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Review summary

Created with AI, based on recent reviews

Evaluating 122 reviews, most reviewers were let down by their experience overall. Many people expressed significant dissatisfaction with the platform's content, citing numerous clickbait articles and excessive advertising that often disrupted their browsing. Customers found the articles biased and filled with political rhetoric, leading to a general perception of low-quality news. Strict moderation practices frustrated many users, who reported comments frequently blocked or deleted, especially for critical political views, impacting open discussion and making constructive discussions difficult. The website was also frequently described as glitchy and frustrating, causing many to stop visiting, and issues with preventing trolling and harassment were common.

What people talk about most

Social media

Users describe negative interactions with social media, frequently citing issues with community standards and... See more

Website

Reviewers highlight significant dissatisfaction with the website, with many abandoning it due to issues like... See more

User experience

Reviewers express significant frustration with the user experience, citing intrusive ads that play loudly and... See more

Marketing

Customers express significant dissatisfaction with marketing, citing intrusive ads that frequently interrupt... See more

Product

Clients share negative opinions on the product, with many describing it as simplistic or unengaging content,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

wow - MSN has turned into complete garbage. The ads are one thing but the political rhetoric they try to hide in their headlines and articles are plain trash (regardless of being liberal or conservat... See more

Rated 1 out of 5 stars

Interesting. It started with my image being censored. The fascinating "thing" is it was my unit patch from S.E.A. Then its replacement was censored, that was the symbol for the Triple Nine society ( k... See more

Rated 1 out of 5 stars

Any constructive and clean anti trump, any negative comment against the Republican congress in fact, any comment I make is blocked by community guidelines. I can copy and paste a response from someone... See more

Rated 1 out of 5 stars

One of the worst news outlets. Completely useless, biased articles and lack of freedom of speech or opinion. Ive seen too many mistakes in articles written by "journalists" such as spelling a... See more


Company details

  1. Email Service Provider
  2. Media Company
  3. News Service
  4. Newspaper Publisher

Information provided by various external sources

Il portale italiano dello sport!, notizie sportive 24 ore su 24


Contact info

1.1

Bad

TrustScore 1 out of 5

1K reviews

5-star
4-star
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1-star

No history of asking for reviews

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1.1

All reviews

(1,039)

272 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Allow free speech

Allow free speech! I asked a simple question about an article that was not inflammatory- censored. I cited a news article, with the news agency included- censored. When censoring a comment, more of a reason needs to be given. You give no reasons for it, just listen to your dictator. I used to love Microsoft, but that is changing, with the "boot on my head" feeling MSN is giving now. Feel like a farm in the 80s around here!

November 4, 2024
Unprompted review
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Rated 1 out of 5 stars

I would put no stars

I would put no stars, and they should offer it, as this is a waste of time on this named page, MSN.com. They have no direct way to legally corrected stories elsewhere. It’s wrong and very inconsiderate. Our lawyers had an utterly wrong story and not only removed but corrected the facts while issuing a public apology. Now, MSN.com still has up the header with that exact incorrect information. That’s not right. Be responsible or stay out of the so-called news publishing business.

October 23, 2024
Unprompted review
Rated 5 out of 5 stars

WIFI issues

I had been having numberous issues with my WiFi connection in the house and once MSN had located the issue they sent an engineer to replace an outside cable. So far so good, all the issues seem to be resolved. I was very impressed with the engineer, Dean. His communication and helpfulness was outstanding.

October 11, 2024
Unprompted review
Rated 1 out of 5 stars

30 years of good service and then they do this

I've been with man for my email for 30 years they must be hungry for money all they do is give you a notice that your email box is full you can't receive or send email unless you buy storage space
You can't delete your emails I even went to man.com deleted my emails one by one and get up this morning and they are all back man is stealing from you don't buy more space bill gates just wants more money this sucks IM DONE WITH THE BUTTERFLY. GOOD BYE MICROSOFT

September 13, 2024
Unprompted review
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Rated 1 out of 5 stars

Click bait again and again

why can't you click on the article you want to know about without having to see unrelated stories for a video they teased you click? It's classic click bait. Not how you run a successful operation. Absolutely horrible. Can't get any desirable news.

