Myprotein Reviews 

368
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Loyal customers frequently praise the exceptional quality of the sportswear and protein products, describing them as stylish, comfortable, and very tasty. Consumers are also extremely happy with the remarkably fast delivery service, smooth online ordering process, and frequent discounts that make daily shopping enjoyable. However, some people mentioned that shipping to certain international locations can take too long and lead to frustrating logistical delays. A few other people also felt that product prices are a little high and the official website is sometimes difficult to navigate.

What people talk about most

Product

Customers report widespread satisfaction and appreciation regarding product quality, highlighting top-tier... See more

Quality

Reviewers highlight positive aspects of quality, expressing strong satisfaction with the materials and... See more

Price

Reviewers mention ambiguous feedback about price, with mixed opinions across the board. Some consumers feel... See more

Order

Clients share ambiguous opinions on order experiences, revealing a split in customer feedback. Some consumers... See more

Delivery service

People report positive experiences with delivery service, highlighting fast shipping times and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Everything is great, and the clothing quality is very good, but the sizes and color variations are often unavailable.

Company replied

Rated 5 out of 5 stars

I bought 2 sport-bra. First I was doubtfull, but after product arrived I was very positively surprised with the material and that the product fits very well without trying it before. I recommend this... See more

Rated 5 out of 5 stars

I love shopping at MyProtein. Their products are top tier and the proteins are always tasty and rich in flavor. The quality of all MP products is very high. I also love MP clothing which is also at hi... See more

Company replied


Company details


Contact info

  • Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Northwich, United Kingdom

  • www.myprotein.sk

4.3

Excellent

TrustScore 4.5 out of 5

368 reviews

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Asks customers to review

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4.3

All reviews

(368)

139 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I got a different product

I got a different product. I ordered flag drops-white chocolate but recieved different taste- peanut butter with chocolate

March 25, 2021
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Reply from Myprotein

Jozef, I am sorry to hear of this matter.

I do want to assist and get this resolved. I have just messaged you via your account. Please sign in to view this and get back to me.

Kind regards,
Matt

Rated 5 out of 5 stars

Good products, good custumer service :)

I like the products and I bought several times.
Usually the delivery is on time and the package is perfect.

I also experienced that the customer service is trying the best to satisfy the clients, I really appreciate their involvement in a issue I had for an order.

I also bought several gym clothing. I found the price-quality ratio very valuable and true size clothing.

Thank you to the customer service team for putting the client first - very much appreciated.

March 25, 2021
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Reply from Myprotein

Thank you for the review, Maria.

I have just messaged you via your account regarding this, please sign in to view this and get back to me. I will be able to get this resolved.

Kind regards,
Matt

Rated 5 out of 5 stars

good quality products for very good…

good quality products for very good price when various in-store discounts are used

March 23, 2021
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Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue


Rated 5 out of 5 stars

Fast delivery

Fast delivery, goods are as expected

March 21, 2021
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Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

Samples

Thanks for samples, will order more :)

March 18, 2021
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Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 2 out of 5 stars

My order was deliver ok but quality…

My order was deliver ok but quality your protein is very low, solubility is bad and the taste is artificial

March 18, 2021
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Reply from Myprotein

Thank you for the review, Viliam.

I am pleased to hear this, we do provide high quality protein at an affordable price. The protein content is listed on site and if you choose a flavoured version this will drop slightly.

Please make sure you are using a shaker with the metal mixing ball to ensure the powder is fully mixed.

Kind regards,
Matt

Rated 5 out of 5 stars

Great

The shipping was fast and product quality just great.

March 10, 2021
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Best eshop

Im obsessed with the clothes. Im owning 7 pairs of leggins and I LOVE them. Best sport eshop ever.

March 5, 2021
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Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

Top products

March 4, 2021
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

Good prices

Good prices, quality, delivery time...

February 17, 2021
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

Good

Very satisfied

February 17, 2021
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

A delicious protein making me feel…

A delicious protein making me feel strong and energised. Sticking to your salted caramel and coffee and walnut flavour. Just delicious! Thank you 🙏🏻

February 12, 2021
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Reply from Myprotein

Hi Katarina,

We are really happy to see read this feedback from you and thank you for this review.

If you will have anything that you will need any help within the future, please do not hesitate to contact our customer service team through your online account and we will help you.

Have a lovely day.

Feedback team

Rated 3 out of 5 stars

The customer service

The web site looks great, the cloths are even more perfect than on the picture and the quality is perfect. Also the price is unbelievable. However, I would recommend to focus more on the costumer service. If the order is late, tell us immediately. If There is any problem with the order or the shipment, tell us, also, immediately. If we contact you regardless the order or something else, write us back as soon as possible, not until two days later. Just communicate with the customer so we know What is going on with order, especially if we have already paid for it. Everthing else is simply perfect but focus more on the customer service. I feel like comunication with the customer is one of the Best and most important thing because you want them to come back.

February 11, 2021
Myprotein logo

Reply from Myprotein

Hi Kristina,

We are really happy to see read this feedback from you and thank you for this review.

If you will have anything that you will need any help within the future, please do not hesitate to contact our customer service team through your online account and we will help you.

Have a lovely day.

Feedback team

Rated 5 out of 5 stars

each time I order something I am always…

each time I order something I am always satisfied with goods as well as delivery

February 4, 2021
Myprotein logo

Reply from Myprotein

Hi Zuzana,

We are really happy to see read this feedback from you and thank you for this review.

If you will have anything that you will need any help within the future, please do not hesitate to contact our customer service team through your online account and we will help you.

Have a lovely day.

Feedback team

Rated 5 out of 5 stars

Excellent quality

February 4, 2021
Myprotein logo

Reply from Myprotein

Hi VeronB,

We are really happy to see read this feedback from you and thank you for this review.

If you will have anything that you will need any help within the future, please do not hesitate to contact our customer service team through your online account and we will help you.

Have a lovely day.

Feedback team

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