Mummy Loves Organics Reviews 149

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Don't believe this company is currently trading, and website needs to be taken offline. I placed an order on 29th June and had money taken from my account, but no goods have been received. No resp... See more

Rated 1 out of 5 stars

Not Trustworthy At All📌 I have ordered on 29th July 2025, I haven’t received my order yet. I filled their online form, email and they WhatsApp number nu respond. Very very bad customer service. Av... See more

Rated 5 out of 5 stars

Wow, Mummy Loves Organic's Shhleepy Feet foot oil is a must-have! Whether I've been running around all day or just need a moment of relaxation, this oil does wonders. The blend of organic ingredients... See more

Rated 5 out of 5 stars

I can't recommend Mummy Loves Organic's Shhleepy Feet foot oil enough! As someone constantly on their feet, this product has been a lifesaver. It absorbs quickly, leaving my feet feeling soft and reju... See more

Company details

  1. Health and Beauty Shop

Information provided by various external sources

Designed with pregnant women, mums and babies in mind, Mummy Loves Organics range of candles, reed diffusers and pulse scents are non-toxic and 100% organic.


Contact info

2.8

Average

TrustScore 3 out of 5

149 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Payment taken, order not received, no response to messages - not trading?

Don't believe this company is currently trading, and website needs to be taken offline.
I placed an order on 29th June and had money taken from my account, but no goods have been received.
No response to email contact or message through their Facebook page.
Eventually had to contact my bank to get money back.
The last activity on their Facebook page was in 2024.

June 29, 2025
Unprompted review
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Rated 1 out of 5 stars

Not Trustworthy At All📌

Not Trustworthy At All📌

I have ordered on 29th July 2025, I haven’t received my order yet. I filled their online form, email and they WhatsApp number nu respond. Very very bad customer service. Avoid their shop.

July 29, 2025
Unprompted review
Rated 1 out of 5 stars

Do not order

Do not order. I ordered on the 30th June and still haven’t received my product. I emailed, messaged, and filled in the contact me page on their site and nothing back. I have filed a complaint with my bank.

June 30, 2025
Unprompted review
Rated 1 out of 5 stars

Still waiting for delivery

I ordered my items on Nov 21st paid £4.50 for a 4-5 day delivery. I am still waiting for my items. I have tried to contact them several times via WhatsApp and their online form but have not had a response. I will also be contacting my bank for a refund as I do not know if all this is a scam.

November 21, 2024
Unprompted review
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Rated 1 out of 5 stars

Dishonest Brand

I was skeptical about ordering from this brand as I had seen comments on Instagram from people saying they didn't receive their order. I purchased a bundle that cost about 32.50 on the 17th of June, I received a message that it had been shipped out on the 19th, didn't receive it until the 3rd of July and I sent a mail to complain. Laura responded that she was going to send another out immediately which somehow, was miraculously delivered on the 5th of July (I am certain my initial order wasn't sent out cos how else do you explain this express delivery 🤔). Like I mentioned earlier, I paid for a bundle I.e 2 items, this express delivery contained just 1 item. I sent a mail immediately to notify them since the 5th and never got a response till date. Beware of buying from them!

Response:
I ordered on the 17th of June, you claim delivery takes 3-5 working days, I waited patiently till the 3rd of July before complaining about non-delivery. Your replacement that was shipped out with next day delivery should I have contained the 2 items I paid for; shouldn't I get value for what I paid for?
You didn't ship twice to me in 2 weeks. You sent only the oil after I complained on the 3rd, it was dropped inside my mailbox on the 5th which is contrary to what you said about items not delivered when people are not in to receive them.
Also, there was no notification or evidence at all for the attempted delivery.
Please provide next day delivery option for your customers on the website if it will stop this back and forth.
Lastly, you have my email address don't refer me to send you another mail especially when the last one I sent was ignored. P.S: you still owe me a spray!

July 5, 2024
Unprompted review
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Reply from Mummy Loves Organics

Good Afternoon Damilola,
We are sorry you feel we are “dishonest” I can assure you we are certainly no such thing, we make it very clear that our delivery is 3-5 working days and if the customer is not in to sign for our products then they will not be left.
We did ship another order to you after you emailed to say you had not received the first and we shipped this on next day delivery.
We generally do not ship next day unless there is a missing order. So we are a little confused as to why you feel this is miraculous ! We were trying to get you your missing order to you as quickly as possible.
Without a doubt your first order was shipped out we have no reason not to and unfortunately when small businesses manufacture and ship to large volumes then the odd time our carrier does not deliver or the customer is not in and eventually the products come back to us which we then have to reship at our expense.

Looking on our system you have had two orders shipped to you within the last two weeks, perhaps you would be kind enough to email us and confirm this by emailing info@mummylovesorganics.com

Rated 1 out of 5 stars

Absolutely rubbish

Absolutely rubbish! The order was placed and heard nothing from it even past 10 working days! I only got my order through once I threatened to make a charge back to get my money back. Rubbish company as I paid nearly £5 for delivery and they couldn't even deliver in a timely manner. As for the product, standard gimmick as usual and judging by their response, they seem to blame the customer for it not working by saying "maybe you're not applying it correctly". Utter rubbish, product doesn't work and customer service is awful.

EDIT: They just replied and LIED to say it delivered on time... I'd have respected the company more of they had been honest and said sorry! Also funny how they can reply on here and it took me 2 emails to ask for the whereabouts of my delivery and I didn't even get a reply!

