Selling can be nerve-wracking. It was my first time and I was thinking of everything that can go wrong and lose years of savings. Luckily it went well: - good customer service on the phone; clar... See more

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Everything went smoothly. Great benefit is that the order price is fixed and unlike other sellers, it does not matter the price of gold, at the time the money arrives in the account. Also no commiss... See more
It was my first time buying precious metals online, and the process was very easy. I received good instructions via email, delivery was also quick. I give them a clear recommendation.
The product received was according to the description. The time the delivery takes is a little longer, but this was well-clear from the beginning.
Company details
About MP-Edelmetalle
Written by the company
Unser Anspruch ist es, Ihnen nicht nur erstklassige Edelmetalle, sondern auch einen herausragenden Service zu bieten. Mit jahrelanger Erfahrung und fundiertem Fachwissen begleiten wir Sie kompetent und zuverlässig bei Ihrer Investition. Diskretion, Sicherheit und eine transparente Abwicklung stehen bei uns an erster Stelle.
Besuchen Sie uns in der Filiale oder bestellen Sie online!
Written by the company
- Vor Ort oder Online
- Online oder vor Ort – bei MP Edelmetalle sind Sie immer bestens aufgehoben. Wir garantieren Ihnen eine sichere, vertrauensvolle und professionelle Abwicklung, die Ihre Erwartungen übertreffen wird. Vertrauen Sie uns und erleben Sie, was es bedeutet, goldrichtig bedient zu werden.
- Wir kaufen auch an!
- Unsere erfahrenen Experten stehen Ihnen in unseren Filialen persönlich zur Verfügung, um den Wert Ihrer Edelmetalle professionell zu bewerten und Ihnen ein attraktives Angebot zu machen. Vor Ort oder über unseren bequemen Online-Service – Sie profitieren immer von unserem erstklassigen Service und unserer fundierten Fachkenntnis.
Besuchen Sie uns in der Filiale oder bestellen Sie online!
Vor Ort oder Online
Unsere Filialen bieten Ihnen die Möglichkeit, sich persönlich von der Expertise unserer Mitarbeiter überzeugen zu lassen, während Sie vor Ort Ihre Investitionen tätigen. Nutzen Sie die Gelegenheit, unsere umfangreiche Auswahl an Gold, Silber, Platin und Palladium in einem persönlichen Gespräch zu entdecken.
Online oder vor Ort – bei MP Edelmetalle sind Sie immer bestens aufgehoben. Wir garantieren Ihnen eine sichere, vertrauensvolle und professionelle Abwicklung, die Ihre Erwartungen übertreffen wird. Vertrauen Sie uns und erleben Sie, was es bedeutet, goldrichtig bedient zu werden.
Contact info
Freudenberger Straße 451, 57072, Siegen, Germany
- service@mp-edelmetalle.de
- www.mp-edelmetalle.de

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Professional and quick service!
Gold bars selling went well
Selling can be nerve-wracking. It was my first time and I was thinking of everything that can go wrong and lose years of savings.
Luckily it went well:
- good customer service on the phone; clarified which gold bars are accepted prior to the selling; clarified the entire process and the timelines and were patient with a non-native German speaker.
- clear e-mail updates; Good packing instructions; confirmation e-mail on the receipt of goods
- money transfer the next day
Everything worked perfectly
95% der Ware war top
gut.......
Customer service is worse than…
Customer service is worse than restaurants at tourist hotspots. They promised to call me back for a issue with payments but they never did. After few days called again and the guy says he will take care of it but also no call back. I feel this company thinks they must not answer customers emails when there is an issue! These types of companies won’t successful on the market, survival only the fittest in satisfying the customer which they completely do not.
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