My Health Protected Reviews 

252
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the staff for being patient, professional, and focused on finding the right coverage for individual needs. Clients feel supported throughout the process, noting that representatives listen carefully without applying pressure to make rushed decisions. People also appreciate the ongoing commitment to satisfaction, noting that team members regularly conduct thorough annual reviews to secure better deals. Reviewers emphasize that transitioning between providers is seamless and consistently results in substantial financial savings over time. Many customers mention that expert guidance helps navigate complex choices while significantly reducing their overall annual premiums.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, extensive knowledge, and... See more

Service

Consumers find service to be positive, highlighting professional and efficient support from brokers who... See more

Price

Clients share positive opinions on price, consistently noting that representatives help secure great value... See more

Value for money

Customers express great satisfaction with the exceptional value for money and significant savings provided on... See more

Customer service

Users describe positive interactions with customer service, highlighting knowledgeable and helpful support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very grateful to have been connected to Louis. Having been locked in for many years with Bupa who charged through the nose, I was concerned to go elsewhere where pre existing conditions (I’d been t... See more

Rated 5 out of 5 stars

My Health Protected is an extremely professional and efficient company. I have been a health care professional for over 40 years and have never come across a company like it. Patrick has saved me near... See more

Rated 5 out of 5 stars

Really impressed with the service from My Health Protected. Patrick Baxter was brilliant throughout, knowledgeable, patient and genuinely focused on getting me the best plan for my needs. No pressure... See more

Rated 5 out of 5 stars

After many years with private health insurance and ever increasing premiums, Patrick was able to source a comparable package for me at a much more affordable price. I am very pleased that I took hi... See more


Company details

  1. Health Insurance Agency
  2. Business Insurance Company
  3. Dental Insurance Agency
  4. Insurance Agency
  5. Insurance Broker
  6. Insurance Company

Information provided by various external sources

My Health Protected Ltd(FCA regulated) is an independent health insurance broker. We are here to take the hassle and stress out of choosing a policy which can often be extremely complex and time consuming. With our technical knowledge and by tailoring a product to meet your requirements and budget, we can make recommendations which you can then consider. We only select companies which offer great service and policy wordings, so that when it comes to making a claim, they are going to deliver what is right for you. Some of the key benefits of using our services are: • We do not charge a fee. • We review your health insurance every year to ensure that you are paying a competitive premium. • We are here all year round to offer help and support. • We select products and insurers as a whole of market broker, having access to most major insurers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

252 reviews

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4.9

All reviews

(252)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

A very efficient service.

The lead broker was very helpful, explained everything very clearly, and found me a better deal with a different insurer. He was very efficient, with attention to details, and carried out the whole process swiftly.

January 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent

I had been with the same (major) Health Insurance company for 40 years. I mistakenly believed that by switching provider I would not be covered for any pre-existing conditions. I also naively assumed that my loyalty counted for something.
After speaking to Louis I discovered that I was wrong on both counts. He provided me with a product from another major provider that matched (or in parts exceeded) the benefits provided under my existing policy. The two exclusions that were applied related to recent issues and were not ones that concerned me. Impressively my premium more than halved and I only wish I had sought advice sooner.
Louis responded efficiently and effectively to the brief I gave him and achieved a good balance between patience and persistence in getting the policy in place. I wouldn't hesitate to recommend him.

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve just started using Patrick…

I’ve just started using Patrick following a long period of being trapped in a very expensive scheme and in a sector where sadly it seems loyalty is punished rather than rewarded. As soon as I was in a position to leave I went to Patrick based on a personal recommendation and within a few weeks he had put me into an equivalent policy at less than half the price. I’m very impressed with how knowledgable, professional and quick my dealings have been, thanks!

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

My Health Protected are a very professional company, I can't thank Riley enough, my renewal quote was just crazy but Riley was able to get me a lower renewal quote, communication was excellent, he explained everything clearly, he was so pleasant and easy to speak with. Thank-you Riley for your excellent professional and knowledgeable attitude, very grateful.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful and prompt with all…

Very helpful and prompt with all aspects. Louis guided me through the process of changing health providers and saved me a significant sum. He then reviewed the process after one year to see if a better deal was available (it was).
Excellent service on a continuing basis

December 17, 2025
Unprompted review
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Rated 5 out of 5 stars

Louis from My health protected helped…

Louis from My health protected helped me looking for a new private Healtcare provider as Bupa became way too expensive.
He found me another provider and saved me alot of money.
He was extremely helpful with the whole process of switching.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Thoroughly recommended

Whenever I get the annual phone call from Patrick I know I’m going to end up with the best affordable cover to suit my needs. I’ve been dealing with him for several years now and I thoroughly recommend his services to anyone looking to buy private health cover.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

My Health Protected is an extremely…good at their job and will save you money.

My Health Protected is an extremely professional and efficient company. I have been a health care professional for over 40 years and have never come across a company like it. Patrick has saved me nearly £7000 pa from our first meeting by changing health care providers. I continue to use him and his company. He has also saved patients of mine monies with helping them find the most suitable cover for their needs. I would whole heartedly recommend him and his company to anyone.

December 4, 2025
Unprompted review
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Rated 5 out of 5 stars

I made the switch

After many years with private health insurance and ever increasing premiums, Patrick was able to source a comparable package for me at a much more affordable price. I am very pleased that I took his advice and made the switch. He took the time to answer all my questions and sorted out all the paperwork involved for me. Excellent service.

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

Really impressed

Really impressed with the service from My Health Protected. Patrick Baxter was brilliant throughout, knowledgeable, patient and genuinely focused on getting me the best plan for my needs. No pressure, no upselling, just clear advice and a great result. I’m very happy with the policy he found for me and the savings made. Highly recommend!

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

I feel I got just what I needed

I feel I got just what I needed - professional service, all the information and no hard sell. I'm really happy with the insurance I have now. Peace of mind and a great deal.

November 13, 2025
Unprompted review
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Rated 5 out of 5 stars

very satisfied with the service from Louis

Louis talked me through the whole process very efficiently and respectfully. Gave me a much lower premium than another company who I had just signed up with. Fortunately I was able to cancel under the cooling off period and go forward with the company Louis recommended. Thank you.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful and impartial advice

For the past few years I have relied on Louis at My Health Protected to guide me through the various options for health insurance. Louis is very efficient and easy to talk to. I highly recommend using his services for helpful and impartial advice.

November 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Great Service Again!

I've used My Health Protected for several years now and Patrick has always been extremely helpful and efficient, giving me the confidence that I've got the right cover for the best price. Wish they also did car & home insurance!

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

This is the second year that Louis from…

This is the second year that Louis from My Health Protected has helped me get a good deal on my medical insurance. I would recommend this company 110% for their knowledge and understanding of this industry. Please give them a chance to try and save you money. You won’t be disappointed.

October 2, 2025
Unprompted review

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