Disabled and housebound, second appointment with Leza (previous visit in 2024), home visit for earwax removal. Lovely lady, highly professional and very good at what she does, cannot recommend highly... See more
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Disabled and housebound, second appointment with Leza (previous visit in 2024), home visit for earwax removal. Lovely lady, highly professional and very good at what she does, cannot recommend highly... See more
Company replied
Excellent professional service by Munro Hearing Solutions. Next day appointment for my husband who was having severe hearing issues. Leza explained clearly all that was involved and successfully trea... See more
Company replied
Had Leza out this morning due to having hearing issues since March time! Cannot recommend MHS enough! Leza spoke through what would be happening and how the wax removal process would work. Very easy p... See more
Company replied
Saw Leza last Monday evening & what a wonderful Lady she is. Explained everything & I was fascinated as she showed me the inside of my ears before & after!! Couldn't believe how much wax was in my rig... See more
Company replied
Leza has significant experience as a Clinical Audiologist. She currently works as a Highly Specialised Audiologist. Munro Hearing solutions offers safe and professional ear wax removal from the comfort of your own home. We also offer professional quality custom made ear and hearing protection for work or leisure.
Bonnybridge, United Kingdom
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Disabled and housebound, second appointment with Leza (previous visit in 2024), home visit for earwax removal. Lovely lady, highly professional and very good at what she does, cannot recommend highly enough. A shining star amongst healthcare professionals. Thank you!

Reply from Munro Hearing Solutions
Excellent professional service by Munro Hearing Solutions. Next day appointment for my husband who was having severe hearing issues. Leza explained clearly all that was involved and successfully treated him. Leza also text the following day to check on his progress. Highly recommend MHS.

Reply from Munro Hearing Solutions
Received a very fast appointment next day actually. Leza explained everything before carrying out the wax removal procedures. I felt comfortable with her professionalism.
I should have went a lot sooner.
I highly recommend Munro Hearing Solutions don't put it off if you have problems.

Reply from Munro Hearing Solutions
I experienced sudden hearing loss in one ear, caused by wax (as confirmed by my GP), and after messaging Leza on Monday, she gave me an appointment that same evening. Both ears were microsuctioned with additional irrigation in the affected side , and the improvement was instant.
Leza was exceptional; highly professional, warm, and reassuring. She explained every step clearly and prepared me for the sounds and sensations of the equipment. I highly recommend her and wouldn’t hesitate to return if I ever have wax issues again. Thank you Leza :)

Reply from Munro Hearing Solutions
I messaged leza on a Friday evening and she fitted me in the next day fantastic service we all know how annoying having a blocked ear his so to be seen quickly was great

Reply from Munro Hearing Solutions
Leza is the most professional person I have ever met. I have been having problems with ear wax for years been to my GP and other private clinics. Leza is the best health professional I have ever attended.
She explained everything in detail before she did anything during my appointment. She gave me tailor made advice to my problem. She also checked in with me a few days later as well. Brillant Service!
A few days after my treatment, I ended up having some unexpected earache. It was a bank holiday weekend and she asked if I could pop over and see her. She checked my ears, found the issue, gave me advice and reassurance. She did not charge me.
I have never felt this well cared for by any health professional. I highly recommend for any ear or hearing problems go to Munro Hearing Solutions.

Reply from Munro Hearing Solutions
Leza was great, explained everything in detail, gave all of the options and put me at ease. Identified the problem quickly and it was resolved in minutes. Efficient and very professional
Would highly recommend!

Reply from Munro Hearing Solutions
Exceptional service. Very efficient and professional. Leza is excellent. She explains everything she is going to do. I feel safe and confident in her capable hands.

Reply from Munro Hearing Solutions
Saw Leza last Monday evening & what a wonderful Lady she is. Explained everything & I was fascinated as she showed me the inside of my ears before & after!! Couldn't believe how much wax was in my right ear. The procedure itself only took minutes & problem immediately fixed. My Husband is now going to make an appointment. I would most definitely recommend Leza she is highly skilled & very professional. She even messaged me to see how my ears were which was a lovely touch. Thanks again Leza keep doing what your doing & helping so many people....Very grateful Andrea ...

