I have been purchasing from napiers for a few years now as I have found some amazing products that are now staples in my beauty and health care regime that I couldn't be without. Delivery is always su... See more
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Review summary
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As always completely reliable, all my herbal remedies shipped promptly & carefully packaged. I've been using Napiers for 8+ years & they've always provided excellent service. It's also one of my first... See more
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Very pleased with the Horny Goat Weed Tincture promptly received from Napiers. I previously had to access it from the US at some cost since few other companies in the UK seem to produce a satisfactor... See more
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Napiers is one of those incredibly rare things in today’s society - a good old fashioned honest company whom care deeply about their products and their customers or family as I like to say. Great i... See more
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Company details
- Wellness Center
- Fitness and Nutrition Service
- Health and Beauty Shop
- Herbalist
- Vitamin and Supplements Store
About Napiers the Herbalists
Written by the company
Napiers The Herbalists
A Trust Kept Since 1860
Founded in 1860 by Duncan Napier, a Victorian herbalist with a passion for the healing power of plants, Napiers The Herbalists began as a single herbal remedy shop in Edinburgh has grown into a trusted name in natural healthcare.
Since then, Napiers has been trusted by generations to provide natural therapeutic skincare, herbal supplements, teas, remedies and more. Our products combine centuries of herbal wisdom with modern research to deliver safe, effective solutions for your health and well-being.
Our herbal clinic and dispensary provides consultations both in-person and online. From personalised tinctures to tailored supplement recommendations, we support a wide range of health concerns with care and expertise. Each remedy is crafted with the same dedication that has defined us for over a century.
BOOK CONSULTATION
Napiers the Herbalists
Written by the company
- We care about your health
Contact info
18 Bristo Place, EH1 1EZ, Edinburgh, United Kingdom
- mailorder@napiers.net
- www.napiers.net
4.8
Excellent
5K reviews
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Replied to 100% of negative reviews
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Excellent
Easy to navigate website with in depth information about the products. Easy to order and good communication regarding order status.
Quick delivery and everything arrived in good condition.
July 23, 2026
Reply from Napiers the Herbalists
Hi Helen,
Really glad the whole experience has been smooth from browsing through to delivery. Thank you for covering all the bases in your review. We appreciate it.
All the best,
Arjun
Napiers Customer Service Team
Reply from Napiers the Herbalists
Hi Anne,
Really glad the delivery was prompt and the driver friendly. Thank you for the review.
All the best,
Arjun
Napiers Customer Service Team
Beautiful and healthy products
July 22, 2026
Reply from Napiers the Herbalists
Hi Helen,
Thank you. Beautiful and healthy is a good way to put it. We appreciate the review.
All the best,
Arjun
Napiers Customer Service Team
Fantastic products
July 28, 2026
Unprompted review
Reply from Napiers the Herbalists
Hi Cleopatra,
Thank you. Really glad the products have been fantastic. We appreciate the review.
All the best,
Arjun
Napiers Customer Service Team
It was simple to order with full…
It was simple to order with full description of what I was buying, and I am already looking at other products
July 24, 2026
Reply from Napiers the Herbalists
Hi John,
Really glad the ordering process was clear and the product descriptions useful. Always good to hear someone is already browsing for more. Thank you for the review.
All the best,
Arjun
Napiers Customer Service Team
Great website
Great website, quick shipping, well packaged and lovely products, thank you.
July 23, 2026
Reply from Napiers the Herbalists
Hi Martin,
Thank you. Website, shipping, packaging and products all ticked off. Really glad it's been a good experience throughout.
All the best,
Arjun
Napiers Customer Service Team
Smells great and works and I am usually…
Smells great and works and I am usually bitten by everything
June 29, 2026
Reply from Napiers the Herbalists
Hi Penelope,
Smells great, works well and you're usually bitten by everything. That's a strong endorsement for the Bugbuster! Really glad it's been effective for you.
All the best,
Arjun
Napiers Customer Service Team
Reply from Napiers the Herbalists
Hi Jeanette,
Really glad the eye drops have been good and the delivery fast. Thank you for the review.
All the best,
Arjun
Napiers Customer Service Team
Amazing company with integrity
Amazing company with integrity. Customer service, delivery, website info and products. Great.
July 23, 2026
Reply from Napiers the Herbalists
Hi Mart,
Thank you. Integrity is something we care about across everything we do, so it's really good to hear it comes through. We appreciate the kind words.
