Poor communication and haven’t not given me a refund
I had ordered a necklace back in February. It was an item on clearance. I had order a similar necklace before that I love. when I received the new necklace it wasn’t like the picture which I would have expected if it had clarified in the description that the stones would vary. I sent the item back for a refund (mind you I had to pay for my own shipping) I have not received a refund nor have I heard back from the company and I have reached out multiple times by email and phone. I made sure the item reached the specified address before reaching out. I would not recommend buying from them because they have awful customer service. I spent almost $90 on the necklace I would have even accepted an even trade but I haven’t heard a word from them.







