Rewards 4 Racing
I used their site which was advertised on Rewards 4 Racing.
I purchased a travel policy which was advertised on R4R via a company listed on their site.
They then subsequently refused to reward the points they advertised on Rewards 4 Racing, alleging they never offered this benefit, eveng though I have evidence.
Shame on you.
Reply from Mymoneycomparison.com
Hi Pat,
Thank you for taking the time to leave a review. We'd like to respond clearly, as we believe the concerns raised are directed at the wrong party.
To be completely transparent, MyMoneyComparison has no affiliation, partnership, or commercial relationship with Rewards4Racing. We are an independent insurance comparison service whose sole purpose is to help customers find competitive insurance cover from a panel of providers. We do not sell policies directly, and we do not operate, administer, or participate in any reward, cashback, points, or voucher scheme, either on our own or through third parties.
From what you've described, it appears you visited a separate website that was advertising Rewards4Racing points and clicked a link from that site through to ours. That link was placed without our knowledge or authorisation. Any expectation of a reward in that situation would be a matter between you and the website that advertised it, as the arrangement was made entirely outside of our business.
Since becoming aware of this, we have contacted the website in question and formally requested the removal of all unauthorised links directing traffic to our platform, in order to prevent any further confusion for customers like yourself.
If you believe points should have been issued, this would need to be raised directly with Rewards4Racing, who independently manage and administer their own scheme. You can contact them via their support portal here:
https://help.rewards4racing.com/hc/en-gb/requests/new
We do feel this review is unfair.
We have also asked if you have the proof. This website would provide a reward if travel insurance were purchased. Please send this over to cs@mymoneycomparison.com, and our team will follow this up with the third party's website to see what could be done. No evidence or information has been received to date.
MyMoneyComparison proudly serves tens of thousands of customers, helping them secure more affordable insurance cover every year. To be publicly criticised for the actions of an unrelated third-party website, and for a reward scheme we have no involvement in whatsoever, does not reflect the service we provide or the standards we hold ourselves to.
That said, we genuinely understand the frustration of feeling let down when an expected reward doesn't materialise, and we'd encourage you to take this up with the parties actually responsible. If it would help, we're happy to point you in the right direction.
Kind regards,
The MyMoneyComparison Team
