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Company details
Written by the company
Seit über 95 Jahren, in der 3. Generation, zählt Möbel- und Küchen Staude zum renommiertesten inhabergeführten Unternehmen in ganz Norddeutschland. Die Kernkompetenz des Unternehmens liegt auf der individuellen Fachberatung und dem Verkauf von Artikel, rund um die Küche und dem Wohnbereich. Mit dem Launch von Mykitchens wird das Haushaltsgeräte-Sortiment online zugänglich gemacht. Die Transparenz, der Service und die Qualität, darauf legen wir als Fachhändler besonders einen großen Wert. All unsere Hersteller fertigen Ihre Produkte in Europa. „Made in Germany“ wird bei uns ganz großgeschrieben. Die ausgewählten Premium-Geräte sollen durch die hohe Qualität unseren Kunden, über Jahre, große Freude am Kochen bereiten. „Die Besten im Norden“ genau diesen Leitsatz, den wir seit nunmehr als 10 Jahren verfolgen, möchten wir auch im Internet verkörpern. Durch eine individuelle und umfassende Beratung, die persönlich auf jeden einzelnen Kunden abgestimmt ist, heben wir uns vom Markt ab.
Contact info
Meelbaumstrasse 5, 30165, Hannover, Germany
- 0511 165 88 40
- service@mykitchens.de
- www.mykitchens.de
Replied to 70% of negative reviews
Typically replies within 1 month
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Reply from Mykitchens
Surprisingly Helfpful
Actually better than most humans. The AI helper is effective. On par with service I´ve had from USA and German customer service. Miles ahead of anything I´ve received when routed to India or the Phillipines. I like how i can freely ask what i want without considering human limitations. The information seemed accurate and interesting. It made me feel more confident in my buying decisions.

Reply from Mykitchens
Excellent Service from price through to…
Excellent Service from price through to delivery.

Reply from Mykitchens
Order never received
I ordered a Quooker system online which according to the website was supposed to be delivered within 3-5 days. I waited for 4 weeks and never received the item so I had to cancel the order and look for it in another store. The only reason I rate 2 stars instead of 1 is that the refund happened quite fast.

Reply from Mykitchens
very good experience
Good products
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