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Mysteel Reviews 

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TrustScore 3.5 out of 5

3.5

Garden
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Company details

  1. Garden

Written by the company

MySteel Dutch Products se especializa desde 2019 en productos de jardín de acero innovadores, duraderos y de alta calidad. Diseñamos, desarrollamos y fabricamos internamente soluciones de acero inteligentes, como jardineras elegantes, leñeros, pérgolas y mucho más. Gracias a una automatización máxima, ofrecemos a clientes de 26 países europeos una calidad excelente a precios competitivos. Nuestros productos están disponibles en stock para envío rápido o se fabrican totalmente a medida. Nuestra misión es inspirar a clientes en toda Europa y mejorar sus espacios interiores y exteriores con soluciones inteligentes y sostenibles.

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3.5

Average

TrustScore 3.5 out of 5

2 reviews

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3.5

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(2)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Customer service disaster

Last month I bought two large planters, one 4 meters long and the other 1 meter. When I received the order, one of the wall panels was missing. That same day I reported the issue to customer service, which operates through an AI answering system that doesn’t solve anything. I had to send more than 50 emails and wait a month without receiving any response from the company.

Out of desperation, I ended up buying this small planter to complete the order I had received incorrectly. A disaster that cost me an additional 90 euros. Only after I made this second purchase did the company contact me and send the missing panel.

I have spent 90 euros due to the company’s incompetence, and now I have 4 panels that I don’t need at all. Very disappointed.

April 23, 2026
Unprompted review
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