Myprotein Reviews 142

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Lovely selection of taste and dietary preference. Their Whey protein powder with Brownie flavour is delicious! We've also tried both pea protein and soy protein powder (neutral). The pea protein is q... See more

Rated 5 out of 5 stars

This is very good website I really recommend people buying from here because it’s very safe and budget friendly for high quality proteins, vitamins, shakers, clothes. VERY GOOD🥳🎉 my order went perfe... See more

Company replied

Rated 5 out of 5 stars

I have ordered from Myprotein several times and have always had a very positive experience. The website is reliable, the ordering process is easy, and delivery is fast. I’m also very satisfied wi... See more

Company replied

Rated 1 out of 5 stars

This is a follow-up review on the one I wrote previously. Even though Myprotein acts like they are going to help you by asking for your details, they don't. I have given the extra information, how th... See more

Company replied

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4.1

Great

TrustScore 4 out of 5

142 reviews

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Rated 5 out of 5 stars

Reliable service and great products

I have ordered from Myprotein several times and have always had a very positive experience. The website is reliable, the ordering process is easy, and delivery is fast.

I’m also very satisfied with the quality of the products. Everything I’ve tried so far has been good and exactly as described.

Overall, a very trustworthy webshop with great service. I will definitely keep ordering from Myprotein.

March 5, 2026
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Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

Rated 4 out of 5 stars
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Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

Rated 5 out of 5 stars

Happy 😊

Smooth order and excellent products.

March 2, 2026
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Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

Rated 1 out of 5 stars

I never received my order

February 10, 2026
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Reply from Myprotein

Hello,

Thank you for leaving your review.

I am sorry to hear of this matter, looking at your account I can see the Customer Service Team has resolved this matter.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Thanks,

Sam

Rated 5 out of 5 stars

Great products

Fast, easy to order and great products. What more is there to want.

February 21, 2026
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Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Top products

February 19, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Good quality

Good service

February 18, 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

myprotein is the best protein whey that…

myprotein is the best protein whey that you can find. Price/protein wise and the taste is amazing!

February 19, 2026
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Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 1 out of 5 stars

They closed my account with 100€ crédit…

They closed my account with 100€ crédit because i have multiple accounts

February 18, 2026
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Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 1 out of 5 stars

They are coaporating with some scam…

They are coaporating with some scam sites.

February 12, 2026
Unprompted review
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Reply from Myprotein

Hi,

Thank you for taking the time to leave a review.

We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?

We look forward to getting this resolved.

Kind Regards,

Sam

Rated 1 out of 5 stars

Use credit problems

never managed to figure out how to use my referral credit at checkout. There was no “Use Credit” button or clear instructions, and I couldn’t apply the €20 I had. The process is confusing and not user-friendly at all.

February 11, 2026
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Reply from Myprotein

Hello,

I am sorry to hear of this issue.

I do want to assist and get this issue resolved and I am confident I can.

Please can you sign into your account to view the message I have just sent you.

I will be able to get this sorted.

Kind regards,

Sam

Rated 1 out of 5 stars

NEVER AGAIN

NEVER AGAIN - WORST SERVICE EVER!
the parcel never arrived to my home . Then it was stored in another warehouse and the MyProtein customer servicw replied that it is my responsibility to contac the warwhouse and pick it up there...
Horrible customer service! Never again!

March 6, 2024
Unprompted review
Myprotein logo

Reply from Myprotein

Hi,

Thank you for taking the time to leave a review.

We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?

We look forward to getting this resolved.

Kind Regards,

Sam

Rated 1 out of 5 stars

They have the worst customer service ever

I ordered over a month ago (already a customer for some time), and for the first time my parcel never arrived even though it said it had been delivered. When I reported the problem to customer service, they said they were looking into the matter with the carrier. After several reminders, they came up with the explanation that the parcel had been delivered to the wrong address and that they were going to send a new package. Guess what, the new package never arrived. In short, if you receive your parcel (as I usually do with them), it's fine, but if something goes wrong, consider that you've lost your money.

September 4, 2023
Unprompted review
Myprotein logo

Reply from Myprotein

Hi,

Thank you for taking the time to leave a review.

We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?

We look forward to getting this resolved.

Kind Regards,

Sam

Rated 1 out of 5 stars

myprotein does not offer solutions

This is a follow-up review on the one I wrote previously. Even though Myprotein acts like they are going to help you by asking for your details, they don't. I have given the extra information, how they asked, but they have never contacted me again.
Therefore; it may look like they are offering solutions when you see the reviews here, but they don't.

August 31, 2023
Unprompted review
Myprotein logo

Reply from Myprotein

Hi,

Thank you for taking the time to leave a review.

We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?

We look forward to getting this resolved.

Kind Regards,

Sam

Rated 5 out of 5 stars

YUM! The perfect protein :)

Myprotein has become my new favourite! The isolate mixes well and also tastes great on its own. I do prefer the natural flavors (they aren't as overpowering/intense and, thus, blend better when mixed) and find that the strawberry and vanilla are particularly good and mix well with oats, smoothies, and cereal. The shipping is fast and reliable, making it easy to try out new flavours and products. No complaints here, though I'm hoping they bring out some new natural flavours!

May 14, 2021
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Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

Good value

Good value for money, mixes well

April 1, 2021
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue


Rated 5 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue


Rated 5 out of 5 stars

Excellent!!

Very good products!

March 31, 2021
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue


Rated 5 out of 5 stars

Excellent products.

Excellent products. Delivered on time.
Trustworthy.

March 31, 2021
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue


Rated 5 out of 5 stars

This is the best website ever

This is the best website ever, i love ypur products. Only tip is that why does the uk have way more and cooler clothes then in belgium? I really like the clothing from the uk site but there isen't much on the belgium site. But still amazing products and awesome quality!!!

March 25, 2021
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

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