Great range on great products (opinel knives in this case). Bought 3 items, one item went missing in dpd's 'care' Customer services with Muddy faces was amazing, fast and efficient. Whole thing was re... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Arrived well packed in recyclable materials much sooner than expected. The treated timber is very good quality and although not yet put together, it looks like this solid planter is going to loo... See more
Company replied
Muddy Faces is a lovely company encouraging contact with the natural world for children by providing simple and inventive items to interact with. As a pensioner, I am using my log seats and bench in... See more
Company replied
Looks like a lovely selection of indoor and outdoor educational and play therapy learning tools & materials. I've started with a set of "emotion stones" for sand tray therapy sessions which I haven't... See more
Company replied
Company details
- Educational Supply Store
- Outdoor Clothing and Equipment Shop
- Outdoor Furniture Store
- Tool Store
- Toy Manufacturer
Written by the company
Here at Muddy Faces, we are passionate about getting outdoors. The physical and mental health benefits of being active and connecting to nature are vast. Visit our Outdoor Hub for loads of free activities, information and events all linked to being outdoors. Visit us online to buy from our unique ranges such as UK grown educational and play products. Please give us a call or pop us an email if you have any questions for our knowledgeable and friendly staff! We look forward to hearing from you soon.
Contact info
Farm View Works, 4a Sheffield Road, Hackenthorpe, S12 4LT, Sheffield, United Kingdom
- 0114 221 9617
- sales@muddyfaces.co.uk
- www.muddyfaces.co.uk
4.9
Excellent
240 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Forest school Yeovil Country Park
Friendly staff and very helpful when you contact them. Fast delivery.
Ticks all the boxes.
August 8, 2025
Reply from Muddy Faces Ltd
Thank you for your review. We really appreciate you taking the time to leave positive feedback. Have you seen our outdoor hub (tab next to the shop tab at top of the website) it's a massive free resource with lots of ideas and resources.
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Great Serice
Support was amazing with and informative about any of my questions, service was quick.
June 30, 2025
Reply from Muddy Faces Ltd
Thank you for your review. Have you seen our Outdoor Hub ( tab next to shop on website) it's a massive free resource with lots of information, ideas and resources all to support access to the outdoors.
Reply from Muddy Faces Ltd
Thank you for your lovely review really appreciate it.
Reply from Muddy Faces Ltd
BRILLIANT! thanks for taking time to place your review.
Well worth the purchase
Well worth the purchase. Great book to add to the collection. I would recommend and look forward to buying from Muddy Faces again soon. Fast delivery too!
May 28, 2025
Reply from Muddy Faces Ltd
THANKS! We have a number of hard to find books all about connecting to nature and the outdoor environment its lovely to get your positive feed back.
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Great quality and delivery time
May 30, 2025
Reply from Muddy Faces Ltd
Great review!! It will be great to hear from you again in the future. 😊
Good buying experience as I expected.
May 28, 2025
Reply from Muddy Faces Ltd
Thank you for your review.
All arrived what ordered no problem…
All arrived what ordered no problem with any of the purchases would recommend good efficient service, quality, products
March 25, 2025
Reply from Muddy Faces Ltd
Thank you very much for giving us your review. I'm glad you were happy with our service, and we hope to hear from you again in the future.
Reply from Muddy Faces Ltd
Thank you for your review. We really appreciate it.
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Really happy with the little fire pits
Really happy with the little fire pits, ordered for my aunt to put in her fire place, looks like her logs are on fire, she is very happy to
Delivery was really fast, I like that you recycle your boxes
I don’t have anything to criticise you about, thank you
March 3, 2025
Reply from Muddy Faces Ltd
Thank you for your lovely review and your positive comment about recycled boxes. We re use over 95% of the boxes we receive which does mean that outer delivery box does not always look perfect, but we are proud of these recycling rates.
Storage box
I order tool/ storage box unfortunately when arrived was definitely looks like someone drag this throughout all warehouse. I called I spoke with lady who was very helpful and in a week time item which was not in best condition was collected and I received new one, which definitely was much better quality then previews one. So thank you , Item is great have loads of space and is easy to use and carry. Well worth the money if you move around a lot and need to pack up all the time.
March 3, 2025
Reply from Muddy Faces Ltd
Hi - Thank you for your comments and we value the feedback you have given. The Muddy Faces team
Reply from Muddy Faces Ltd
Hi there! Thank you for your great review! Many thanks, the Muddy Faces Team
Nice quick delivery
February 27, 2025
Reply from Muddy Faces Ltd
HI - Thank you for your feedback. The Muddy Faces Team
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Reply from Muddy Faces Ltd
HI - Thank you for your valuable feedback. The Muddy Faces Team
Prompt delivery
Prompt delivery. Helpful customer service and speedy refund for a faulty item.
January 31, 2025
Reply from Muddy Faces Ltd
Hi there! Thank you for your review! We are thrilled you were happy with our customer service. Many thanks, the Muddy Faces team!
Super speedy delivery exceeded…
Super speedy delivery exceeded expectation! Great products.
January 27, 2025
Reply from Muddy Faces Ltd
Hi - Thank you for your review, we value your feedback. Many thanks, the Muddy Faces team!
Reply from Muddy Faces Ltd
Hi! Thank you for your review! Your feedback is valuable to us and we are glad you were happy with our customer service. Many thanks, the Muddy Faces team!
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Helpful with my query on the phone
Helpful with my query on the phone. Goods arrived very quickly
January 29, 2025
Reply from Muddy Faces Ltd
Hi there! Thank you for your review! We are pleased that you found our customer service helpful. Many thanks, the Muddy Faces team!
efficient delivery and service
January 28, 2025
Reply from Muddy Faces Ltd
Hi there! Thank you for your review! We are glad you were happy with our customer service. Many thanks, the Muddy Faces team!
Reply from Muddy Faces Ltd
Hi there! Thank you for your review! We are thrilled you were happy with our customer service. Many thanks, the Muddy Faces team!
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