Nandos Reviews 

Every time I go there - I cannot build or claim points.
The reward system is unable to be accessed. Cannot add rewards barcode to my Apple wallet whether I’m in Nando’s or at home.
This has been going on since 2024 that’s why I’ve only visited 5x.
It’s a major deterrent when you’re paying £30 for lunch

I went to the Camberwell branch, BIG MISTAKE, HUGE. This branch must have the WORST food out of all the Nando's branches I have visited. I should have taken my sister's advice and skipped going but I was on my way from work and hungry. When I got home, order was wrong, Called the manager 'NEY' extremely rude and asked me to come back the following day to collect the same order when it would cost me the same amount in transport that I paid, when I said this was 'crazy, he said I was being rude and in not so many words told me to 'suck it up; Its unfortunate that Nando's is being represented by people who lack customer service when the fault was by the restaurant. This Nando's has a terrible reputation from people I shared my story too, STAY AWAY, chicken dry, chips over cooked. Better off going to a chicken shop like Morley for the price you pay at Nando's, not worth it anymore!

Kasey on the till was great, she knew her stuff and was very helpful, The manager on duty not so much, she needs to learn better customer interaction

Services was very poor and staff was shouting across the room asking for order, wrong order came and had low availability in products. The food came out luke warm after siting in the pass while staff were speaking with eachother and the chicken was over cooked and very dry and tough. I ended up ordering online as well as me and my partner sat for over 10 mins waiting on someone and further our lunch came out with no cutlery to which I asked for and got told to get it myself.

i visited leeds trinity nandos and the only good thing abt our visit is that the food came fast. it felt like we was at a function, loud music, laughing, hootering and hollering. staff was lined up at the pass i felt like i was going to get charged at. was not a nice experience whatsoever. they was conversing loudly from across the room it felt they was all in there friend groups and not a professional environment. will not be returning.

The worker called jay was really nice and fun

Very bland overpriced food, poor customer service

Disgusted and Shocked at Nandos decision to withdraw from the BETTER CHICKEN COMMITMENTMENT (BCC) You are willing to sacrifice the health and treatment of chickens and are prepared to serve your customers sub standard chicken meat so you can make more profit and because you couldn't hit your targets. Now you will only be serving chicken that has never been allowed to see daylight or walk around. YOU ALONG WITH KFC ARE CRUEL AND A DISGRACE

Nando’s st Enoch square Glasgow 16th February

Went for lunch for my daughter birthday I’m not a fan of Nando’s but in we went
I don’t agree with ordering from an “ app” and paying BEFORE the food is brought out
however
I ordered Mac and cheese and chips
daughter ordered wraps
Grandson ordered chips and peas
Well I’ve never seen a plate of peas with what looked like a mass of green insects on top they were disgusting I believe they were
SUPPOSED to be minted peas ! Needless to say they were not eaten!
My Mac and cheese was cold the cheese was congealed chips were lukewarm
Finally managed to get a member of staff to come over and asked if could be heated up
Then my daughter takes a bite of her wrap and guess what ?
It’s freezing! Again asked a member of staff to heat it up
The returned dishes were brought back to us supposedly remade ? ??
The Mac and cheese was lukewarm tasteless and bland after two bites I left it
My daughters wrap was also lukewarm and she left most of hers they don’t have the excuse that it was busy because it wasn’t it was quite empty and now I know why! Surely you can get a member of staff to operate a microwave oven properly Because there is NO way that “ food” was cooked from scratch !
I paid £39.25 for cold vile tasteless rubbish
Please avoid this place unless you enjoy wasting your money

Thighs hot - peri chips - charred corn 👍💪

Love that you can just rock up to Nandos and on most occasions get a table without having to book ahead.
Greated warmly and seated at Beckton by Tania. Served quickly and correctly by Alexander who was also friendly. The food was hot and tasty and we were not rushed away. A lovely dining experience thank you all!

We ordered one meal 12/2/26 and due to a payment issue with Apple Pay we have x 3 payments pending in our bank account. I have been waiting for it to be sorted and it is still the same in our account. It is now 19/2/26. The manager assured us it would be about 3 days only.
There were many customers who experienced the same problem that evening.

1st time back in Nandos (Fareham, Hants) for a very long time - the restuarant looks fab post refurb, staff were very friendly and welcoming but the food really let them down.

Wing roulette - skin had the searing but was soggy and chewy. My chicken burger which was meant to be lemon and herb was swimming in relish and had the worlds smallest portion of chicken. Finally, my macho peas were half cold when delivered.

I was so disappointed I didn't say anything to the servers as I didn't want to wait for a re-order / re-heat. Sorry Nandos - like a lot of others post COVID your standards have seriously slipped and I won't be back. Expensive meal for sub par food

Went to Nandos Sittingbourne with family and friends, treated like outcasts and told there was no chicken and we could order pitta breads instead. Why they did not anticipate a busy period and ordered more I don’t know.At the till others were being offered chicken, how?challenged them and chicken thighs magically appeared. Staff member who served us looked disinterested and not very professional dealing with us. Given a table near very smelly toilets. Being a regular here, I know you can do better than this.

Horrible . Very bad

Sheila was perfect great customer service and helpful

Group of 5 teenage boys got groomed for a 5 star review table 20 middlebrook Bolton

Table was made available immediately and environment was warm and welcoming. Will definitely use again

As a regular costumer at Nandos Staines i always had awesome experience with the staff. Specially with Lottie ho engage with smile and eficiency in service.
The enviroment at this brunch is pleasurable and the food is very tasty.
Heads off to the Staines team 👏👏👏👏👏

Ordered fokd tbrough deliceroo app in norwich. Thd order was accepted but csncellex aftef 10 mins because it was out of stock. Very cross