Arrived well packed in recyclable materials much sooner than expected. The treated timber is very good quality and although not yet put together, it looks like this solid planter is going to loo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Muddy Faces is a lovely company encouraging contact with the natural world for children by providing simple and inventive items to interact with. As a pensioner, I am using my log seats and bench in... See more
Company replied
Looks like a lovely selection of indoor and outdoor educational and play therapy learning tools & materials. I've started with a set of "emotion stones" for sand tray therapy sessions which I haven't... See more
Company replied
Good to be able to buy educational outdoor items that are of a better quality than the toy options available elsewhere and without having to buy in multiples. A swift delivery of a well packaged parce... See more
Company replied
Company details
- Educational Supply Store
- Outdoor Clothing and Equipment Shop
- Outdoor Furniture Store
- Tool Store
- Toy Manufacturer
Written by the company
Here at Muddy Faces, we are passionate about getting outdoors. The physical and mental health benefits of being active and connecting to nature are vast. Visit our Outdoor Hub for loads of free activities, information and events all linked to being outdoors. Visit us online to buy from our unique ranges such as UK grown educational and play products. Please give us a call or pop us an email if you have any questions for our knowledgeable and friendly staff! We look forward to hearing from you soon.
Contact info
Farm View Works, 4a Sheffield Road, Hackenthorpe, S12 4LT, Sheffield, United Kingdom
- 0114 221 9617
- sales@muddyfaces.co.uk
- www.muddyfaces.co.uk
4.9
Excellent
238 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Speedy delivery
Speedy delivery. Lovely, quality items, will order again, Thank you!
May 28, 2026
Unprompted review
Reply from Muddy Faces Ltd
Thank you for your lovely review! We're glad you were happy with the quality of the items and speedy delivery. We look forward to your next order!
Advertisement
Super fast processing & delivery of our…
Super fast processing & delivery of our order. Thank you!
May 27, 2026
Unprompted review
Reply from Muddy Faces Ltd
Thank you for your review! We're really pleased your order arrived so quickly and appreciate your support.
Fantastic company
Fantastic company! Wonderful customer service. Products arrived quickly and in perfect condition. They have some great items to choose from. Would absolutely use again.
May 1, 2026
Unprompted review
Reply from Muddy Faces Ltd
Thank you so much for your lovely review! We're so pleased you were happy with the service and products. We really appreciate the support!
Excellent
Excellent, sturdy product- just as I expected it to be. Efficient service and delivered as promised.
Great customer service.
May 21, 2026
Unprompted review
Reply from Muddy Faces Ltd
Thank you for the review! We're glad to hear your order arrived promptly and hope you get lots of enjoyment from it outdoors.
Great service and quality
The ordering process was simple and all items were delivered quickly. The products are great quality and a little bit different to other companies.
May 18, 2026
Unprompted review
Reply from Muddy Faces Ltd
Thank you so much for the 5* review! We’re really pleased you found something a little different and that the quality stood out too. We truly appreciate your support.
Advertisement
Excellent
Excellent website, easy to order and the speed of delivery was outstanding.
Item was superb too.
May 12, 2026
Unprompted review
Reply from Muddy Faces Ltd
Fantastic to hear, thank you so much for this lovely review! We’re so pleased everything arrived quickly and that you had such a smooth experience from start to finish.
Really quick delivery
Really quick delivery, great packaging that can be easily recycled. Looking forward to the children using the hammers during our leather and wood work sessions
May 13, 2026
Unprompted review
Reply from Muddy Faces Ltd
Thank you for your lovely review and your positive comment about recycling our boxes and the speedy delivery. We hope you enjoy your sessions and we look forward to helping you again in the future!
Looks like a lovely selection of indoor…
Looks like a lovely selection of indoor and outdoor educational and play therapy learning tools & materials. I've started with a set of "emotion stones" for sand tray therapy sessions which I haven't used yet, but am sure will prove to be very helpful in the sessions. Thank you Muddy Faces.
