Hermes Reviews 

Answer .....
Google Search Answer...
The difference is not between "Evri" and "Evri", but rather between the general Evri service and the specific section of their website dedicated to international shipping. "Evri" (or Hermes as it was previously known) is the company that handles parcel delivery both within the UK and internationally,

international.evri.com is a dedicated section of their website that focuses on their international shipping options, services, and information.
Here's a more detailed breakdown:
Evri Inter - Evri - Hermes -
This is the overall "brand" of the company name for the parcel delivery service,
They offer a range of services, including both domestic within the UK,

international.evri.com: is the "specific" part of the Evri website that is focused on their "international" delivery services, It provides information on shipping to different countries, including pricing, delivery times, customs information, and more.
Essentially,
when you see international.evri.com, you are looking at a "subsection" of the Evri service that is specifically tailored to international shipping needs.

Got told that was wrong in a e mail from Herms - Evri today...
That is false... we are a company controlled by Parcel2go, Although we share the name with Evri we operate completely "separate" from one another,
Sorry for the inconvenience this causes.
Yours Jack Wrigley

This must be false advertising as anybody looking on the internet looking for "EVRI" would not clearly know the difference as it's not clearly stated, Or is it just me been thick...

So We Have....
Ervi© Evri 2023 (Evri Limited)
Company Number: 03900782.
Registered office: Capitol House, 1 Capitol Close, Morley, Leeds, LS27 0WH...

International Ervi ?
Capitol House, 1 Capitol Close, Morley, Leeds, LS27 0WH...
Company Number: 5029932.

Parcelnet Limited
Company number: 06851446
Capitol House 1 Capitol Close, Morley, Leeds, West Yorkshire, LS27 0WH
Incorporated on March 2009

Parcels2Go
Company Number: 02591405
1A Parklands, Lostock,
Bolton, BL6 4SD

Based in Bolton, Greater Manchester, Parcel2Go is the UK’s largest and most "trusted" parcel delivery comparison platforms,
It's like a shell company, a company in a company, in a company, sounds like offshore banks accounts, tax paid in Monaco type of stuff..

Herms - Evri's roots can be traced back to 1974, Originally Grattan Mail Order / Grattan Warehouses Limited / Grattan Public Limited Company, in Bradford, West Yorkshire, Uk,

Grattan's was founded by John Fattorini & Sons (who made Gold And Silver sporting medals including The Rugby League Challenge Cup, Yorkshire RL Cup, and the Prestigious Football League FA Cup)

Incorporated on 1912, Grattan & Freemans Develop in 1963, Grattans are still active to this day...Grattan was bought by Next plc for £300 Million in 1986, a deal which saw Next outbid future Grattan owners Otto Versand... Freemans Grattan Holdings Limited...Otto Group....Cannot find anything about 1974....oww wait..
Hermes UK expanded its services to become a major parcel delivery company in 2020, Advent International, purchased a 75% stake, with the remaining 25% owned by the "Otto Group" is this the 1974 connection...
"Evri" formerly known as Hermes UK rebranded in March 2022,
Hermes the courier company had a very poor reputation in the UK and went through a rebrand with a name change and new identity, It is now called "Evri"
I suspect the reason for the rebrand was an attempt to shake off this poor reputation marred by allegations,Still got a dodgy reputation, so that not worked as it ?

Previous company Names...
Hermes Parcelnet Limited, 24 Mar 2009 - 29 Apr 2009 (But says on Evri 1988)

Parcelnet Limited
Company number 06851446
Incorporated on 18 March 2009 -Till Now

Evri Limited, 1 Sep 2023 - 15 May 2024,
Gweco 123 Limited, 26 Jul 2023 - 11 Sep 2023,

Evri Limited,Incorporated on 22 December 1999,

Parcel2Go Previous Names,
F.A.M. Logistics Limited, 17 Dec 1999 - 30 May 2006,
F.A.M. Publishing Limited, 13 Mar 1991 - 17 Dec 1999, Incorporated on 13th March, 1991

The rebranding of Hermes to Evri was a separate event and did not involve Parcel2Go,
Parcel2Go acts as a broker, offering customers access to Evri's services, among others, Parcel2Go does "not own or operate Evri"
Think they are trying to right themselfs into history...and the timeline on Evri is "ALL" wrong..Parcelnet rebranded as Hermes Parcelnet Ltd.. There was no Parcelnet in 1988...And No Hermes Uk on Company House website..

and now with the merging of Evri & DHL.
God Help Us,

Here Endeth The Lesson...

Terrible damaged my parcels every delivery they should be shut down

i was at home when the parcel was supposed to be put through my letterbox not the first time with hermes for me this has happened

I was expecting my Debehams delivery yesterday from Evri. It was delivered to the wrong address. That is not me in the photo and that is not my address and I have no idea where it was delivered. Been trying to contact Evri but no luck so far. Absolute joke. Very unhappy customer.

Hermes employ liars who claim they have been to deliver ,then have to amit they didnt turn up .
avoid using this company and Evri same pile dung , allways late or lost.

