hotel du Lac , Tunisia.
What a fabulous experience. The hotel was well placed in the business and commerce area but also close enough to other areas to experience the friendly warm and kind hearted people of Tunisia. The people at every level were all without exception so thoughtful in ensuring your needs were met.
The hotel really needs commending. 5 star throughout. The rooms were clean. Tidy. Well appointed and very spacious. Every need was catered for
Every member of staff engaged politely, thoughtfully and always with a smile. Safe, secure, homely feel being un intrusive but meeting your needs.
The food was 5 star and catered for all cultures. The cakes are too die for really really good.
The taxis were very clean and reasonably priced. Visits to the historic areas and night life for meals and socialising were a must.
Tunisia has sold itself to me I will be returning it felt like home and that was all due to the collective culture of its people bravo, well done and Thank you.

Really relaxing holiday break. Such lovely weather for January. Food is really nice and fresh. Absolutely loved the fruit and salad as well as the meat.

Movenpick kuala Lumpar Awful !! Do not stay here. Dirty rundown soulless place. Nothing to do no where to go. Not even worth staying if going to airport. Moovenpic send top ceo and see if they are happy with the overall condition of property !!! Reckless

The only positive is staff are sweet and trying to please but hotel needs a better management team to get it anywhere near to what it should be run like . Sorry

Stayed at jemuira lakes. Not the grand hotel Ii expected for dubais. But location service and entertment first class . 5 min walk to metro
Had an issue with drinks package, but manager sorted everything out.
Great hotel. Great location. Great service. Thank you jameriua , Lakes
Will be back

I’ve spent 7 nights at Movenpick Sousse and have really enjoyed my stay. Staff have been very helpful, I received extra help from Faris at reception to help organise a golf lesson over the phone. As I speak no French or Tunisian, he translated for me, he also recommended that I put the Bolt app on my phone as easier to get taxis and cheaper. Actually he put the app on for me. So I would like to thank him for his assistance and all the staff at Movenpick Sousse

Nice to stay here.the room and bathroom very well cleaned by hafij

Bedbugs in Mövenpick Amsterdam Central leading to itchy bites, woke up to them crawling and feeding on us, lasted for weeks. We had to decontaminate and treat ourselves and our luggage and throw away thousands of dollars worth of items that were not practical to treat. Hotel management said they would compensate us, then when we reached out to them, they’re refusing to get back. We have received no compensation.

Bedbugs in Movenpick Amsterdam Central , bites all over our bodies. and no compensation was offered. Stay away from this disgusting hotels and disgusting people running it.

I booked a room on the 26th June and paid for it via hotels.com, took a taxi from the airport then they say they are fully booked and I said that I already paid for the room, the receptionist laughed and said that there was nothing they could do and that I needed to contact hotels.com. I also told him how do hotels.com know that I have not got the room and his reply was that they will take care of it... So, I needed to take a taxi back to the airport and stay awake all night due to this...
T
July 1st: hotels.com emailed me and said the hotel told them that I did check in and it was not overbooked...
LIARS & ROBBERS!!!

I called hotels.com, they issued a refund for the room and compensation for the two taxi rides, without anything from the hotel.

Stole my shoes, stole other belongings while I was outside and got defensive when I complained, they also have bedbugs.

Amazing service and hospitality. Rooms are cleaned very well and smell amazing. Recommend. Name of service person was Hafiz.

If 0 stars was an option that would be my choice. Me and my sister stayed in Mövenpick Hotels Marrakech for 7 nights and the experience at the hotel was mediocre as a whole. On the last night, 6 hours before we were due to fly home the next morning my sister felt a sharp scratch on her foot, which I found strange as I had the same thing the night before. We investigated the situation and found a thick, long, sharp needle poking through the bed sheet. We took pictures of the needle and immediately went to the lobby to inform a manager. After talking to the general manager, we were laughed at by the staff. To make matters worse, the man we was talking to wasn’t even a general manager and was actually a bar manager. The whole 7 nights we have stayed the bed sheets have not been changed and we had the same bed sheets as the guests before us. We spent 2+ hours trying to get someone to resolve the situation and get a refund for compensation on the hotel and had nothing but disrespect and negligence from everyone we had spoken to. We came back to our room and they hadn’t even bothered to remove the needle we found! I’d recommend anyone that is planning on booking here to not. You will receive bad service and you will sleep in the same bed sheets as the people (s) before you had.

I stayed at the movenpick resort and Marina spa sousse, what a mistake I made.
First of all they do not allow Muslim women to wear birkinis at the pool. This is not stated on their website at all. If this information was available I would not have booked a 5 star hotel and not be able to use the facilities. This was so upsetting for me as we went with other families and had a 5 children with us. I was not able to go into the pool with my child. I wanted a refund so I can go to another hotel that is also something they were unable to do.
I was disgusted by their behaviour when Muslim women were in the pool with birkinis.
The customer service at the reception and quest reception was appalling, all they did was shift the problem on to someone else. Staff were rude and unhelpful.
I have stayed at other movenpick hotels around the world but by far this was the worst. I will not be staying at their hotels again or visiting Tunisia.

Dreadful from the start. I wanted to try this hotel at Geneva airport as my usual choice was full. Booking was a nightmare as reservations told me they were too busy and I needed to book online. Not as straightforward as you might think. Prior to booking I asked the hotel if they had a shuttle that could be booked for 5am. No problem they said. On arrival at the hotel, they said the 0450 and the 0510 shuttles were full. Not great!! Decided to go for dinner. Waited 25 minutes for someone to take our order then waited another hour to receive our meal. Not one meal was what we ordered. We had to send back two out of three meals. Got to our room which absolutely stank of damp and mould. I called down to reception and they did nothing for us except placed a couple of machines in the corridor to remove the dreadful smell that was there too. Then to add insult to injury, there was one towel in the bathroom to be shared between 3 of us and plenty of pubic hairs in the bathroom. Not more than 2 hours sleep due to neighbours slamming doors and talking loudly in the corridor. Absolutely dreadful experience and will never stay there again. The hotel is a dump in clear need of refurbishment. Don’t stay there!

Housekeeping - Room Cleaning is very good by Belal

Everyday we could notice the cleanliness of our room 1040 today i want to thanks Mr Rabiul Islam Jr who clean our room on daily basis..he is a nice boy with very pleasant attitude towards customers..
Very hard working n highly recommended person..
Thank u so much Movenpic Hotel for providing great staff n sevices