All the best,
Arjun
Napiers Customer Service Team
A regular customer
I have been purchasing from napiers for a few years now as I have found some amazing products that are now staples in my beauty and health care regime that I couldn't be without. Delivery is always super quick and now they have a new points rewards system too which makes purchasing from them even better as I've had some lovely free products or points off things. Highly recommend.
July 1, 2026
Reply from Napiers the Herbalists
Hi Karen,
Really lovely to hear from someone who has built up such a relationship with the range over the years. Thank you for the loyalty and for the kind words about the rewards scheme too. It's great to know it's adding something to the experience.
All the best,
Arjun
Napiers Customer Service Team
Speedy delivery and well-packaged…
Speedy delivery and well-packaged items.
Very pleased with the items I have ordered. Looking to get more.
July 22, 2026
Reply from Napiers the Herbalists
Hi Nuria,
Really glad everything arrived quickly and in good shape. Hope you find plenty more to enjoy when you come back. Thank you for the review.
All the best,
Arjun
Napiers Customer Service Team
Reply from Napiers the Herbalists
Hi David,
Thank you. Great service and quality products is what we're aiming for. We appreciate the review.
All the best,
Arjun
Napiers Customer Service Team
IM SLEEPING A WHOLE LOT BETTER SINCE…
IM SLEEPING A WHOLE LOT BETTER SINCE ORDERING WILD LETTUCE TINCTURE, I HIGHLY RECOMMEND FOR PAIN AS WELL. I WILL BE GOING BACK TO NAPIERS FOR FUTURE PURCHASES. I WISH I HAD FOUND THEM YEARS AGO, CANT FAULT THEM .
July 1, 2026
Reply from Napiers the Herbalists
Hi Justin,
Really glad the wild lettuce tincture has been making such a difference with both sleep and pain. Thank you for the enthusiastic review and for the recommendation. Hope it continues to work well for you.
All the best,
Arjun
Napiers Customer Service Team
Ease of ordering
Ease of ordering, good information about the product, and speedy delivery.
I chose the DPD delivery method as I avoid Amazon always, and DPD are always efficient, on time and polite.
July 21, 2026
Reply from Napiers the Herbalists
Hi June,
Really glad the ordering, product information and delivery have all been good. And noted on the DPD preference. Thank you for sharing that feedback.
All the best,
Arjun
Napiers Customer Service Team
Excellent Napiers the Herbalist…
Excellent Napiers the Herbalist products and fast delivery. Thank you.
July 20, 2026
Reply from Napiers the Herbalists
Hi there,
Thank you. Really glad the products and delivery have both been to a good standard. We appreciate the review.
All the best,
Arjun
Napiers Customer Service Team
Very easy to order
Very easy to order, arrived really fast, very pleased with the service thankyou
July 21, 2026
Reply from Napiers the Herbalists
Hi Susan,
Really glad the ordering was easy and the delivery quick. Thank you for the kind words.
All the best,
Arjun
Napiers Customer Service Team
Old Company ..great value .
Delighted to be dealing with a Scottish company ...good to support local business..great service ..quality products and fair prices .
June 30, 2026
Reply from Napiers the Herbalists
Hi Rosemary,
Really glad to have your support. Quality products at fair prices from a Scottish company is exactly what we're here for. Thank you for the kind words.
All the best,
Arjun
Napiers Customer Service Team
I am working with CLAID consultants and…
I am working with CLAID consultants and Napiers herbal medicines for Lyme disease; they have so much knowledge and I feel safe with their guidance. How I wish allopathic doctors were the same! Wonderful service and trusted herbs
June 29, 2026
Reply from Napiers the Herbalists
Hi Louise,
Thank you for such a thoughtful review. Managing Lyme disease is a long and often difficult road, and it's really good to hear you feel safe and supported in the guidance you're receiving. We hope the herbs continue to play a useful role in your treatment.
All the best,
Arjun
Napiers Customer Service Team
Fabulous service and the product does a…
Fabulous service and the product does a great job . Helping my dry eye issue beautifully
July 20, 2026
Reply from Napiers the Herbalists
Hi Penny,
Really glad the eye drops have been helping with the dry eye. Thank you for the kind words about the service too.
All the best,
Arjun
Napiers Customer Service Team
Efficient arrived on time well packed…
Efficient arrived on time well packed .kept informed of delivery
July 20, 2026
Reply from Napiers the Herbalists
Hi Diana,
Efficient, on time, well packed and kept informed throughout. Really glad it's all come together well. Thank you for the review.
All the best,
Arjun
Napiers Customer Service Team
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