Ordered from Amazon, shocked to find Hermes delivering, but they excelled again, parcel was supposed to be delivered on Saturday 28th June, no delivery checked today, yep they did it again, lost the parcel, must be part of their training to see how many parcel they can lose or deliver to wrong address!!! So far this year, they are 1 for 4 delivering

Mickey Mouse and Donald Duck on a bike could do better then this lot

Order a item off Amazon and didn't know Hermes would be delivering it. The item wasn't delivered yet when I checked the tracking it says it was delivered noone has knocked on my door nor has a card been posted to say it's with a neighbour absolute disgrace of a company

Ordered an item from a great company, didn't realise Hermes "deliver" for RSVLT once the item arrives in the U.K.

Tracking said item delivered. Got home from work. Predictable plot twist:

Not delivered to my building!

Communicated with RSVLT. Map location correct. Photo taken by driver. Don't recognise the lobby. What a shocker.

If you buy online, beware Hermes. The Worst.

Second plot twist.
Package in my lobby this morning. Driver must have gone back to the wrong place and collected it. Well done. But business shouldn't be like that. Get it right first time.

Advice for hermes:
Tell your drivers to Use The Postcode.

Worst delivery company. Completely incompetent. Bigger companies need to find a better alternative. Never received my items.

The only three times I’ve had a delivery late or not delivered at all has been with this carrier, I will never buy from a supplier again who uses Hermes even if it costs me more.

Terrible unreliable service as always with Hermes. Ordered through Amazon, waited for days, then got a message from Hermes via Tracking Number, stating that my parcel had now been delivered.

No sign of the parcel, and I checked my date & time stamped CCTV cameras, and nobody had called or delivered.

Why oh why do companies use this terrible service.

So frustrating.

Ordered large item from Amazon to be delivered on Saturday, stayed home all day, they failed to deliver both Sat & Sun, attempted delivery mid-day Monday when I'm in work.
Called their automated phone line, redelivery attempt number four has now failed - Wednesday evening.
Seriously incompetent Mickey Mouse operation , we should be allowed to choose who delivers our on-line purchases - Hermes would be bankrupt in weeks.

On 3 Seperate occasions this week I’ve been lied to, “attempted delivery” then I receive information parcel on hold!
I’ve had problems with Evri prior! Mickey Mouse company!

I want to give 0 star if possible. I have been waiting for the whole day for a package, so I have booked the location where the Hermes should put my package. I left the building door open for the Courier to come in to put the package where I booked. At the end he gone and I received the email Unfortunately, it could not be delivered!!!!

waiting for delivery on Saturday, apparently my package has been sitting on the moon because they ran out of storage and the delivery driver couldn’t bloody figure out how to get it back now he’s told me wait a week cuz the geezer needs to fuel up the Hermes space rocket to retrieve my package

This people are the same company as EVRI, they horrendous, not email address to contact, not phone and chat room doesn't exist like Evri chat box just a digital machine keep repeating the same thing over and over, is not body there to help, I have send two bran new pair of men leather shoes through Evri, on the 10 of may 2025, they customer still waiting and not one resolve the problem , I though they were good, I lost the money value of the shoes, and postage and not one helps never again I'm using this company going back to Post office.

I ordered something envelope-sized to my flat. Shortly after Hermes arrived, I came down to collect it and my letter box had been busted open, as had the letterbox above. The only thing I can think of is Hermes posted it in the wrong box, snuck into the building, busted the other letterbox open and then busted mine open to put the package into mine from the inside. Maybe they thought 2 broken letter boxes would be less suspicious?

Another time, I ordered a parcel and Hermes came to deliver it. They came to the carpark and updated me saying it was delivered. They attached a photo of the parcel next to a bush. I went on an hour-long search round every bush but found no parcel. Next day, they "delivered" it again, but this time the photo was of the parcel inside the Hermes van. After a wild goose chase, on the third day I stayed home from work. Hermes turned up again, and I ran out to the carpark asking if they had my package. They looked and found it in their van. They said they couldn't find the flat number on the parcel address. It was written clear as day on the front of the parcel, where the address always goes. Even if they couldn't find my address, that doesn't excuse telling me it was delivered already, twice.

DO NOT USE HERMES

Worst delivery company there is payed and ordered for next day delivery it's been over 9 days with no update as to where my parcel is I wouldn't have ordered anything if I knew it was been handled by hermes but lesson learned avoid hermes at all cost.

I received a response on here for my previous review I had posted. I was advised to call the same number as before, advised to leave a message and the team would get back to me. I dialled number, put in parcel code then automated message said we will look into this. Then another beep, please rate this call between 1-5 so I pressed 1 as no option for zero. So again the advice was a dead end. Same old story. Although this time Becky signed her name in response to my earlier review. More time wasted.
Update - parcel out for delivery Saturday 17th to Parcel Shop. Didn’t arrive
Next update- Sunday 18th WE GOT IT
something dodgy going on.