Starting the car was easy but stirring the wheel in the right position and lane was a little difficult, instead me going in circles, I went in square. He could see that I was very nervous, so he lovin... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Called National Intensive to learn more about their offering but also to figure out the best way to book a course that would suit my needs. Spoke to Yad who was extremely helpful and went the extra mi... See more
Company replied
I spoke to Yad, today and he was very knowledgeable on the UK driving system and how to go forward and book a driving test. He gave me all the information that I needed to help my daughter on her way... See more
Company replied
I did an intensive course, limited time, lot to cover, it was hard, Lindy was very tough and firm, she pushes you to go above and beyond your driving skills, you get to test standard and she pushes yo... See more
Company replied
Company details
Written by the company
We are amongst one of the largest established providers of intensive driving courses in the UK, We have a hardworking and dedicated team, who arrange the administration while the instructor and yourself have the time to prepare properly for your driving test. You can book anything from 5 - 45 hours with us and include tests if required + other optional training services such as theory training and pass plus scheme.
Our Aim
Written by the company
- We are committed to delivering fast-track Intensive Driving Courses for all learner driver experience / abilty. Offering courses in England, Scotland & Wales with home pick up.
100% Refund Guarantee
Book with confidence
If we fail to allocate a driving instructor within 45 days of making the booking you would be entitled to a refund.
Contact info
Cheadle Place, Stockport Road, Cheadle Point, Cheadle, SK8 2JX , Manchester, United Kingdom
- 0161 204 3790
- office@nationalintensive.com
- www.nationalintensive.com
10% OFF ANY DRIVING COURSE DEPOSIT
4.3
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Absolute joke of a company
Absolute joke of a company. Despite the lack of comms and unable to get hold of people to speak with, my daughter turned up for test today and the instructors car had no MOT, so couldn’t sit test.
July 21, 2026
Unprompted review
Reply from National Intensive
We're very sorry to hear about your daughter's experience and apologise for the disappointment and inconvenience this has caused.
Unfortunately, we're unable to identify your booking from this review alone. If you could provide your course ID or the email address used to make the booking, we'll be able to locate your file and investigate further.
Please contact our office as soon as possible. We will liaise directly with the ADI regarding the situation, as it is the instructor's responsibility to ensure their vehicle meets all legal requirements, including having a valid MOT.
We are confident that the ADI will do everything they can to have the test rebooked at their own expense. Please get in touch with our office so we can assist you in resolving this as quickly as possible.
Regards
NI Team
I spoke to Yad
I spoke to Yad, today and he was very knowledgeable on the UK driving system and how to go forward and book a driving test. He gave me all the information that I needed to help my daughter on her way to passing her driving test next year. Totally recommend Yad as he seems a very knowledgeable and professional person.
July 21, 2026
Unprompted review
Reply from National Intensive
Hi there,
We really appreciate your feedback; please don't hesitate to reach out should you have any queries or concerns.
Kind regards,
National Intensive.
Fantastic service
Fantastic service. Easy to contact if you are in doubt about anything. Highly recommendedb
July 20, 2026
Reply from National Intensive
Hello Eileen,
Many thanks for your great feedback, much appreciated.
Regards,
National Intensive
Thank you James!
I had a brief issue getting into contact with my driving instructor, however James from National Intensive helped get me into contact and also assured me other arrangements could be made in time before my test if the worse came to worse and I couldnt reach my instructor which massively helped.
Thank you James , Appreciate the Help!
July 17, 2026
Unprompted review
Reply from National Intensive
Hello Danny,
Many thanks for your feedback, much appreciated. We will pass this on to James for you.
Regards,
National Intensive
Reply from National Intensive
Hello Tom.
We really appreciate your feedback.
Kind regards,
National Intensive.
Amazing instructor
Amazing instructor, understanding, patient and really nice person.
I would definitely recommend it.
Easy booking process.
Instructor Alan
July 18, 2026
Reply from National Intensive
Hello Catarina,
We really appreciate your feedback.
Kind regards,
National Intensive.
Yad- explained well
Yad- explained well, delivered the presentation well, and is a credit to your company.
July 18, 2026
Reply from National Intensive
Hello
Many thanks for your feedback, much appreciated. We always go above and beyond to ensure all our pupils are satisfied and we are glad to hear you are.
Regards,
National Intensive.
Starting the car was easy but stirring…
Starting the car was easy but stirring the wheel in the right position and lane was a little difficult, instead me going in circles, I went in square. He could see that I was very nervous, so he lovingly calm me down first and tactful help me to reflect where I went wrong. Also he illustrated driving a car very good.
July 18, 2026
Unprompted review
Reply from National Intensive
Hi there,
We really appreciate your feedback; please don't hesitate to reach out should you have any queries or concerns.
Kind regards,
National Intensive.
I spoke to someone called Emma who was…
I spoke to someone called Emma who was immediately able to resolve the issue I was having and getting me the information I needed. She was extremely quick and helpful.
July 17, 2026
Reply from National Intensive
Thank you so much for your fantastic 5-star review, Rob!
