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Muziker Reviews 

548
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fair prices, wonderful product quality, and exceptionally smooth purchasing process from start to finish. Many individuals also appreciate the prompt shipping services and reliable tracking information that helps them stay fully informed throughout transit. Some reviewers were not happy with unexpected delivery delays or missing parcels during transit. A few consumers noted that orders took much longer than initially promised or encountered frustrating tracking problems with external couriers. Additionally, a handful of people mentioned poor packaging conditions that risked damaging the purchased items.

What people talk about most

Delivery service

Clients share positive opinions on delivery_service, often highlighting quick shipping and timely arrivals.... See more

Product

Customers consistently note positive experiences with product, highlighting nice quality and items arriving... See more

Quality

Customers had positive experiences with quality, expressing overall satisfaction and happiness with their... See more

Price

Consumers find price to be positive, frequently highlighting fair and competitive costs compared to other... See more

User experience

Users describe positive interactions with user_experience, highlighting that ordering is secure and finding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordering was easy and straight forward, and I was pleasantly surprised when I as a delivery option could actually choose one of Postnords many pickup points in Denmark where I live. Package arrived... See more

Company replied

Rated 5 out of 5 stars

Received the products swiftly. However, there was a damage due to transportation - and the customer service handled this in good and constructive manners with immediate replies and solution.

Rated 5 out of 5 stars

Tracking info available, delivery right on time, product arrives in great condition, according to the item description. Happy with my purchase.

Company replied

Rated 5 out of 5 stars

Really great service. Nice quality product, easy process and quick delivery. I can definitely recommend these guys.

Company replied


Company details

  1. Musical Instrument Store
  2. DJ Supply Store
  3. Electronics Store
  4. Recording Studio
  5. Sheet Music Store
  6. Home Audio Store

Written by the company

En pålidelig europæisk webshop med over 25 års historie og showrooms i Tjekkiet og Slovakiet, der specialiserer sig i musikinstrumenter, LP’er, audioteknik, DJ-udstyr og musiktilbehør. En socialt ansvarlig virksomhed med respekt for planeten og med målet om konstant at forbedre sine tjenester.

Oplev musik i alle facetter

Written by the company

Guitarer, trommer, keyboards, studie- og audioteknik, LP & merchandise
Muziker leverer topudstyr til musikere, producere, DJ’s og vinylfans samt audio-video entusiaster.

Shop med sikkerhed hos Muziker

Nem returnering, egen service og professionel support

Nem returnering, egen service og professionel support
Nyd problemfri returnering, dedikeret intern service og professionel kundesupport.

Contact info

Promotion box for Muziker

Muziker er en stor onlineforhandler

Vi leverer musikinstrumenter og musiktilbehør til 35 europæiske lande

4.6

Excellent

TrustScore 4.5 out of 5

548 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(548)

134 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything worked out exactly as…

Everything worked out exactly as ordered. Would definitely shop there again.

April 3, 2024
Muziker logo

Reply from Muziker

Hello Madeleine,
Thank you for your rating and recommendation. We'll gladly help you out next time as well :)
Kind regards,
Dorota
Muziker

Rated 4 out of 5 stars

It’s good

It’s was good, I’m very glad for yarn. Only delivery was little bit too long.

April 11, 2024
Muziker logo

Reply from Muziker

Hello Tamara,
Thank you for finding time to write this feedback and we're happy that you've found time to recommend our online store to others :)
When it comes to delivery time, our hands are tied since we rely entirely on couriers. Hope you will enjoy your yarn and that we will see you in our shop in the future.
Kind regards,
Dorota
Muziker.

