My Phone Support Reviews 

1,191
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

This is the second day I have tried to get support from My Phone "SUPPORT." I have left messages due to "ALLEGED" high call volume!!! This is unacceptable customer service!!! Evidently you have a staf... See more

Rated 5 out of 5 stars

Great having such knowledgeable and patient technician as Paul last night and Sam this evening. They exactly how to remedy my problem which was created by Google Chrome and Google Cloud, whic affecte... See more

Rated 1 out of 5 stars

I have used this service for years and was very happy. However, I have tried to reach them multiple times in the last few months and have had to leave messages that were never returned. I finally em... See more

Rated 5 out of 5 stars

Sam was a great representative of MPS. I had to leave my home and laptop due to a fire alarm yet Sam called me several times when it was my turn for an appointment to ask if I wanted to continue for a... See more

Company details

  1. Computer Repair Service
  2. Computer Accessories Store

Information provided by various external sources

My Phone Support is a premium tech support service staffed by friendly experts available 24 hours a day. Let us fix your tech support problems.


Contact info

3.1

Average

TrustScore 3 out of 5

1K reviews

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3.1

All reviews

(1,191)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

I give the experience 5 STARS because…

I give the experience 5 STARS because of Vincent.He was extremely helpful, patient and professional. He helped us through two difficult issues and remained cool and patient. You have an excellent employee in Vincent. Take good care of him.

August 21, 2020
Unprompted review
Rated 5 out of 5 stars

Sam answered my ticket on a timely…

Sam answered my ticket on a timely basis. He was very polite an efficient. When finished he called me back to tell me his findings and what he had taken care of. I am extremely satisfied. I am a long time client of My Phone Support. Thank you all.

Rachel Anderson

August 20, 2020
Unprompted review
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Rated 5 out of 5 stars

Michael patiently and thoroughly…

Michael patiently and thoroughly addressed different issues. My primary request was for guidance concerning a new computer I am considering. It was most helpful to learn what Michael thought about it.

August 11, 2020
Unprompted review
Rated 5 out of 5 stars

Vince was very helpful

Vince was very helpful, informative and thorough. In my experience over the past 3 years, My Phone Support has done an excellent job for me.
Thank you

August 1, 2020
Unprompted review
Rated 5 out of 5 stars

Rating....

Every time I need help with anything that is going on with my computer and I call for Tech. Support, I am always pleased with the job they do for me.
Everyone is very friendly, supportive, and easy to talk to. They are very
knowledgeable and know just how to help me. Thanks to everyone!

July 31, 2020
Unprompted review
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Rated 5 out of 5 stars

Myphone suppoort is a very good…

Myphone suppoort is a very good computer repairt shop while at the same time it is a computer store. This means that in case there are some hardware components that have to be replaced during the repair then they can esily be acquired from the store.

July 27, 2020
Unprompted review
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