Ordered a very large canvas after months of hmming and ahhhing. Uploaded photo from phone, paid, and received it within the delivery time. It arrived well packaged and protected, and I am really de... See more
Company replied
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Review summary
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Reviews shaping this summary
Very good service so easy to order. Finished product was amazing, but only one small fault was the frame was slightly damaged. Not by My Picture but I suspect the courier. I was tempted to return, but... See more
Company replied
I’m so pleased with my order. We lost our precious dog, Maisee, four weeks ago, and the picture and keyrings I ordered are absolutely beautiful. The quality is brilliant, and they’ve given us suc... See more
Company replied
Well pleased with the product looks great in the hallway with my other one you done, also delivery much improved , so yes look forward to getting another one done when i get a good image for you.than... See more
Company replied
Company details
- Decoration and Interior Design Store
- Digital Printing Service
- Gift Shop
- Greeting Card Shop
- Picture Frame Shop
Written by the company
At My-picture.co.uk, we use advanced HP Latex inks to create vibrant canvas prints with rich colours and high contrast. Our range of products extends beyond canvas prints to include sleek acrylic prints, cosy personalised blankets, and cushions, all designed to showcase your favourite photos. You can also design a photo blanket or create a photo book to capture special memories in a unique way. Each product is made using the latest technology, ensuring your images are displayed in stunning detail.
Contact info
131 - 151 Great Titchfield Street, W1W 5BB, London, United Kingdom
- +44 20 34992781
- www.my-picture.co.uk
4.5
Excellent
32K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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1 star is 1 too many!
1 star is 1 too many!
I would never recommend this company to anyone.
Customer service is non-existent they only offer it by AIand it constantly blocks you.
Go elsewhere!!
Then you write a reply ask for my order number so you can look into it and I have no way of sending it as cannot send via AI
So I'll write it here as its the only way to contact
order UKA39906103634
September 1, 2026
Unprompted review
Reply from my-picture.co.uk
Your feedback has been noted and taken seriously. We're sorry to hear about the difficulties with our customer service. We'll email you shortly to look into this further — please share your order number or contact details so we can reach out directly.
Excellent
Canvases and mugs were fantastic. Given as gifts and recipients thought they were fantastic too. Highly recommend
September 1, 2026
Unprompted review
Reply from my-picture.co.uk
Fantastic to hear the canvases and mugs were such a hit — with you and the lucky recipients! Thanks for recommending my-picture; it really makes a difference.
Beautiful canvases so happy with them…
Beautiful canvases so happy with them the price is great as well not to expensive making them budget friendly fast delivery will be ordering more
August 22, 2026
Unprompted review
Reply from my-picture.co.uk
Fantastic to hear the canvases hit the mark on quality and price! Fast delivery is always the goal at my-picture. Looking forward to your next order!
It was quite simple to upload my photos…
It was quite simple to upload my photos and see how they would look on different size/shape canvasses and to edit them. Canvasses were very reasonably priced and don't take long to be received (around a week). Images look great on canvas - better than expected, really impressed. I have already used this company several times and they will continue to be my go to.
August 25, 2026
Unprompted review
Reply from my-picture.co.uk
That's really good to hear — thanks for coming back to my-picture! It's great the canvases exceeded expectations, and that the whole process felt easy from upload to delivery. Your loyalty means everything, and we look forward to creating more for you!
Great quality acrylic picture
Great quality acrylic picture. Arrived well packaged and quickly with regular updates on progress if order. Overall very pleased with product and service and would happily use again.
August 28, 2026
Unprompted review
Reply from my-picture.co.uk
Great to hear the acrylic print hit the mark! Regular updates and secure packaging are part of what my-picture does best. Thanks for the kind words — hope to see you back soon!
So easy start to finish
So easy start to finish, very quick and fabulous service, would highly recommend to anybody
August 29, 2026
Unprompted review
Reply from my-picture.co.uk
Smooth from start to finish — that's exactly what my-picture aims to deliver. Thanks so much for the recommendation!
Reply from my-picture.co.uk
Great to hear the picture turned out just right! Thanks for choosing my-picture — your kind words are much appreciated.
Fantastic print quality
Fantastic print quality, with fast and careful delivery. Great value for money. Much more impressive to hang than a photo print.
August 29, 2026
Unprompted review
Reply from my-picture.co.uk
Hanging a framed print really does make a difference! Thanks for choosing my-picture — it's great to know the quality and delivery hit the mark. Really good value too!
So easy to order.
August 29, 2026
Unprompted review
Reply from my-picture.co.uk
Smooth ordering experiences are what my-picture aims for. Thanks for sharing!
It was relatively straight forward…
It was relatively straight forward selecting what i wanted and the offer i got was excellent (open to everyone). Though they offer you more discount on further orders and bizarrely you would pay much more and get less in return. But for my 1st order... excellent!!
August 8, 2026
Unprompted review
Reply from my-picture.co.uk
Sounds like your first order hit the mark! Thanks for choosing my-picture — really great to hear the selection process was easy and the offer worked out well for you. Your feedback on the pricing structure is noted and will be taken into account.
Easy ordering and fast delivery
Easy ordering and fast delivery. Excellent quality pictures
August 25, 2026
Unprompted review
Reply from my-picture.co.uk
Fast delivery and excellent quality — that's exactly what my-picture aims for. Thanks for sharing your experience!
Great product and reasonable price
August 30, 2026
Unprompted review
Reply from my-picture.co.uk
Thanks for the kind words! Great to know the quality and value hit the mark. We look forward to seeing you again at my-picture!
Good choice of options with photo size
Good choice of options with photo size, colour etc. Easy to use. Fast delivery and good quality product.
August 30, 2026
Unprompted review
Reply from my-picture.co.uk
Great to see the whole experience came together smoothly — from customisation through to delivery. Thanks for choosing my-picture!
Good contact good delivery great…
Good contact good delivery great picture .
August 29, 2026
Unprompted review
Reply from my-picture.co.uk
Great to hear everything came together smoothly! Thanks for choosing my-picture — enjoy your picture!
another great order thank you
August 28, 2026
Unprompted review
Reply from my-picture.co.uk
Great to hear the order hit the mark! We'd love to hear more details about what you received and what made it special. Thanks for choosing my-picture!
Reply from my-picture.co.uk
Smooth from start to finish — that's exactly what we aim for at my-picture. Thanks for the kind words!
I requested a photo on canvas and that…
I requested a photo on canvas and that is what I received. Does what is says on the tin
August 30, 2026
Unprompted review
Reply from my-picture.co.uk
Straightforward and exactly as it should be — that's what my-picture is all about. Thanks for sharing your experience with your canvas print!
Fantastic value
Fantastic value, I hope to use you many times in the future.
August 30, 2026
Unprompted review
Reply from my-picture.co.uk
Great to have you on board with my-picture! Looking forward to being your go-to for future orders.
Easy to order
Easy to order, excellent communication on updating what stage order was at. Tracking provided and very prompt delivery. Two canvases I ordered were perfect and I am delighted
August 30, 2026
Unprompted review
Reply from my-picture.co.uk
Hearing that both canvases turned out perfectly makes this even better! The smooth ordering process and fast delivery are exactly what my-picture aims for. Thanks for sharing your experience!
Lots of communication about the stages…
Lots of communication about the stages of production and delivery. I am happy with the quality of my pictures and they arrived well packaged.
August 27, 2026
Unprompted review
Reply from my-picture.co.uk
Great to know the pictures arrived safely and met expectations! Clear communication throughout the process is something my-picture does well. Thanks for sharing your experience!
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