Fortiva Reviews 

Horrible company financed my furniture from Bobs discount furniture store to only in 4 months use broken have insurance and they could not fix the problem so Bobs paid me off with a 300 dollar check for sofas cause they dont take back or exchange so now I owe 3000 dollars to Fortiva Finance company!
And there's have Horrible out of country service im stuck with the bill and and broken sofas !

I got approvedfor card called customer service which is in the Phillipines. They said the card takes 7 to 10 business days to arrive the card was mailed on June 12 now it is june 18 has not arrived
The second time I called today the agent says it takes 10 to 14 business days. I live in Calif that is not true yhe women I spoke to was rude I said some things and hung up the company has already taken out a fee of $85 no explanation

HORRIFIC EXPERIENCE WITH THIS BANK AND VIVINT SECURITY!!!!!!! NOTHING BUT SLIME BAG LIARS !!!!!! NARCISSISTIC CONARTIST SALESMAN !!!!! MINE WAS CEDRIC JOSEPH, IF THIS GUY APPROACHES YOUR PROPERTY CALL THE POLICE ON HIM IMMEDIATELY!!!!! LYING POS HE IS !!!!! IM IN THE PROCESS NOW OF TAKING THEM TO COURT AND SUING !!!!!

I would never recommend this credit card company to anyone. After years of being a customer, never missing a single payment, and consistently paying my balances in full, this is how they chose to treat me over one honest mistake.

I recently switched banks and accidentally submitted payments from the wrong account. The payments were reversed as a result. I immediately attempted to correct the issue, only to discover the system was still trying to pull from the wrong account. That's on me, and I fully own that mistake. However, at no point was either account ever 30 days late, and this was the first payment issue I've ever had in all my years with them.

Instead of showing even the slightest bit of common sense or appreciation for a long-term customer with a flawless payment history, they slapped holds on both of my credit cards without any meaningful notification and left me wasting my time on endless hold trying to get answers. When I finally got someone on the phone, they wanted to put me through another ridiculous 10-day review process as if I were some habitual deadbeat who never pays their bills.

The message was loud and clear: years of loyalty mean absolutely nothing to this company. One honest mistake erased every bit of goodwill I had built as a customer. At that point, I told them to close the accounts because if this is how they treat customers who have always paid on time, they don't deserve my business.

Their customer service is bureaucratic, inflexible, and completely disconnected from reality. There are plenty of companies out there that actually value loyal customers. This clearly isn't one of them.

This is by far the most predatory card in history. I have my attorney looking into it now to get me out of it. 1. The interest rate is insane… 2. Not only do they charge insane interest, an annual fee, but also a monthly fee. This card is designed to make you fail. It is predatory lending at its finest. I canceled the account with a balance, and I am still making payments. I canceled to get rid of the $15 monthly fee, and it is still being charged. Do NOT apply for this card!

It’s a scam u can’t download your statement they hit you with charges you can’t see I can only see my 3 charges that total les than $50 and now there blaming my internet I’m filing lawsuit bc my bank account has been hit and they are full of crap they did the same thing in 2021 don’t do it they take ur money

This credit card company charged my card $30+ every month for insurance without my knowledge or permission. I contacted them and told them to stop charging me and refund my money but they refused. I contacted the Georgia Attorney General and the company had to refund my money. They then retaliated against me by hacking into my computer the next time I made an online payment and completely destroyed my laptop! Contact the Georgia Attorney General for any complaints about this company they are retaliating by engaging in cyber crimes against customers. If anyone has had the same problem with their computer, contact the FBI Cybercrime division and the Georgia Attorney General.

Absolutely horrible customer service. Their system is down every time I call. I got a new debit card and it won’t let me set up automatic payments online. Says I have to call. Then their system is down. Total trash company.

Payment Posting is Terrible. Terrible Customer Service. You have the money from my bank and will take 5 days to post. This is terrible customer relationship. I paid my payment early on an account with a limit for just over 1000.00. They received my payment and are holding my payment and will not post my credit for 5 days. We are not talking a large amount. I will pay this card off and close the account. Totally disappointed with the card.

Fortiva has lousy customer service and blocks use of card with no notification. They hire people who have bad broken english for customer service agents and that makes very difficult to resolve anything. They blocked my card because i paid my car insurance with it. Very bad company

Horrible company! They took over my Bobs account which I had no issues paying at a $100 a month! Fortiva decided to jack up my payments to $150 a month without my knowledge. I explained that was too much and I could not pay that much. They were no help at all. Just out of nowhere they decided this! I have filed complaints with my senator among other govt agencies. This is ridiculous. The company is fraudulent and needs to be investigated and shut down.

Horrible! Never knew i even applied for this card I agreed to get vivint at my home with the understanding of a monthly $10 payment the 1st year and a total amount being no more then $350 . When actually my bill is $4,000 when I called to cancel and tell them to come get their equipment they refused so cancel anytime is false information scammers

I will never use this company again I got sick had 2 surgeries with only $99 left to pay they racked up late fees to $263+ even after I explained so I made the payment in full to only still be getting a $55 bal and when I refuse to pay it went up to $99 again by time I hung up the ph it’s rip off.

DO NOT USE THIS COMPANY... The yearly fees are ungodly and then they charge you 15 a month for maintenance fees. I canceled my card and was told even though it was canceled they still charge the 15 a month on top of my regular payment . Capital one however is a great way to build credit and they do not have the fees . I cant stress enough DO NOT GET THIS CARD

I regret ever opening and using my Fortiva Credit card

So many problems and useless customer service

Fortiva just can't seem to get their act together and be a reliable company

Be warned of fees stacking up against you

We were very specific in our application . I wanted to start my nephews credit and co sign on a loan for him. They TOLD us WE were approved but when I recieved the bills my nephews name was nowher to be seen. They BLATANTLY LIES TO US . DO NOT USE THIS COMPANY

Would not recommend, not even for building credit, the interest rate is so high if you can only make minimum payments it will take forever to pay it off.

Hello I have been locked out due to too many login attempts for over a week and customer service are stuip. Customer service is pathetic. That alone makes me want to close my card

Fortiva offered me a credit limit increase that I never requested. To be fair, they were upfront that accepting the increase would come with a $19.95 fee, and I declined it. Still, I find it frustrating that a company would offer a credit increase tied to a fee in the first place—especially when it wasn’t something I asked for. It feels like something that should benefit the customer, not come with a cost.