MPB Reviews 

58,034
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 5,307 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and friendly service, noting the ease of transactions whether buying or selling equipment. Many highlight the excellent quality of products, which often arrive in better condition than described, and appreciate the fair pricing for both purchases and trade-ins. The delivery service is frequently mentioned as fast and efficient, with good communication throughout the process. However, some customers experienced issues with reduced offers after their equipment was received, citing a lack of clear explanation for downgrades in condition. A few other people also felt that express delivery services did not meet promised timelines, leading to disappointment. There were also isolated incidents of products arriving with undisclosed damage or being mishandled during return shipping.

What people talk about most

Product

Reviewers highlight positive aspects of product, often noting that items are in better condition than... See more

Quality

Reviewers mention positive feedback about quality, with many customers consistently satisfied with the... See more

Price

People report positive experiences with pricing, often finding fair and reasonable prices for both buying and... See more

Service

Consumers find service to be positive, with many reviewers describing it as streamlined, fast, efficient, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising swift and quick delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Initially gave a poor review based on address complications but having fixed this on my end all I can say is: MPB are very responsive and helpful with any questions I had and placing an order wit... See more

Rated 5 out of 5 stars

This is the only camera company I would consider when selling unwanted camera equipment. From pickup by DPD, to valuation and email quotation the system is perfect. Unfortunately one of my items cou... See more

Rated 5 out of 5 stars

Selling my kit, I received a fair valuation , excellent communication and a fast turn-around to payment. I told MPB that my lens was like new and they offered me a fair price. On inspection they incre... See more

Rated 5 out of 5 stars

Fantastic experience. Having bought from them previously I took advantage of their selling process as well. From initial quote to shipping and then payment I was kept informed all the way and it was c... See more


Company details

  1. Photo Shop

About MPB

Written by the company

We transform the way that people buy, sell and trade used photo and video kit.

MPB is the world’s largest online platform for used photography and videography equipment. MPB is a destination for everyone, whether you’ve just discovered your passion for visual storytelling or you’re already a pro.

We have always been committed to making kit more accessible and affordable, and helping to visualise a more sustainable future.

We recirculate more than 350,000 items of used kit every year, extending the life and creative potential of photo and video kit for visual storytellers around the world.

Headquartered in the creative communities of Brighton, Brooklyn and Berlin, the MPB team includes trained camera experts and seasoned photographers and videographers who bring their passion to work every day to deliver outstanding service.

Every piece of kit is inspected carefully by our product specialists and comes with a warranty to give our customers peace of mind that buying used doesn’t mean sacrificing on quality or reliability.

mpb.com

Written by the company

Warranty included
All used gear is covered by MPB's free warranty.
Free Collection
We offer free collection and delivery on part exchanges, and free pick up on your equipment if you wish to do a straight sale.

Contact info

  • 64 Ship Street, BN1 1AE, Brighton, United Kingdom

  • www.mpb.com

4.7

Excellent

TrustScore 4.5 out of 5

58K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.7

All reviews

(58,034)

9,314 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

legit

legit. Love the gear, bought it at a good price. Delivery was good, item was packaged good. Will definitely buy more in the coming months.

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

MPB routinely under promises and over…

MPB routinely under promises and over delivers every time. If an item is in excellent condition, expect better. Pricing is super fair and shipping is always timely. They are faster getting stuff out the door than fed Ex can pick it up so don’t be alarmed if you see a label created with no tracking on it the first night.

I’m pretty much an amateur and getting back into things after a hiatus. This shop is quickly becoming my go to on gear. You won’t be disappointed.

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

Very good trade-in process

Very good trade in process, no hassle with valuation and sending items in. The purchase prices are also very reasonable and based on condition. I love the flexibility. The items I purchased were in the condition described as well.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Selling Camera Equipment. This is the only camera company I would…

This is the only camera company I would consider when selling unwanted camera equipment. From pickup by DPD, to valuation and email quotation the system is perfect. Unfortunately one of my items could not be purchased, so MPB held onto the item until I returned from holiday. Again I was kept updated by them, and also DPD of a re-scheduled delivery. Once again a first class and very professional service.

David Whiting

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

Love this service

Love this service! Fast, efficient and fare! Even ended up giving me a bit more after receiving my camera! Highly recommend!

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great all-round service

Great site, clear communication by email and upgraded a price when they realised they had not assessed the exact item (without prompting). Fair, reliable and honest service.

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

Best Prices

Best Prices - Actual photos of the kit you will buy, responded really quickly to enquiries and everything they said was truthful and not just sales speak. Ordering was simple and the kit arrived the next day.. It's exactly what you hope an online buying experience will be like 10/10

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service, used three times now, never disappointed.

Received the initial quoted amount for my own equipment & what I considered a fair price for the purchased equipment. Postage & communication were brilliant & overall I was delighted with the whole experience. Third time I have dealt with MPB & never disappointed, highly recommend.

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

Used mpb several times now and they…

Used mpb several times now and they provide an excellent service. The information they provide regarding the kit that they are selling is very good. Also the delivery system is very reassuring.

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

I know I can trust MPB

I know I can trust MPB. They take real images of each item, no stock photos. They package everything like its new! I love getting stuff form MPB. I have used them to buy and sell and will certainty use them again. Trust!

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

This is what I like the best about MPB

This is what I like the best about MPB. The fact that you have the actual pictures of the product instead of stock pictures, and the fact that you can easily see the shutter count of the camera without even having to click on it. And lastly the price was very reasonable.

I highly recommend them!

June 23, 2026
Unprompted review

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