From the plumber arriving, too him leaving, everything was efficient and well organised. Pipes bent with care and skill, which look really neat, tidy and professionally fitted. And after testing every... See more
Company replied
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Review summary
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Reviews shaping this summary
We use this company for annual boiler maintenance. Our annual service was due on 03.08.2026 and a carbon monoxide leak was discovered. Our boiler was exactly 13 years old, so the here and now decis... See more
Company replied
5 stars as usual. Great, reliable company. Recently serviced boiler. Engineer turned up on time, friendly, professional and respected property. Invoiced same day, quick and easy to pay. Always had gre... See more
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M&R fitted our new boiler and did an excellent job, and it has now been one year. They contacted us to remind us and arrange a convenient date for first service. They arrived as agreed, checked every... See more
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Company details
- Gas Installation Service
- Air Conditioning Contractor
- Boiler Supplier
- Gasfitter
- Plumber
- Radiator Repair Service
Written by the company
Established in 1997, M&R Plumbing and Heating Ltd provide a complete range of domestic and commercial gas, heating and plumbing services, specialsing in renewable energy solutions. We are a proud Worcester Bosch service partner and a Vailant ADVANCED installer. All our engineers are Gas Safe, Oftec and FGAS registered. As a family business, we pride ourselves on our high standard of workmanship and excellent aftercare service, which has secured us a large amount of repeat business over the years. Why choose us? We have served Bolton, Wigan, All of Greater Manchester and Lancashire for 28 years now. Also these are 8 more reasons why chose us. 1. Highly trained engineers. 2. Worcester Bosch service partner. 3, Vailant ADVANCED installers 4. We keep you in the loop at all times. 5. We keep your home clean and tidy. 6. We turn up when we say we will. 7. We offer the best quality service and products at the best price. 8, We have been keeping families and businesses warm, cool and cosy since 1997,
Contact info
290 Chorley New Rd, BL6 5NY, Bolton, United Kingdom
- 01204690957
- info@mr-group.co.uk
- www.mr-group.co.uk
4.9
Excellent
745 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Plumber did an excellent job and took…
Plumber did an excellent job and took time to explain exactly what he had done.
February 6, 2026
Reply from M&R Plumbing & Heating Ltd
“Thank you! It’s great to know our service was efficient, reliable, and communicated clearly throughout
Great plumbers Have been using m and r for over 15…
Have been using m and r for over 15 years never had reason to complain always arrive on time do a great job and the service is great would recommend
February 9, 2026
Reply from M&R Plumbing & Heating Ltd
“Thank you! It’s great to know our service was efficient, reliable, and communicated clearly throughout
Efficient Boiler Service
I was given a very quick appointment with some choice. The engineer came well within the timed schedule. He was friendly, polite and did not leave any mess whatsoever. I asked him to put new batteries in and reset times etc, which he did willingly. Payment was promptly acknowledged by email.
February 9, 2026
Reply from M&R Plumbing & Heating Ltd
“Thank you! It’s great to know our service was efficient, reliable, and communicated clearly throughout
M&R installed my current boiler almost…
M&R installed my current boiler almost 13 years ago and have serviced it each year ever since. They also took over the servicing of my aged gas fire at the same time. I have never had an issue with either. I have just had my gas fire replaced mainly for a new look (the old one was over 30 years old). Jack was assigned to the task. He was extremely efficient, respectful and very patient, explained how everything worked and answered all my questions. I am very pleased with my new fire. The girls in the office, Chantelle and Kerry, are first class, they look after you in a very efficient and friendly manner keeping you informed at all times, also with respect and patience. Thank you very much.
February 6, 2026
Reply from M&R Plumbing & Heating Ltd
“Thank you for the fantastic review. We're really pleased to hear you're still happy with your boiler a year after installation. It's great that everything went smoothly with the first service as well. We really appreciate your recommendation.”
