emma , customer rep, went above and beyond to help me answer all of my questions, and she seriously went above and beyond to help me. she even sent me screenshots to clarify & help me. just had to... See more

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I had some confusion about my account and what rule I had breached. I was frustrated because I thought I didn't go below my minimum balance, but ZIM was really kind and good at explaining the rules to... See more
Incredible support system and the absolute best in the game! First and foremost, I want to thank their amazing support system, specifically Sony, who was incredibly helpful when I reached out at 4:00... See more
Emma was a great help throughout the process of my account being breached. It wasn’t on their end more of the trading platforms end but even with that Emma was real professional and understanding of t... See more
Company details
Written by the company
My Funded Futures is a trader-first futures prop firm built around what matters most: clear rules, reliable payouts, flexible plans, and a real path to live capital. More than 100,000 traders have chosen MFFU, with access to zero activation fees, no daily loss limit on most plans, profit splits up to 90%, and daily payout options. Around 80% of eligible payout requests are approved automatically in under a second—because traders should be able to count on getting paid without unnecessary delays or guesswork. In an industry that can change overnight, we are focused on building something traders can rely on for the long run. That means prioritizing stability, communicating clearly, and continuing to put the trader experience first. Raise your standard. Trade MFFU.
Contact info
United States
- support@myfundedfutures.com
- myfundedfutures.com
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Issue Resolved Quickly – Highly Recommend Frank!
I had a fantastic experience working with Frank. He handled my issue with great care, answered my questions clearly, and got everything resolved in no time. His customer service was outstanding, professional, and efficient. I truly appreciate the swift support—highly recommended!
MyFundedFutures Resolvement
Nathan, the Lead at MyFundedFutures, listened carefully to my situation and was able to swiftly address and resolve the issue. Much thanks to the support team and Nathan for their understanding.
Agent was helpful
Frank was very helpful when I asked for…
Frank was very helpful when I asked for a refund. Got quick service and got my refund.
Caramel was excellent and provided…
Caramel was excellent and provided prompt courteous service!
Caramel was great in assisting me…
Caramel was great in assisting me today. I had purchased 2 accounts and 1 account was on the wrong datafeed but they helped me get a refund so I can get the correct data this time!
Shoutout to Davi and Anah in support…
Shoutout to Davi and Anah in support for helping me with a refund. MFFU is the goat and super helpful
the customer service is amazing
the customer service is amazing. a nice guy named Tim helped me with all my questions.
She was amazing answered all my…
She was amazing answered all my questions
Great customer service
Great customer service, fast response time and quick handling of my situation. 5 Stars
I had issues with a code and timmy from…
I had issues with a code and timmy from the support answer me fast fixed the issue. i love u timmy and emmanuel bro the goats
Made an incorrect order and Psalm…
Made an incorrect order and Psalm quickly resolved it.
I had a great experience with Timmy and Emmanue
I had an excellent experience with MFFU support.
I accidentally purchased the wrong evaluation plan, and Timmy and Emmanuel were incredibly helpful throughout the entire process. They responded quickly, explained everything clearly, processed my refund without any hassle, and answered all of my questions about repurchasing and the discount code.
The refund was completed very quickly, and the whole experience was smooth and professional. Their patience, kindness, and willingness to help turned what could have been a stressful situation into a very positive one.
Thank you, Timmy and Emmanuel, for your outstanding customer service. I truly appreciate your support and highly recommend MFFU's support team!
Refund
My experience was great, PSALM was able to resolve my refund quick and easy and made the interaction very and friendly and straight forward.
Psalm gave me fast and accurate answers…
Psalm gave me fast and accurate answers for my questions and issue
Michael was able to clarify all my…
Michael was able to clarify all my questions I had regarding my account parameters, promptly at that.
Louis was fast and efficient in…
Louis was fast and efficient in customer service. These guys run a tight ship...no complaints.
My top prop firm experience
My top prop firm experience, hands down. Rules are clear. Payouts are fast. Support is friendly. (Big shoutout to Davi and Fauzi)
I wouldn't change a thing!
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