September 11, 2024
Unprompted review
Rated 1 out of 5 stars

wanna keep your sanity dont los your…

wanna keep your sanity dont los your password it will take years off your life trying to change it or rest it you will be deluged with questions herman goering probable designed un believable anyone with a locked laptop will tell you the grief it causes

September 8, 2024
Unprompted review
Rated 1 out of 5 stars

MSN website absolutely stinks

MSN website absolutely stinks. You click a link and you are sent down/up as they load the page, ads, etc. It's nearly impossible to read any article on the website. It's truly the most annoying, irritating website to attempt to access. Don't bother with it!

August 28, 2024
Unprompted review
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Rated 1 out of 5 stars

Terrible articles, even worse community guidelines

I tried to comment "This author must have the thinnest skin on the planet" on an article about things you should never ask a certain demographic and MSN would not let me. I thought the article was foolish, I belong to said demographic and didn't see an issue with most of the questions. They're worried about hurting people's fee fees to the extreme. That angered me so much I deleted MSN off my computer. Steer clear of this pathetic site.

August 25, 2024
Unprompted review
Rated 1 out of 5 stars

I would give it a zero if I could

I would give it a zero if I could. Biased website, comments turned off toward any democratic news columns, comments disallowed. This is a one sided platform, not news more like opinions and news reports with strong bias. For just news try AP news leave this behind.

August 1, 2024
Unprompted review
Rated 1 out of 5 stars

community guidlines

Just here to complain about the community guidlines like the other reports. It's disgusting, on an article about global warming I simply posted "Our atmosphere has 0.04% CO2" which is a simple fact.

Was removed because it didn't meet the guidelines. I've the read the guidelines and according to those it should have been acceptable. So you guys just remove whatever you please.

So yea - the irony considering it's one the biggest companies from the "land of the free" and it doesn't even believe in the 1st amendment.

Microsoft, you should be embarrassed. It's shameful.

July 29, 2024
Unprompted review
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Rated 1 out of 5 stars

"Community Guidelines"....

The "community guidlines are absolutely ridiculous on here. I have attempted to leave replies that have literally nothing contraversial in them at all and it still rejects it. It's pathetic and woe unto them who even question anything on the "woke" spectrum on this 1984esque news feed.

July 22, 2024
Unprompted review
Rated 1 out of 5 stars

CONSTANT POPUPS

I click the right hand tab to scroll through the new feed. After a few minutes of trying to leisurely scroll through the news, a pop up will pop up at the top of the page, which then shifts the whole page. This then causes me, to click on an article I do not wish to read. This happens multiple times each morning until I get so aggravated I complain or switch to a new news feed. This is a simple thing to fix. Come on. Do better. Didn't you guys invent all of this stuff?!?

July 19, 2024
Unprompted review
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Rated 1 out of 5 stars

I hate the new Microsoft/msn home page

I hate the new Microsoft/msn home page. It’s very confusing, doesn’t flow well. I use to love the old layout. It was simple to read. I have to go searching for stories. All the moving screens and nothing of interest to read.

July 12, 2024
Unprompted review
Rated 1 out of 5 stars

Autoplaying Videos Make Me So Mad

I do like the presentation of the news on MSN's site, but the fact that their pages autoplay videos makes me so mad, and more so due to the fact that I am an MCSE and have been through every single recommendation for multiple browsers, including edge, chrome and firefox and whilst videos do not autoplay on any other site, they still autoplay on MSN, and other than installing a browser plugin to specifically place every video behnd a click prompt (which I don't want to do for privacy reasons) there seems to be no way to stop this behaviour.

So whilst I like MSN site, I have decided to stop using it. I feel like Microsoft is getting significantly more invasive. Garbage like this sort of behaviour, Windows 11 deliberately more difficult to use with a local account, and the entire OS basically being heavy Microsoft spyware. With this many niggles with the various businesses and platforms they own, this is the final straw and I think it's probably time to switch over to Linux, use any other news aggregator than MSN, transition away from hotmail, stop using swiftkey, etc etc. If they can't even be trusted to honor a users desire not to be have videos autoplay, then I clearly can't trust them with any of my data either.

July 9, 2024
Unprompted review

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