My mum bought me a KEY TO MY LUCK STRAP and XOXO APPLE WATCH COVER for a birthday gift. The combo has truly elevated my style and I wear my watch much more regularly. When the strap arrive... See more
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Company details
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Three friends. One vision. To craft Smart Watch Straps that are timeless and elegant in design and wear to any occasion (not only for sports). Pieces that make you feel confident, proud, and beautiful. In 2018, we realized that the Straps that the well known brands offer are boring and only meant for working out. Today, My Pretty Strap has evolved into a globally recognized brand serving hundreds of thousands of customers worldwide. With Straps that stand for outstanding design. And not only straps but accessories for your smartwatch that we have carefully selected.
Contact info
1401 BRICKELL AVE STE 330, 33131, MIAMI, United States
- support@myprettystrap.com
- www.myprettystrap.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 20% of negative reviews
Typically replies within 1 week
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Quality and Style
I ordered 4 bands and 2 covers from My Pretty Strap with their buy 2 get 2 free. From ordering to delivering took less than 2 weeks as promised, and I was kept advised on delivery. Each piece was packaged exceptionally well and I was delighted with how every band looked. You could feel the construction quality in each. Really appreciate the ease of the clasp mechanism. Luckily, I did not need to adjust the band length, so I can not comment on how that works. I have worn them out and even doing yard work without any issues.
I am very pleased with the product quality and have received multiple compliments on each band. In fact, have recommended My Pretty Strap to friends, family, and anyone interested.
I’ve been looking for some classy…
I’ve been looking for some classy straps for my Apple Watch! Pretty Straps are exactly what I want to dress up my watch. They match the rest of my jewelry choices and I feel like a million bucks when I wear them! I will be buying more of them! Thank you Pretty Straps!!!!
AMAZING COMPANY FABULOUS CUSTOMER CARE
I have to tell everyone about this, I’m so impressed and happy.
I recently bought three straps in the buy two get one free deal. I chose my three. I had bought one two years previously. They are superb quality.
I chose my three, one similar to what I have but in gold, my watch is rose gold and two the same, one in rose gold and one in ice white. They are so incredibly pretty.
They arrived and my husband told me the two the same didn’t have a clasp so I’d have to remove it by taking it off the watch face itself. This was incorrect, of course they have clasps!!
Long story shorter, was going to send a strap back. Lots of emails back and forth between the delectable Maddie and myself. I eventually made the decision not to return the ice white strap. The cost to send to the States is silly money from the U K.
Maddie was so kind she’s given me codes to get watch faces to match my chosen straps. All that messing about with questions and emails and then I change my mind and they still reward me. THANK YOU MADDIE
Excellent
I love it! I chose the Slim Honeycomb Apple watch strap because I love the 2 tone look. It can be dressy or casual. The tool & instructions included to remove links was extremely helpful! Happy birthday to ME!!
Finally!!!
I've been looking for some new watch bands for my apple watch that looked nice, stylish, and not cheap. I bought two pretty straps; the Mermaid Stainless Steel, and the Dual Glaze Apple Watch Strap (silver/gold). I LOVE them both. Such a pleasant surprise. Pretty packaging, easy to adjust sizing (you even supply a QR code for directions), and they look great.
If I could give a zero I certainly…
If I could give a zero I certainly would! I have been fighting with this company since Dec 26th! All I wanted to do was make a return. This was a gift for my daughter and it was way too big on her wrist. I have numerous emails just trying to get an address to send it back, which by the way they do not provide a return label! I finally went through my bank and disputed but for some crazy reason they reversed it. Here I am again just trying to return this junk and they still are giving me the runaround, claiming my dispute is still open! I even sent them the letter from my bank and they still tell me I cannot return it because it is still open on their end! It’s physically not possible according to my bank. Please buyer beware, do not purchase from this company! I don’t know how they are still in business.
Beautiful watch band
Beautiful watch band. I had a problem with the size of it and their customer service (Maddie) was exceptional at getting back to me. She rocks!
Order Inquiry
I inquired about an order I placed and worked with Maddie, she was great and offered a solution that works for me due to an error I made as I placed an order with the wrong item and didn't realize until after it shipped. I appreciated the response time frame as well!
Great company and product!
I love my pretty straps
I love my pretty straps! I have several of the stainless straps in gold and rose gold and they are durable and stylish! The mesh band with the magnetic closure is my new go to as the size is truly customizable. It is not difficult to resize any of the other straps either, you can use the extra links or remove some of the band easily.
I absolutely love my straps
I absolutely love my straps. I was on vacation when they arrived so when I got home there they were. I put one on right away and it looks beautiful! I will be ordering more!!!
Valid Commissions Denied – Affiliates, Be Careful
I’m speaking up to warn the affiliate community about my experience working with a brand that lacks transparency.
I generated real revenue using my own time, advertising budget, and effort. The orders were tracked, and the commissions were marked as valid in the system. However, when I requested payment, the brand cited a vague “policy” reason to refuse payout.
These commissions didn’t appear out of nowhere.
They came from my ad spend.
My campaign optimization.
My content and conversion efforts.
Yet with one unclear policy explanation, they felt entitled to deny the affiliate’s rightful earnings.
This approach is unfair and lacks transparency.
Affiliate marketing should be built on clarity and mutual respect. If terms are not clearly explained from the beginning but later used as a reason to withhold payment after revenue has already been generated, that creates serious risk for affiliates.
I am truly happy with my purchase and…
I am truly happy with my purchase and customer service experience. I thought something was wrong with one of them and they were very kind to walk me through the steps to get to my shiny rose gold Straps
These watch bands are stunning!! …
These watch bands are absolutely gorgeous!! I can’t wait to wear them all!! I highly recommend, very high quality, the are packaged very well! Love love love!! Can’t wait to buy more!!! 🩷🌸🩷🌸🩷🌸🩷
Lovely band and when it didn’t fit they…
Lovely band and when it didn’t fit they reached out to me and sent instructions which was so easy ❤️
Here’s a polished and enthusiastic…
Here’s a polished and enthusiastic review you can use:
⭐⭐⭐⭐⭐
Pretty Strap was absolutely incredible ordered the Pave -Celine ! From start to finish, the experience exceeded my expectations. The quality, attention to detail, and overall presentation were outstanding. You can truly tell that care and pride go into every aspect. I was beyond impressed and will definitely be returning. Highly recommend to anyone looking for something exceptional!
What impressed me even more was their honesty and integrity.sent a video “ On How To “ They didn’t charge me for a product to adjust the band I didn’t need and promptly reimbursed me without any hassle. That level of transparency and customer care truly sets them apart.
I’m beyond impressed and will definitely be returning. Highly recommend to anyone looking for exceptional service and quality!
Sincerely ,
Deborah Rutledge
A representative got back to me quickly…
A representative got back to me quickly to resolve my issue. Her name was Maddie. She was nice and personable. Hope to be doing business with you again in the near future.
Really happy with my 5 watch straps and…
Really happy with my 5 watch straps and 3 covers which I recently purchased. The products are excellent, delivery was smooth, and customer service was very good. Would definitely buy again.
The quality of your product is truly…
The quality of your product is truly amazing. I chose it as a gift to surprise my wife, and she absolutely loved it.
Thank you for your attention — I definitely recommend you.
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