Rated 5 out of 5 stars

I had a problem with a product

I had a problem with a product. I got good assistant and final got a new one with out any problems. Thanks :-)

April 2, 2024
Muziker logo

Reply from Muziker

Hello Carsten,
Thank you very much for kind feedback, it makes us happy. We really try to do our best for every customer.
Kind regards,
Dorota
Muziker

Rated 1 out of 5 stars

Haven’t received the goods

Haven’t received the goods - and goods have shifted between various courier companies - impossible to get a status

March 27, 2024
Muziker logo

Reply from Muziker

Dear Jesper,
Thank you for your review that you've shared. We always try to improve our services, it wouldn't be possible without feedback from our customers.
According to the local courier in Denmark, your package has been delivered today and we hope the new product will serve you well.
Kind regards,
Dorota
Muziker

Rated 4 out of 5 stars

Good price, delivery on time

Good price, delivery on time
Transfer of data to transport company did not work so tracking was not possible

March 19, 2024
Muziker logo

Reply from Muziker

Hello Søren,
Thank you for sharing your positive experience with other customers.
Regarding the tracking, usually it works unless there is some technical issue on the carrier side. If you would experience same problem in the future, please contact our customer support by email at: support@muziker.com or via Whatsapp
We're looking forward to your next visit :)
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

No problems

Could not find the product any where else in Denmark so tolk a chance and order it at Muziker.
No problems and I am happy.

March 18, 2024
Muziker logo

Reply from Muziker

Dear Jeanette,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

Great prices

Great prices, good service

March 17, 2024
Muziker logo

Reply from Muziker

Hello Yalcin,
Thank you for your positive feedback.
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

Cheap and easy to purchase.

Cheap and easy to purchase.
Package arrived in Denmark today 23/03, delivery was 7 days from Slovakia. On the sixth day I was worried that the package was lost since you write 4-5 days shipping to Denmark.
The knitting mill I purchased works as expected.
It worries me that Muziker sells extra services that feel as though they should be complimentary.

March 15, 2024
Muziker logo

Reply from Muziker

Hello Morten,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

10/10 experience

10/10 experience, and arrived fast all the way to Denmark!

March 14, 2024
Muziker logo

Reply from Muziker

Hello Morten,
It's great to read about your positive experience with our store! Thanks for your review :)
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

Good Everything

Good service, good information level, good product.

March 13, 2024
Muziker logo

Reply from Muziker

Hello Lars,
Thanks for your feedback. We're happy for positive rating that you gave us and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery
Very good Guitar stand.
A's expectet 👍

March 7, 2024
Muziker logo

Reply from Muziker

Hello Leif,
Thank you for this perfect feedback and we're happy that you've found time to recommend our online store to others :)
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

quick, easy

it was a good experience, no issues on my end

March 4, 2024
Muziker logo

Reply from Muziker

Hello Carl,
Thank you for your positive feedback.
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

Quick delivery

Quick delivery, compatible prices

February 27, 2024
Muziker logo

Reply from Muziker

Hello Iben,
It's great to read about your positive experience with our store! Thanks for your review :)
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

I bought Fender Tom Delonnge recently…

I bought Fender Tom Delonnge recently and after some otjer stuff for my amp and guitar. All was fast and nice and service is great. Still waiting return of Marshal Footswitch to be picked up, but hope all will go smooth.

February 28, 2024
Muziker logo

Reply from Muziker

Hello Alex,
Thanks for your feedback. We're happy for positive rating that you gave us and we're looking forward to your next visit.
Kind regards,
Dorota
Muziker

Rated 4 out of 5 stars

Its legit

I bought a product and was a bit concerned when seeing it came from Bucharest. Further it said they packet was on its way to be delivered back to their warehouse, but next day it came right to my door. The product does work as expected and is in good quality.

February 15, 2024
Muziker logo

Reply from Muziker

Dear Thobias,
Thank you very much for kind feedback, it makes us happy. We really try to do our best for every customer.
Kind regards,
Dorota
Muziker

Rated 4 out of 5 stars

Perfect 👍

Perfect and fast delivery 👍👍👍

February 16, 2024
Muziker logo

Reply from Muziker

Dear Michael,
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

Perfect shop!

February 15, 2024
Muziker logo

Reply from Muziker

Hello Kris,
Thank you for your positive feedback.
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Dorota

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