April 29, 2026
Reply from Muddy Faces Ltd
Thank you for your lovely feedback! We hope the emotion stones become a really valuable part of your sessions, and we’re so pleased you chose us for your resources.
Very impressed
I've used Muddy Faces for years for Forest School resources. The items they sell are all of top quality, I've never had a bad item from them. I started my Forest School journey 20 years ago and my first purchase was a number of pen knives. They are still in use, yes they've been resharpened a few times but the blades are real quality. Bought some stuff from cheaper places and it never lasts.
May 7, 2026
Unprompted review
Reply from Muddy Faces Ltd
This honestly means such a lot to us, thank you for this lovely review. We always try to ensure our products are high quality and made to last! Thank you so much for ordering from us for so many years and we look forward to helping you more in the future!
Advertisement
I found just what I wanted
I found just what I wanted. Superb service. Brilliant quality. Delivered exactly when they said. Can't fault your business. Thank you.
May 7, 2026
Unprompted review
Reply from Muddy Faces Ltd
We’re so happy to hear this! It’s brilliant to know everything arrived as expected and that you’re happy with the quality and service. Thank you for this 5* review!
Excellent resources and the additional…
Excellent resources and the additional guides help us to feel supported and hive some great ideas too. Thank you
May 6, 2026
Unprompted review
Reply from Muddy Faces Ltd
We’re so pleased you’re finding the resources and guides helpful. Supporting and inspiring outdoor learning is a huge part of what we do, so this really means a lot to hear!
Fear play good product quick delivery
Fear play good product quick delivery
May 6, 2026
Unprompted review
Reply from Muddy Faces Ltd
We’re delighted to hear your delivery was speedy! We always aim to get your items to you as quickly as possible without compromising quality.
Thank you so much for the early…
Thank you so much for the early delivery of our tarpaulin. We thank you so much for speeding this up when it was out of stock.
April 29, 2026
Reply from Muddy Faces Ltd
We’re really pleased we could get this to you quickly and hope you enjoy the tarpaulin! Thank you so much for this 5* review!
Advertisement
Pond nets
The nets came quickly and were just what I hoped for. Good quality, robust and perfect for the job. Reasonably priced too.
May 1, 2026
Unprompted review
Reply from Muddy Faces Ltd
Just what we love to hear, thank you. We’re so pleased the nets were spot on and arrived quickly. Really appreciate your feedback!
Great company to purchase from
Quality items, delivered quickly with great communication. Will always buy from Muddy Faces.
April 28, 2026
Unprompted review
Reply from Muddy Faces Ltd
Thank you so much for this lovely 5* review! We always try to ensure the best possible customer service and speedy delivery!
Very quick delivery- quality products
Very quick delivery - always lovely things from Muddy Faces!
April 24, 2026
Unprompted review
Reply from Muddy Faces Ltd
We’re delighted to hear your delivery was speedy. We always aim to get your items to you as quickly as possible without compromising quality!
Product as expected ,easy to order
Product as expected ,easy to order, good communication
April 24, 2026
Unprompted review
Reply from Muddy Faces Ltd
Thanks for the 5 stars! We’re really glad everything went smoothly and we appreciate your feedback.
Advertisement
Fantastic range of excellent products
Fantastic range of excellent products, easy to navigate website. Helpful friendly team and fast deliverly.
April 21, 2026
Unprompted review
Reply from Muddy Faces Ltd
So pleased you had a great experience with us. Thanks so much for your support and the 5* review!
Fantastic compnay
A fantastic company with quality products, quick and efficient delivery and great customer care. We have ordered from them before and happy to do so in the future.
April 17, 2026
Unprompted review
Reply from Muddy Faces Ltd
We absolutely love hearing this, thank you! Your continued support means such a lot to us we really appreciate it.
Very quick delivery and absolutely…
Very quick delivery and absolutely lovely products.
April 14, 2026
Unprompted review
Reply from Muddy Faces Ltd
We’re so glad you’re enjoying your products, thank you so much for the 5 stars! It’s great to know everything reached you quickly too!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.