Awful returns experience. I sent a return on 11/6/26, had an email to say they had received the return on 15/6/26 however upon writing this on 9/7/26 I still haven’t received a refund. I have se... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Customer service works great. Easy ordering and quick delivery. 5 stars for that. But cannot say the same about the product. The protein powder when shaking with water foaming like hell. When finish... See more
Company replied
Have ordered a protein powder. For some reason the discount code was not working so i assumed there is no discount. I have ordered and paid for the product. Just out of curiosity i have checked... See more
Company replied
I purchased two pairs of womens leggings and two gym tops. The leggings were see through and really poor material. The gym tops were VERY small. I ordered a M and am usually a S, and they were still t... See more
Company replied
2.2
Poor
33 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Myprotein
Hi Andis,
Cheers for leaving your 5 star review!
This is what I love to hear regarding your buying experience.
Have a good day,
Feedback team
Reply from Myprotein
Hello,
Thank you for the review.
I am sorry to hear of this matter and I do want to get this looked into.
Please can contact us via your account or Live Chat, and provide more information on the issue you have?
Kind regards,
Feedback Team
Lack of sales
October 2, 2020
Unprompted review
Reply from Myprotein
Hi Andrejs,
Cheers for leaving your review!
We are always adding new offers and promotions to site, please keep an eye out.
Have a good day,
Feedback team
Everything was fine
Everything was fine, just the gloves were a size too big
Update: In reply to the manufacturer's comment below: you have size guide for hip/bust/waist measurements only.
July 14, 2020
Unprompted review
Reply from Myprotein
Thank you for taking the time to leave your review!
I am sorry to hear of this, we do provide a sizing guide on site as well.
Have a great day,
Matt
I have purchased Myprotein clothing…
I have purchased Myprotein clothing more than once. The quality is great and sizing is right. I don't have anything bad to say about them. And the pricing for clothes is really reasonable and pretty low comparing to other online gym clothing stores.
I had only one bad experience, but I don't think that was their fault, I just received a bad item. I ordered leggings and there were some threads out. I contacted the customer service team about that and they replied so fast and offered two solutions - full refund or the same new leggings. I was really happy about the customer service, because usually in different stores the customer service is pretty slow on responding to messages.
I'm giving 5 stars. Even with my one bad experience.
Try their clothing. I recommend it. :))
September 17, 2019
Unprompted review
Reply from Myprotein
Thank you for the review Madara!
I am so pleased to hear this, it is what we strive to provide. We are here to resolve any issues you have.
Cheers,
Matt
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.