mycs.com Reviews 

9,598
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

First I was a bit nervous about designing and ordering furniture online. The delivery was a bit delayed but once I received the furniture, I was totally satisfied with the quality. The design expect... See more

Company replied

Rated 5 out of 5 stars

Great service! Karolina really helped and went above and beyond for me, to hold the delivery until I am back in September. This is my second order with them and the shelf I ordered almost 10 years ago... See more

Company replied

Rated 1 out of 5 stars

Hey there, my favorite little scammers, Trustpilot, MyCS, what a beautiful combination of methods. Words, words, and more words, and then nothing. In response to your email, I asked you to provide me... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. The team took the time to find a custom solution for my request. Very responsive and helpful throughout the process. Thank you!

Company replied

Company details

  1. Furniture Manufacturer

About mycs.com

Written by the company

About MYCS

At MYCS, we believe that furniture should be as unique as the individuals who use it.

Founded in 2014, we specialize in customizable and modular furniture solutions, allowing you to design pieces that perfectly fit your style and space requirements. Our product range includes shelving systems, storage units, and seating options, all crafted with precision and care.

To ensure the highest quality, we operate our own production facilities within the EU, enabling us to maintain strict control over the manufacturing process and uphold our commitment to excellence. This approach provides greater stability compared to typical e-commerce distributors who rely on third-party manufacturers.

Over the past decade, we have proudly served more than 120,000 customers, delivering personalized furniture that enhances their living spaces.

Security and Satisfaction

Your security and satisfaction are our top priorities. We offer secure payment options, including PayPal, providing you with peace of mind during your shopping experience.

Our own production capabilities help us ensure full control over the quality and allow us to fix problems quickly when they arise. We also exclusively work with professional delivery and installation teams to provide seamless service to our customers.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

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Asks customers to review

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4.4

All reviews

(9,598)

1,637 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Daniel did a great job

Daniel did a great job, perfect!!

July 25, 2024
Unprompted review
mycs.com logo

Reply from mycs.com

Dear Customer,

Thank you for your positive review. We are doing our best!

Rated 5 out of 5 stars

Great delivery

Great delivery, team 7, very friendly, quick, professional

July 23, 2024
Unprompted review
mycs.com logo

Reply from mycs.com

Dear Customer,

Thank you for your positive review. We are doing our best!

Rated 5 out of 5 stars

Team 12

Team 12, good Job! Very friendly!

July 23, 2024
Unprompted review
mycs.com logo

Reply from mycs.com

Dear Customer,

Thank you for your positive review. We are doing our best!

Rated 5 out of 5 stars

Very fast workers

Very fast workers. All thinks they made very good.

July 23, 2024
Unprompted review
mycs.com logo

Reply from mycs.com

Dear Customer,

Thank you for your positive review. We are doing our best!

Rated 5 out of 5 stars

+++++

2 nice workers, very quick and aboslutely clean, construction went without any problems!

July 23, 2024
Unprompted review
mycs.com logo

Reply from mycs.com

Dear Customer,

Thank you for your positive review. We are doing our best!

Rated 1 out of 5 stars

It is a nightmare

I, like many others here, have a payed Order from 20. January 2024 - a few days later they were bankrupt and i had to wait without any information. I tried to get my money back - didn't work, i waited and got a message, that my order is going to be in progress right now - it was end of April 2024 - weeks went by and i asked again - and again - last message was: they say they cannot "find" my order - it is a nightmare - 6 Months fully paid and nothing got for! I just want my assigned order or my money back - that's all.

I know it is not the people working at the support who are causing this!

July 23, 2024
Unprompted review
mycs.com logo

Reply from mycs.com

Sehr geehrter Kunde,

vielen Dank für Ihre Rückmeldung.

Bitte entschuldigen Sie die mangelnde Kommunikation.

Wir prüfen derzeit die Details Ihrer Bestellung und werden uns noch heute mit Ihnen in Verbindung setzen, um die beste Lösung zu finden.

Seien Sie versichert, dass wir Ihnen stets zur Verfügung stehen.

Mit freundlichen Grüßen

Rated 5 out of 5 stars

Team 7 dis the construction

Team 7 dis the construction. Very Fast and very good! Very impressed!

July 23, 2024
Unprompted review
mycs.com logo

Reply from mycs.com

Dear Customer,

Thank you for your positive review. We are doing our best!

Rated 5 out of 5 stars

Team 2 was amazing

Team 2 was amazing. Great guys
Best, Christian E. From Berlin

July 23, 2024
Unprompted review
mycs.com logo

Reply from mycs.com

Dear Customer,

Thank you for your positive review. We are doing our best!

Rated 5 out of 5 stars

It was very great

It was very great. Team 1 was very fast and very nice. Thumbs up for team 1. thank you for bringing our new shelf in our home.

July 19, 2024
Unprompted review
mycs.com logo

Reply from mycs.com

Dear Customer,

Thank you for your positive review. We are doing our best!

Rated 5 out of 5 stars

Excellent job

The guys arrived just in time
They were very competent and friendly
We are absolutely satisfied

July 19, 2024
Unprompted review
mycs.com logo

Reply from mycs.com

Dear Customer,

Thank you for your positive review. We are doing our best!

Rated 5 out of 5 stars

Good Job

Good Job, thanks 👍

July 19, 2024
Unprompted review
mycs.com logo

Reply from mycs.com

Dear Customer,

Thank you for your positive review. We are doing our best!

Rated 5 out of 5 stars

Good job

They were insanely quick. They went straight to work and finished the assembly within a quarter hour. Afterwards, they even went the extra mile and checked the rest of the cupboard for any possible mistakes, and corrected them.

July 18, 2024
Unprompted review
mycs.com logo

Reply from mycs.com

Dear Customer,

Thank you for your positive review. We are doing our best!

Rated 5 out of 5 stars

All Perfect

All Perfect, quick and friendly!

July 18, 2024
Unprompted review
mycs.com logo

Reply from mycs.com

Dear Customer,

Thank you for your positive review. We are doing our best!

Rated 5 out of 5 stars

Nice team, clean and efficient

Nice team, clean and efficient. They build up the coset attending to my wishes. Thanks!

July 18, 2024
Unprompted review
mycs.com logo

Reply from mycs.com

Dear Customer,

Thank you for your positive review. We are doing our best!

Rated 5 out of 5 stars

Team 2

Team 2
very good and friendly people. They did their work so quick, skillfull and clean ... it was great!
Gerd Holzwarth

July 18, 2024
Unprompted review
mycs.com logo

Reply from mycs.com

Dear Customer,

Thank you for your positive review. We are doing our best!

Rated 1 out of 5 stars

You cannot order as a company

Tried to order there for a company. The website is broken for that process: You need to enter a Swiss company ID, but both their example format and the actual Swiss format is not accepted.

Tried to reach the customer service, which was both slow and unhelpful. Did not order in the end.

July 12, 2024
Unprompted review
Rated 5 out of 5 stars

Everything was perfect

Everything was perfect. Alles perfekt!

July 18, 2024
Unprompted review
mycs.com logo

Reply from mycs.com

Dear Customer,

Thank you for your positive review. We are doing our best!

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect! They made sure everything is level and even. Plus they were really friendly :)

July 17, 2024
Unprompted review
mycs.com logo

Reply from mycs.com

Dear Customer,

Thank you for your positive review. We are doing our best!

Rated 5 out of 5 stars

T-13

T-13, super nice super fast, great quality! Would recommend!

July 17, 2024
Unprompted review
mycs.com logo

Reply from mycs.com

Dear Customer,

Thank you for your positive review.

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