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Mr.Chain® - Der Nummer-1 Ansprechpartner für hochwertige personalisierte Schmuckstücke. Vor allem bekannt für einzigartige Partnerarmbänder aus hochwertigen Materialien. Alle Schmuckstücke werden aus hochwertigen und recycelten Materialien verarbeitet und handgefertigt. Das perfekte Geschenk für Jeden. Unsere Partnerarmbänder werden in Deutschland per Hand personalisiert. Die Lieferzeit beträgt immer zwischen 1-3 Werktagen.
Am Förderturm 12, 44575, Castrop-Rauxel, Germany
4.0
2K reviews
Replied to 10% of negative reviews
Typically replies within 1 month
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First visit to Mr Chain guys so friendly absolutely brilliant got exactly the bracelet I was after Caroline from next door called is in whilst we was waiting to sit in the warm so friendly made us feel so welcome will definitely go back well done guys 👏
I had ordered some bracelets but due to some payment method mistake, it was about to be sent to the wrong address.
However, the customer service was really helpful and helped me immensely.
(Thanks Melissa)
I will be ordering again ✌️😍
Reply from MR. CHAIN®
Hey Alisina,
Thank you so much for your lovely feedback! 🥰 I’m so glad I could help you resolve the issue with your order and ensure everything went smoothly in the end. It means a lot to know you’re happy with our service!
I truly appreciate your kind words and can’t wait to assist you again with your next order. Thank you for your trust! 😍❤️
Best regards,
Melissa from MRC 🌸
NOT REAL GOLD,,, AFTER A WEEK WEARING IT, IT BECOMES GREEN ON MY NECK AND WHEN I CLEAN IT THE NECKLACE BECOME BLACK.
Reply from MR. CHAIN®
Lieber Kunde,
es tut uns leid, dass du mit unserem Service nicht zufrieden warst. Aufgrund der Urlaubszeit hatten wir zwischenzeitlich einige Engpässe im Termin.
Für uns steht deine Zufriedenheit an höchster Stelle, daher bitten wir Dich uns eine Mail an: info@mrchain.de zukommen zu lassen, damit wir schnellstmöglich dein Problem beheben können.
Wir freuen uns auf deine Nachricht und wünschen dir weiterhin Viel Gesundheit.
Dein MRC-Team
Reply from MR. CHAIN®
Lieber Kunde, da es für uns extrem wichtig ist, dass unsere Kunden mit unseren Produkten und dem Service zufrieden sind, möchten wir hier mit dir eine gemeinsame und zufriedenstellende Lösung finden. Bitte melde dich einmal unter folgender E-Mail Adresse: info@mrchain.de
I ordered a necklace 1 month ago and it’s still not arrived!
Reply from MR. CHAIN®
Lieber Kunde, da es für uns extrem wichtig ist, dass unsere Kunden mit unseren Produkten und dem Service zufrieden sind, möchten wir hier mit dir eine gemeinsame und zufriedenstellende Lösung finden. Bitte melde dich einmal unter folgender E-Mail Adresse: info@mrchain.de
Reply from MR. CHAIN®
Lieber Kunde, da es für uns extrem wichtig ist, dass unsere Kunden mit unseren Produkten und dem Service zufrieden sind, möchten wir hier mit dir eine gemeinsame und zufriedenstellende Lösung finden. Bitte melde dich einmal unter folgender E-Mail Adresse: info@mrchain.de
My order didn’t arrive even after many weeks . I am so irritated!!!!
Reply from MR. CHAIN®
Dear customer,
as it is extremely important for us that our customers are satisfied with our products and service, we would like to find a common and satisfactory solution with you.
Please contact us at the following e-mail address: info@mrchain.de.
All was good, but the brand tag hanging on the bracelet was not my favour it part.
Reply from MR. CHAIN®
Lieber Kunde, da es für uns extrem wichtig ist, dass unsere Kunden mit unseren Produkten und dem Service zufrieden sind, möchten wir hier mit dir eine gemeinsame und zufriedenstellende Lösung finden. Bitte melde dich einmal unter folgender E-Mail Adresse: info@mrchain.de.
It's a little bit small from what I expected but everything looks eye pleasing.
You don't send me email to fix the problems with my order you send only email for the marking.
No answer on the mail or Instagram. My order isn’t delivered!
Reply from MR. CHAIN®
Lieber Kunde, da es für uns extrem wichtig ist, dass unsere Kunden mit unseren Produkten und dem Service zufrieden sind, möchten wir hier mit dir eine gemeinsame und zufriedenstellende Lösung finden. Bitte melde dich einmal unter folgender E-Mail Adresse: info@mrchain.de.
support was great, fast answers and a great solution for my problem!!
Always a pleasure to visit Mr Chain. So good to see the staff again, always helpful and so friendly!! Hope to see you soon
I really love it! I ordered and it arrived very fast. I’m not talking about the quality… cuz no words, it’s awesomeee! Thank you Mr. Chain! ✨
Didn’t even let me know they don’t ship to the USA. My order went through, I got a confirmation, it said it was shipping them they tell me we don’t deliver. Didn’t even attempt to ship and compensate for their mistake. I really wanted this jewelry I’m so upset.
Reply from MR. CHAIN®
Dear customer,
as it is extremely important for us that our customers are satisfied with our products and service, we would like to find a common and satisfactory solution with you.
Please contact us at the following e-mail address: info@mrchain.de.
The product is very beautiful but it cannot fit mine or my husband's hand.
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