June 10, 2024
Unprompted review
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Reply from Mummy Loves Organics

We are sorry to hear you are not happy with our product. We have checked and it was delivered on time, unfortunately we are not Amazon and are unable to offer next day delivery.
Shhleepy Feet is certainly not a gimmick nor is it “utter rubbish” it has been created by a baby sleep expert of 30 years and has won many awards including ITV’s This Morning baby product of the year. We have a current success rate of over 84% and we know shhleepy feet is an exceptional product especially as it’s completely natural and handblended with organic ingredients.
Unfortunately Royal Mail set the price re delivery and keep increasing their prices which is not great for a small business.
If you require help at all with applying shhleepy feet or if we can help make your experience of Mummy Loves Organics better please email Laura at info@mummylovesorganics.com

Rated 1 out of 5 stars

Absolutely awful

absolutely awful! I ordered in 16th November and it’s 2nd July and I still haven’t received my order nor have I got a refund. The company aren’t responding my WhatsApp messages either. Horrendous

July 2, 2024
Unprompted review
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Reply from Mummy Loves Organics

Dear Madhavi,

Unfortunately we are unable to see your order under this name or any WhatsApp messages. Perhaps you would be kind enough to email Laura at info@mummylovesorganics.com with your order number so we can verify you as a genuine customer. It seems an awful long time between November and July for us to miss any emails or WhatsApp messages you may have sent and we would be grateful if you could forward all correspondence you have sent to us over the last nine months to the above email address and we will deal with it immediately.

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Rated 5 out of 5 stars

Thank you

We use these products on our 2 year old daughter and have done since she was a few months old. They smell amazing and are an integral part of her bedtime routine, especially the Shhleepy Feet and the bedtime mist. I believe finding these products alongside implementing a good nap/bedtime routine have really helped our little one get the sleep she needs. Thank you Mummy Loves Organics!

June 1, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you

Unfortunately my parcel didn’t arrive the first time round due to a breakdown of communication with Royal Mail. However, after emailing the team, the issue was very quickly and professionally resolved and I greatly appreciate how it was handled and their goodwill gesture.
Thank you.

April 29, 2024
Unprompted review
Mummy Loves Organics logo

Reply from Mummy Loves Organics

Good Afternoon Georgia,
We are sorry you have not received your order. It was shipped on the 9th of May and obviously should be with you now. If you would be kind enough to email Laura @mummylovesorganics.com who will be able to assist with a refund or a replacement.

Rated 5 out of 5 stars

Honest Review

Honest Review. I was VERY sceptical about this as my son has never really slept through the night and is now 17 months and also started having horrific night terrors every week. I've now been using this for over 2 weeks and I must admit it's amazing, since using it we have not had any terrors and in the last week my sons slept through the night not waking until between 6-7 am. Where as before we were up a couple times a night and our day started at 5am. Will definitely be getting more of this.
Thank you Mummy Loves Organics.

May 20, 2024
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Rated 5 out of 5 stars

Just wanted to thank you for my 12 hrs…

Just wanted to thank you for my 12 hrs sleep last night! I used your oil on my 8 month old daughter for the first time and she slept for 12 hrs which usually she wakes about 10x in that period! You have given me some relief and I am glad I mad the purchase! I have recommended it to a local mums Facebook page today. It had about 3000 members and the response has been crazy! So you'll be getting some orders from that this week! Best money I've spent for a very long time! Thanks

May 20, 2024
Unprompted review
Rated 1 out of 5 stars

Doesn’t work

Doesn’t work, made zero difference to my little ones sleep. Smells okay so will continue to use it till it runs out. Won’t be buying any more. Very disappointed and tired.

May 21, 2024
Unprompted review
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Reply from Mummy Loves Organics

Hi Kate,

We are sorry to hear that Shhleepy Feet didn’t work for you but it does work for thousands of other families and many are repeat customers.
Perhaps you weren’t applying it correctly, as there are several ways if you find it doesn’t work after a few days of trying.
If we can help at all please email us at info@mummylovesorganics.com x

Rated 5 out of 5 stars

Miracle in a bottle.

Used Mummy Loves Organics products for a couple of years now and literally couldn't be without them especially the Shhleepy Feet. Has really helped both my children sleep better at night.

May 1, 2024
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Rated 1 out of 5 stars

Utter rubbish

Utter rubbish. Doesnt work. Look at the fake reviews left. No reviews from since Jan 2024, then suddenly loads have been left.
A popular phrase seems to be “I love knowing that it's made with natural ingredients, making it safe for my little one's delicate skin”. Dont waste your money!

May 2, 2024
Unprompted review
Mummy Loves Organics logo

Reply from Mummy Loves Organics

We are sorry our product has not worked for you, perhaps you were not applying it correctly, It’s really important to allow the foot oil to dry once applied.

All our products are 100% natural, hand blended in North Yorkshire using the purest ingredients and have won many awards over the years including ITV’s “This Morning” baby product of the year.
We know we have thousands of very happy parents who continue to use all our products.

All our positive reviews are genuine and we have recently started asking customers to leave a review if they loved Shhleepy Feet and to let us know if they didn’t , it’s common practise for small businesses to do this.

If you would be kind enough to email Laura at info@mummylovesorganics.com with your order number as we can’t seem to find you on our system so we can arrange for the products to be shipped back and a refund issued.

Rated 5 out of 5 stars

Shhleepy Feet by Mummlovesorganic

Shhleepy Feet by Mummlovesorganic is a game-changer! It has helped to calm my baby's restless feet and prepare her for a peaceful night's sleep. I love that it's made with natural ingredients, giving me peace of mind as a parent.

May 9, 2024

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