We're delighted to hear that Emma was able to resolve your issue so quickly and provide the information you needed. We'll be sure to pass your kind feedback on to her—it will mean a lot to know her helpful and efficient service made such a positive impression.
We really appreciate you taking the time to share your experience, and we wish you all the best with your driving journey!
Regards
NI Team
Yad was soo helpful and gave me so much…
Yad was soo helpful and gave me so much information and encouragement!
July 16, 2026
Unprompted review
Reply from National Intensive
Hi there,
We really appreciate your feedback and are thrilled that you have had a great experience with Yad, please don't hesitate to reach out should you have any queries or concerns.
Kind regards,
National Intensive.
The company I booked with is great they…
The company I booked with is great they found me a driving instructer and booked my test date and was able to get me an earlier one when one came available ( my choice) My instructer (Paul) was extremely good, he was very calm and polite and always talked me through everything that I was doing wrong not only by words but would show me on his iPad how I should correct anything so I totally understood and would go back again until I got it right until I was confident and comfortable at it. I passed first time doing this crash course.
July 16, 2026
Reply from National Intensive
Hi there,
We really appreciate your feedback; please don't hesitate to reach out should you have any queries or concerns.
Kind regards,
National Intensive.
Paid Hundreds, Received No Instructor, avoid
I would strongly advise others to avoid this company.
I paid hundreds of pounds to National Intensive for my son’s driving lessons. They allocated a local instructor, but the phone number they provided was invalid. When I informed them, they gave me the instructor’s email address instead. I emailed him but never received a response, and weeks passed without an instructor being arranged.
I then emailed National Intensive explaining that if they didn’t provide an instructor promptly, I would have no choice but to report the matter. That email was simply ignored.
As a result, I raised a chargeback with my bank and provided all of the evidence. The bank refunded my money. Ironically, it was only after the chargeback had been filed that National Intensive finally got back in touch with me, which felt like an attempt to save face rather than resolve the issue when it actually mattered.
Based on my experience, I found the company to be unreliable, unresponsive, and extremely disappointing. I would not recommend using their services.
Ref no; 264667138
May 2, 2026
Unprompted review
Reply from National Intensive
Hello Alexander,
What you have stated is not entirely true. We have already explained to you in previous emails that you responded to an automated message sent to you, which we would not receive.
We would never ignore a pupil’s contact, and we have been in correspondence with you since you booked the course.
You booked in April 2026, and we allocated Denis in June 2026. Denis has completed a number of courses with us and we have never had any issues.
His number does not appear to be in service, and we can only apologise for this. We are currently waiting for him to respond to our email contact with his new details. .
We are more than happy to continue with relocation; however, you have made a payment dispute with your bank, which stops us from relocating you. If you would like to discuss this further, please contact the office.
Kind regards,
National Intensive
Reply from National Intensive
Hello
Many thanks for your review. Much appreciated, we are glad to hear you are happy. All of our staff work hard to go above and beyond and we are happy that you are satisfied.
Regards,
National Intensive.
yad was an amazing help
July 14, 2026
Unprompted review
Reply from National Intensive
Hello
Many thanks for your feedback, much appreciated. We are glad to hear you are happy.
Regards,
National Intensive.
Had a great experience with Phil in…
Had a great experience with Phil in Plymouth, I had never drove in Plymouth and was very nervous. He made me feel confident in my ability and stop second guessing myself. I passed thanks to him!!
July 14, 2026
Reply from National Intensive
Hello Josy,
We really appreciate your feedback.
Congratulations on passing your test!!
Kind regards,
National Intensive.
Great experience
I had a call today with Yad
He was very informative, friendly and helpful! Answered all the questions, gave great recommendations and made me feel confident in my next steps!
Thank you very much Yad!
July 14, 2026
Unprompted review
Reply from National Intensive
Hi Andrew
Thanks for the feedback.
We look forward to speaking with you again soon.
Regards
National Intensive
Fantastic start
Stephanie was really approachable and i booked the lesson for my daughter with ease. My Daughter really enjoyed her first lesson, she can't wait for her second!
July 12, 2026
Unprompted review
Reply from National Intensive
Thank you so much for your wonderful review! We're delighted to hear that the Instructor was so approachable and made the booking process easy for you. It's fantastic to know your daughter enjoyed her first lesson and is already looking forward to her second. We'll be sure to pass your kind words on to Adi. We look forward to seeing your daughter again soon!
regards
NI Team
Rachel was amazing!!
July 13, 2026
Unprompted review
Reply from National Intensive
Thank you so much for your kind words, Harith! We're delighted to hear you had such a positive experience with Rachel. We'll be sure to pass along your wonderful feedback to her. We really appreciate you taking the time to leave us a 5-star review and look forward to supporting you again in the future!
Regards
NI Team
Excellent instructor who was both…
Excellent instructor who was both friendly and professional, giving good lessons and proper road knowledge.
July 13, 2026
Reply from National Intensive
Hello Shay,
Thank you so much for your feedback. We will pass this onto the team.
Regards,
National intensive
Kind regards,
National Intensive.
Reply from National Intensive
Hello,
Thank you so much for your feedback. We will pass this onto Katie for you.
Regards,
National intensive
Kind regards,
National Intensive.
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