This is the second day I have tried to get support from My Phone "SUPPORT." I have left messages due to "ALLEGED" high call volume!!! This is unacceptable customer service!!! Evidently you have a staf... See more
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See what reviewers are saying
Great having such knowledgeable and patient technician as Paul last night and Sam this evening. They exactly how to remedy my problem which was created by Google Chrome and Google Cloud, whic affecte... See more
I have used this service for years and was very happy. However, I have tried to reach them multiple times in the last few months and have had to leave messages that were never returned. I finally em... See more
Sam was a great representative of MPS. I had to leave my home and laptop due to a fire alarm yet Sam called me several times when it was my turn for an appointment to ask if I wanted to continue for a... See more
Company details
Information provided by various external sources
My Phone Support is a premium tech support service staffed by friendly experts available 24 hours a day. Let us fix your tech support problems.
Contact info
210 West 29th Street, 7th Floor, 10001, New York
- 1-877-327-8721
- support@consumersoft.com
- www.myphonesupport.com
3.1
Average
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent and efficient service by a…
Excellent and efficient service by a pleasant technician.
November 22, 2020
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They were easy to get ahold of and…
They were easy to get ahold of and worked until all was finished.
November 21, 2020
Very good service with polite staff
Very good service with polite staff. I recommend it!
November 20, 2020
Unprompted review
As always excellent support from Phone…
As always excellent support from Phone Support. Techinician very pleasant to talk with. Their help is greatly appreciated.
November 19, 2020
was very patient with me and solved my…
was very patient with me and solved my problem, excellent..
November 19, 2020
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windows download
fortune was my tech.i could not download a new windows 10 up date.fortune was abel to do it.he kept me notified of the progress as it was a long download.he even called me the next morning as it was still downloading when he finished his shift yesterday.every thing went smooth.THANK YOU FORTUNE & MY PHONE SUPPORT. ED
November 19, 2020
They really helped me a lot
They really helped me a lot, super well and with a lot of patience
November 18, 2020
Unprompted review
Happy customer
Sam, my support tech, was very knowledgeable and helpful in solving the computer problem I was having, in a timely manner. He was thorough in that explained the process and the steps he was taking. I am overall pleased and highly recommend this service.
November 17, 2020
They are always polite and helpful
They are always polite and helpful. Yesterday, I had just started talking with them about an issue I was having when the doorbell rang. They said that's OK and that they would call back. They did, and even though it was later than they said, they didn't forget, and were all apologies for not calling as early as they said they would. They ALWAYS get the job done!
November 13, 2020
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A job well done.
As I wrote before, the technician was helping for almost a full hour before the e-mail situation was resolved. A double thumbs up for his efforts!
November 11, 2020
Vince serviced my computer
Vince serviced my computer, was very professional and taught me haw to do a few things.
November 5, 2020
Both rep were professional and helpful
November 3, 2020
Sam was a great representative of MPS
Sam was a great representative of MPS. I had to leave my home and laptop due to a fire alarm yet Sam called me several times when it was my turn for an appointment to ask if I wanted to continue for a tune up. (He did the right thing. He didn't ignore my place in line.) Then when I was offline due to a internet issue during the tune up, he waited patiently during 30 minutes until I got back online. His dedication and patience and MPS' good standard of employees are highly commendable.
October 27, 2020
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my camera was not working for zoom…
my camera was not working for zoom conferences and other presentations using facebook. Lyle imediately helped us to correct the problem. Five Stars!
October 25, 2020
excellent help
October 23, 2020
Prompt attention to my needs.
October 19, 2020
Always Supportive
As always, I’m so pleased w/ MY Phone Support. They are always helpful & don’t make me feel bad about calling about “stupid stuff “😂. Thank you!
October 19, 2020
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These guys provide a great service
These guys provide a great service, they always get the job done.
October 17, 2020
Did a great job of searching the…
Did a great job of searching the problem but it is still giving me the same notification of No Internet Service then a couple of seconds later saying I'm back on line. Went through the same with the provider Xfinity.
October 17, 2020
Always professional
Always professional. Always trustworthy. Always take care of my issue. Thank you My Phone Support!
October 15, 2020
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