Nanny & Butler Reviews 119

⭐⭐☆☆☆

Very disappointing experience overall.

I have been registered with Nanny & Butler for several months and have applied for numerous positions where I met all the listed requirements. Unfortunately, most of the time I either receive no response at all or have to repeatedly follow up without getting any meaningful feedback.

On several occasions, I was told that clients required additional qualifications or years of experience that were never mentioned in the job advertisement. For example, I was informed that a client wanted 10–15 years of experience for one role and 5+ years plus extensive travel experience for another, despite these requirements not being stated in the original job descriptions. This makes the application process feel misleading and wastes candidates’ time.

I also had interviews that lasted only a few minutes, with little opportunity to properly discuss my background or experience.

Most recently, I was contacted regarding a position that was still being advertised as open. After being asked to register, despite already being registered with the agency, and after multiple attempts to clarify the situation, I was eventually informed that the position was no longer available.

Communication throughout the process has been inconsistent. Some emails are never answered, follow-ups often go ignored, and there appears to be a lack of coordination regarding active vacancies.

To be fair, I did have a positive interaction with one recruiter who was professional, courteous, and conducted a proper interview. However, one positive experience does not outweigh the ongoing issues with communication, transparency, and responsiveness.

I hope the agency improves its candidate communication and ensures that job requirements and vacancy statuses are kept accurate and up to date.

Very professional and kind personal

The interview with Lucy was very good.
I felt very comfortable and we spoke with smiles the whole time. I answered all the questions with complete ease and I was happy to do this interview!
I sincerely hope to work with this company.
Thank you so much Lucy!

The interview with Lucy was productive and candid, and the interaction was very pleasant—unhurried and discreet.

I applied for a job with this company. They were extremely professional and very quick and responding back for follow up interview. During my interview, the hiring manager was on point asking all the questions about my experience. I appreciate the time and questions that were asked getting to know me as a caregiver. I am looking forward to working with a great company.

Recruitment process is quick and highly profesional.

Valentina Arena , was empathetic and understanding unlike most recruiters
I feel her honesty and sincerity

Excellent experience from start to finish. Isabella was incredibly helpful, professional and efficient. She responded to my message straight away, confirmed receipt of my CV and arranged my registration interview without delay.

I felt welcomed, valued and treated with genuine kindness throughout the process. It is clear that Nannies & Butlers takes great care in supporting both families and candidates.

Thank you, Isabella, for your prompt communication and professionalism. I look forward to working with Nannies & Butlers in the future.

I had a great experience working with Lachin. She was professional, responsive, and well-prepared throughout the process. Her communication was excellent, and provided valuable insights about the opportunity. I truly appreciated her support and would highly recommend.

Very good organization, kind and professional

You actually replied very quickly and listened

You’re unique I’ve dealt with a number but I find your staff approachable & helpful. So far, I have dealt with Zoe she’s amazing

Thanks

Jeniva

They are really quick response and always trying to give opertunity wich is suitable

Isabella from Nanny & Butler helped me to prepare all the documents and register me in the system in no time. She’s very helpful and accommodating. I really had a nice experience with Isabella, would highly recommend her to my friends seeking job.

Lucy was helpful, professional, and patient throughout the entire process. She assisted me with navigating the application portal.

Her communication was excellent, and she made the experience much smoother and less stressful. I truly appreciated her kindness, professionalism, and willingness to help me every step of the way.

I would highly recommend Lucy and Butler & Nanny Services UK to others seeking employment.

Always helpful, professional and attentive to our needs.
Thank you!

Definitely positive because it arises from a qualified scholastic training path together with over 15 years of work experience gained in various work contexts in close contact with people of the highest level and prestige.

Amazing company to work with! Fast and very responsive.

Wonderful interview and details about Nanny job. Thank you so much

Great agency and warm conversation.