A lovely warm smelling hand-wash. We first experienced this wonderful hand-wash whilst visiting the bathroom of a gastro pub in Shropshire. We were blown away by the wonderful smell and went on a sear... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I discovered these products whilst staying in a holiday cottages in Beulah. The fragrance of warm ginger was amazing, but I was so impressed with the quality of the soaps and conditioning shampoo, I p... See more
Company replied
The products are excellent quality, I was really pleased with them (this was the first time I have ordered from them). I am looking forward to buying from the company again - for myself and for others... See more
Company replied
I ordered the Warm Ginger liquid hand soap and hand moisturiser recently and it arrived on 2nd October. I first used both these products in a hotel in Bala and after researching the product have fou... See more
Company replied
Company details
Written by the company
Myddfai Trading Company Ltd is a social enterprise selling luxury toiletries and gifts with a social conscience. With products available online, in retails outlets and at holiday accommodation we offer a range of Hair and Body, Bath and Home Fragrance Range. At Myddfai Trading Company our mission is to provide opportunities for vulnerable people from the local community. By working alongside us the team members gain work experience, social interaction and confidence in a safe and comfortable working environment." Support our social enterprise by shopping online at www.myddfai.com
Contact info
01550 777155 Myddfai Trading Company Ltd, Abermarlais Business Park, SA19 9NG, Llangadog, United Kingdom
- 01550 777155
- shwmae@myddfai.com
- www.myddfai.com
4.9
Excellent
708 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great products
The products are lovely. My husband loves the shampoo. I bought the travel sets as presents and the small individyal shampoo etc. to put in Christmas shoeboxes for Help the aged. It is great to have such quality coupled with helping young people who need some extra support.
September 8, 2024
Reply from Myddfai.com
Thank you so much! We're delighted that both you and your husband love the products, and it's wonderful that you're sharing the travel sets as presents and contributing to Christmas shoeboxes for Help the Aged.
Advertisement
Amazing customer service
Amazing customer service. The candles were dispatched on the day I placed my order and delivered the following day.
September 8, 2024
Reply from Myddfai.com
Thank you for your kind words. We really appreciate your support!
Delivered on time
September 8, 2024
Reply from Myddfai.com
Thank you for the feedback, much appreciated
Fantastic product and an amazing smell
Fantastic product and an amazing smell! Great working ethic to boot 🥾 well done 👍
August 27, 2024
Reply from Myddfai.com
Thank you so much! Were thrilled you love the product and its amazing scent. We really appreciate your kind words about our work, means a lot!
Lovely products
Lovely products, found what I wanted very easily. Items received when expected. My friend loved them.
September 1, 2024
Reply from Myddfai.com
Thank you! Were so glad you found what you were looking for easily, and that your friend loved the items. We hope to serve you again soon.
Advertisement
Lovely products & delivered within…
Lovely products & delivered within days.
I've also visited the shop in Llandovery recently & there was great choice of gorgeous products. The service was excellent.
Fantastic business
August 29, 2024
Reply from Myddfai.com
Thank you so much! Were thrilled you love the products and had such a great experience with both the delivery and your visit to our shop in Llandovery. It’s wonderful to hear you enjoyed the service and the wide selection of products. We truly appreciate your support!
Purchased several soap-on-a-rope in the…
Purchased several soap-on-a-rope in the two new fragrances and was able to take advantage of a promotional discount code. They come in attractive slide out boxes making them ideal as gifts and they have a chunky good quality length of rope attached. My order arrived quickly and well packaged so couldn’t be happier with my purchase.
August 28, 2024
Reply from Myddfai.com
Thank you so much! We're so glad you enjoyed the new fragrances. The slide-out boxes really do make them perfect for gifts, and it's great to hear that the quality and packaging met your expectations. We hope to serve you again soon.
Conditioning shampoo
Lovely shampoo well packaged good delivery would definitely recommend
August 2, 2024
Reply from Myddfai.com
Thank you for your feedback! We're glad you loved the shampoo. Your recommendation means a lot to us!
Always lovely to deal with but I…
Always lovely to deal with but I struggle getting their payment platform to work.
August 2, 2024
Reply from Myddfai.com
Thank you for your feedback. We’re sorry to hear you’ve had trouble with the payment, we have a live chat on our website so if you're stuck again we can guide you through it.
Advertisement
Great service and very good customer…
Great service and very good customer service! We love their products
July 31, 2024
Reply from Myddfai.com
Thank you for your feedback! We’re delighted you love our products and appreciate our service.
Excellent product and efficient service.
August 1, 2024
Reply from Myddfai.com
Thank you for your kind words! We hope to serve you again soon
Reply from Myddfai.com
Thank you for the feedback! Much appreciated
Excellent service.
After I ordered I changed the delivery address. This was carried out most efficiently and the parcel arrived the following day.
My sister was delighted to receive a further supply of your shower gel and shampoo.
July 27, 2024
Reply from Myddfai.com
Thank you for the feedback! Were thrilled to hear your satisfaction.
Advertisement
Great customer experience
As a company you are great to deal with, an excellent online ordering system, advisory emails and prompt delivery. Products are well packaged and a delight to receive.
I love your soaps - long lasting, lovely fragrances and beautifully but sustainably packaged - they make special gifts
August 6, 2024
Reply from Myddfai.com
Thank you for your kind words! We’re thrilled to hear you love our products, We appreciate your support! We look forward to serving you again soon.
Great service and gorgeous products…..
Always happy with your service and a products. Speedy delivery and our guests really love the toiletries (as do I). Thank you once again.
August 5, 2024
Reply from Myddfai.com
Thank you for your kind words! We’re thrilled you’re happy with our service and products. It’s great to hear that you and your guests love the toiletries. We look forward to serving you again soon.
Excellent service
Excellent service. Item arrived on time and in good order. I know the produce well and would have no hesitation recommending it to friends and family.
August 5, 2024
Reply from Myddfai.com
Thank you for your kind words! We appreciate your recommendation to friends and family.
The best
Order came quickly and with small free gift and the warm ginger handwash is the best ever
August 4, 2024
Reply from Myddfai.com
Thank you for the feedback! We're glad your order arrived quickly and that you enjoyed the small free gift. Thrilled to hear that the warm ginger handwash is your favorite!
Advertisement
Deliciously scented footscrub
Speedy delivery, some unexpected freebies and some deliciously scented footscrub. Diolch yn fawr.
August 4, 2024
Reply from Myddfai.com
Thank you for the feedback! Were thrilled to hear you like our products, we hope to serve you again soon.
Excellent customer service as always
August 4, 2024
Reply from Myddfai.com
Thank you for your kind words! We hope to serve you again soon
Great products
Great products; friendly and welcoming; swift response; splendid ethos. And all from a small town on the edge of the beautiful Bannau Brycheiniog.
July 28, 2024
Reply from Myddfai.com
Thank you for your kind words! We're delighted you like our products. We hope to serve you again soon.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.