Knows his job friendly service great…
Knows his job friendly service great team of experience people. Peace of mind job done. Thanks.
February 9, 2026
Reply from M&R Plumbing & Heating Ltd
Thank you for your kind feedback! We're pleased our team provided a reliable and efficient service
Reply from M&R Plumbing & Heating Ltd
Thank you for your kind feedback! We're pleased our team provided a reliable and efficient service
Boiler issue
Had an issue with my boiler and Mick came out the same day and got the issue sorted!! Would definitely recommend 👌
February 5, 2026
Reply from M&R Plumbing & Heating Ltd
Thank you for your kind feedback! We're pleased our team provided a reliable and efficient service
You know what you are doing.
February 6, 2026
Reply from M&R Plumbing & Heating Ltd
Thank you for your kind feedback! We're pleased our team provided a reliable and efficient service
Reply from M&R Plumbing & Heating Ltd
Thank you for your kind feedback! We're pleased our team provided a reliable and efficient service
Didn’t think these companies still existed
Wesley was great
Felt totally at ease
And his knowledge was immense
Won’t ever need another plumbing company as they are so good
Chantelle in office was also so helpful and knowledgeable
Absolutely great to deal with
February 6, 2026
Reply from M&R Plumbing & Heating Ltd
Thank you for your kind feedback! We're pleased our team provided a reliable and efficient service
Brilliant service professional and…
Brilliant service professional and polite.
This is the second time I’ve booked this company.
Would highly recommend to anyone wanting a new heating system.
February 6, 2026
Reply from M&R Plumbing & Heating Ltd
Thank you for your kind feedback! We're pleased our team provided a reliable and efficient service
Quality Service
M&R are always punctual and whoever turns up to work at your house is courteous and keeps you informed of what they are doing and what the solution is if there is something unexpected
February 5, 2026
Reply from M&R Plumbing & Heating Ltd
Thank you for your kind feedback! We're pleased our team provided a reliable and efficient service
Reply from M&R Plumbing & Heating Ltd
Thank you for your kind feedback! We're pleased our team provided a reliable and efficient service
honest and efficient
February 2, 2026
Reply from M&R Plumbing & Heating Ltd
Thank you for your kind feedback! We're pleased our team provided a reliable and efficient service
Reply from M&R Plumbing & Heating Ltd
Thank you for your kind feedback! We're pleased our team provided a reliable and efficient service
Reply from M&R Plumbing & Heating Ltd
Thank you for your kind feedback! We're pleased our team provided a reliable and efficient service
Radiator replacement 👍
Fantastic job done at my Mother's house by Shaun & Mick on 3rd Feb in replacing her bedroom radiator.
They were both very respectful of her property sheeting up and keeping mess to a minimum & taking all waste away with them.
Two ' top' Engineers who showed their experience & professionalism 👍
Thank you guys again.
February 3, 2026
Reply from M&R Plumbing & Heating Ltd
Thank you for your kind feedback! We're pleased our team provided a reliable and efficient service
5 stars as usual
5 stars as usual. Great, reliable company. Recently serviced boiler. Engineer turned up on time, friendly, professional and respected property. Invoiced same day, quick and easy to pay. Always had great customer service. Had boiler fitted two years ago by this company and had no problems at all. Would highly recommend.
February 4, 2026
Reply from M&R Plumbing & Heating Ltd
Thank you for your kind feedback! We're pleased our team provided a reliable and efficient service
Arrived on time
Arrived on time, very mannerly, very clean job. But charges are very high for the time spent here
January 30, 2026
Reply from M&R Plumbing & Heating Ltd
Thank you for your kind feedback! We're pleased our team provided a reliable and efficient service
Engineer arrived on time and was…
Engineer arrived on time and was courteous and carried out the work with respect to my property
February 3, 2026
Reply from M&R Plumbing & Heating Ltd
Thank you for your kind feedback! We're pleased our team provided a reliable and efficient service
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