Reply from Munro Hearing Solutions
I had a ear wax issue for a few months. I had tried olive oil and the oil with bicarbonate of soda in it. I had also previously been to get it removed from the nurse who said it won't move come back un 2 weeks. As I could only hear muffled sounds from my left ear I was recommended to yous munro hearing solutions. I made an appointment. Very professional lady. Easy to talk to and made me feel at ease. 15 minutes and I had me hearing back. What a relief. Great service lovely lady. Would not hesitate to use her again. Thank you from Alan.

Reply from Munro Hearing Solutions
My hearing suddenly seemed a bit muffled after a cold/covid but it had been a bit dulled anyway so a Friend recommended Munro Hearing Solutions. Okay I thought worth a try I'm nearly 70 so My hearing is probably what it should be, Wrong!!!!! My God what a transformation, My hearing is now brilliant. I have had to turn the TV volumes down drastically. What a fantastic transformation!! Very Professional Service Leza is a Star.

Reply from Munro Hearing Solutions
So very impressed with the service provided by Leza. I've been experiencing major hearing loss since just before Christmas due to blocked ears. Texted Leza Saturday morning, was lucky enough to be offered a home visit (due disability on my part) that afternoon. From the minute she arrived I knew that I was in safe hands. She explained every part of the procedure beforehand so I knew exactly what to expect, and her demeanour throughout was extremely professional yet friendly. It took over an hour to clear my ears due to the massive amount of wax that needed to be removed, and by the time she was finished it was obvious that my ears have been blocked for far longer than a few weeks. The improvement in my hearing was not only immediate but remarkable, I had no idea just how much my hearing had deteriorated even before the recent blockage. I can highly recommend Leza and the service she provides. Thank you Leza!

Reply from Munro Hearing Solutions
Leza was very professional and explained the procedure in a simple to understand manner. More importantly,
Leza then carried out the procedure expertly whilst showing me on camera a before and after look inside my ear.

Reply from Munro Hearing Solutions
I was very happy after my ears were sorted by Leza. She explained everything before hand and put you at ease. She has a lovely manner and I wouldn’t hesitate to visit again but hopefully not too soon. Thanks again. Janet Logan

Reply from Munro Hearing Solutions
My daughter was really nervous having her ears syringed today. Lezza was brilliant with easing her nerves by showing my daughter the equipment she was using.

Reply from Munro Hearing Solutions
I had hearing loss in one ear for a month during and after a cold. No drops were helping, nothing was coming out and I was feeling stuck, and it was beginning to affect my mood due to the potential for it affecting my job. I got an appointment within a few days, at the weekend. Leza sorted out 2 lots of wax in my ear, firstly the outer softer wax, then a more difficult to shift block very close to or on my eardrum. This had been there a long time, probably a number of years, and was contributing to tinnitus and some unnoticed hearing loss. Leza's approach is gentle, patient and thorough, including clear communication about what she was doing, and why. My treatment included irrigation, micro suction, and some drops to soften the hard stuff. I'm very happy with every aspect of her treatment including the price because this problem wouldn't have resolved by itself, and was a small amount to pay for getting my hearing back

Reply from Munro Hearing Solutions
What a service! Enquired about an ear wax removal, within around 15 mins Leza had already called to discuss the issue and managed to see me that day. Service was top class, throughout the whole procedure she was friendly and reassuring. Explained everything that was going to happen in a detailed and easy to understand manner. Within a few hours of my initial email query she had the problem resolved. If you are looking to have any procedure done I would definitely recommend using MHS. Thanks again Leza for getting my problem sorted so quickly.

Reply from Munro Hearing Solutions
A very efficient and professional service from start to finish.A friendly and enjoyable experience.

Reply from Munro Hearing Solutions
Came to Munro Hearing solutions with a blocked ear causing headaches. Leza was quick to locate the issue and find the proper treatment. Booking was straightforward and easy, waiting times aren't long and very accommodating. If anyone is looking for a local and friendly hearing specialist, I would recommend Leza and Munro Hearing Solutions.

Reply from Munro Hearing Solutions
I started experiencing difficulties with what felt like blockage in my with my ear shortly before a long flight away for a trip, which was quite stressful. I contacted MHS and was seen the same day. I wasnt imagining things, and my ear was blocked. Leza was calm, comforting and professional. She showed me my inner ears, and explained all the procedures. The blockage was removed completely free of discomfort or pain. The relief was immense. I would heartily recommend.

Reply from Munro Hearing Solutions
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