Ordering is easy and emails are sent to confirm the order and to advise of delivery
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The website was easy to use. The product was delivered when expected and the item has had brilliant results in a very short time
Very efficient service with plenty of updates regarding my order. Great product. Will happily give repeat business.
A good service. Regularly updated on the progress of my order. Always order from this company as better value for money than other stockists.
Company details
Written by the company
Taking care of the health and happiness of your family is always at the forefront of your mind, and we understand that you don’t have time to search through thousands of stores to buy the items you need the most. You need a way to source high-quality, nutritious, sustainable home and health products without visiting multiple stores or having to settle for second-best, which is where NavaFresh comes in.
Contact info
United Kingdom
- +44 1615 249999
- info@navafresh.uk
- www.navafresh.uk
3.9
Great
188 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 70% of negative reviews
Typically replies within 2 weeks
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Quick email responses from advisor Sal…
Quick email responses from advisor Sal when I had an issue. They resolved well and I received my order in the specified delivery time.
September 12, 2025
Unprompted review
Absolutely dreadful. Do not go near this company.
Absolutely dreadful. Delivery time so protracted that the item ordered would have been of no use had it ever arrived - which it didn't. When it finally, allegedly, arrived in the UK, it was, again allegedly, handed over to Evri, with whom it sat for four days, though I had no communication from Evri to confirm its arrival. The next information from Shiprocket tracking, which all came up on the same day, followed the sequence "Delivery Exception", "at the local depot" twice, followed by "Return to sender". The online chat doesn't work; the customer helpline, allegedly in Manchester, manifestly isn't. On the helpline, I was told that "Local Depot" was the local post office, which it clearly wasn't. The company's transparent falsehoods are an insult to any customer's intelligence. This item has never been near the Post Office, though in a triumph of hope over experience, I did try there and the post master went through all the retained mail. I assume it's now on its way back to Delhi and I want my money back.
September 3, 2024
Unprompted review
Reply from NavaFresh United Kingdom
Dear Customer,
Thank you for your review.
We've looked into our records and couldn’t find a corresponding order associated with the details provided. To help us resolve this matter promptly, could you please share the order ID linked to your review?
Once we have this information, we will be able to investigate further and get back to you as soon as possible.
Warm regards,
NavaFresh
You get quality products
Babajiherbal Ortho Nil Powder 280 Pouch. Delivered on time. product is the real deal. Only down side no directions on how to use with the product.
August 16, 2025
Unprompted review
Don’t waste your money
It took over a month for my order to arrive, with no updates. Online chat does not work. Nor are telephone lines answered. If I never sent an email I would still be waiting.
Part of the order arrived, not even the full order and the product that did arrive had no instructions on how to use it. Do not order from them as it is not based in UK as per website
August 26, 2025
Unprompted review
Reply from NavaFresh United Kingdom
Dear Customer,
Thank you for your review.
We've looked into our records and couldn’t find a corresponding order associated with the details provided. To help us resolve this matter promptly, could you please share the order ID linked to your review?
Once we have this information, we will be able to investigate further and get back to you as soon as possible.
Warm regards,
NavaFresh
Navafresh kept me informed of progress…
Navafresh kept me informed of progress of my order and I promptly received it. The product was very effective for my purpose.
I will definitely buy from Navafresh and recommend to friends.
July 19, 2025
Unprompted review
Exceptional service because my order…
Exceptional service because my order was despatched the next day. My only expectation was, that initially I thought my item was being delivered from Harrow (which your website states), but it was arriving from India. However, my package arrived after four working days.
Thankyou NavaFresh
🌺
August 7, 2025
Unprompted review
Perfectly on time,great tracking information timely,good pakaging
Great service,intime delivery
August 8, 2025
Unprompted review
Happy customer
I have ordered with another company and 4 weeks later I’m still waiting.
Ordered through Nava Fresh after this and they’ve arrived before my original order so came on time which is great
July 31, 2025
Unprompted review
Benefits of the herbal medication
The impact of taking the herbal powder is instantaneous and start to feel the impact on my joints. I don’t need to take it everyday because the effects of the powder lingers in the body. It works miraculously!
July 30, 2025
Unprompted review
Reliable company
Reliable company. Good communication. Reasonable delivery time frane.
July 29, 2025
Unprompted review
Quick and easy ordering experience
Quick and easy ordering experience. And great product.
July 15, 2025
Unprompted review
Terrible decision to order from this…
Terrible decision to order from this site,bad communication and even worse delivery time, would definitely not recommend
June 21, 2025
Unprompted review
Reply from NavaFresh United Kingdom
Hi Penny,
We sincerely apologize for the delay with your order. Please rest assured that we are thoroughly reviewing the matter and implementing corrective measures to prevent such issues in the future.
I’ve sent an email to your registered email address and kindly request that we continue our correspondence via the same thread for a seamless resolution.
We truly value your patience and understanding during this time and hope to have the opportunity to serve you better in the future.
Thank you for your understanding.
Regards
NavaFresh
They sent me one small packet of…
They sent me one small packet of popcorn for £40. Apparently that's acceptable because that's what they listed - doesn't matter that they implied it was an entire box. Scam site. Avoid.
Edit: No you won't, every single email has said I got what I ordered and there's nothing you will do. You are clearly global scammers who are based in India, who pretend to be from the country your website says you're based in. You use false addresses and use US, UK and AUS email services and phone numbers. You have very clearly scammed customers in Australia pretending to be from there, and presumably there are other countries too.
July 9, 2025
Unprompted review
Reply from NavaFresh United Kingdom
Dear Customer,
We’re sorry to hear that you weren’t satisfied with your product. Thank you for your feedback, and we’ll ensure this is addressed.
Regards,
NavaFresh
BABAJIHERBAL ORTHO NIL POWDER
BABAJIHERBAL ORTHO NIL POWDER - very good product
June 17, 2025
Unprompted review
Delivered in a timely manner
Easy to order. Kept me informed. Delivery within timescale stated.
Will use them again.
Only downside is that their Spanish website, I live in Spain, is not up & running yet.
June 25, 2025
Unprompted review
Brilliant Service
Ordering from this website is easy and quick. I made an error in ordering and after messaging their customer service they swiftly refunded my money and I re-ordered the correct product which arrived within 10 days. Excellent service.
June 23, 2025
Unprompted review
£65,000 for a 3k box of rusks ......say…
£65,000 for a 3k box of rusks ......say no more
June 19, 2025
Unprompted review
Reply from NavaFresh United Kingdom
Dear Customer,
Thank you for your review.
We've looked into our records and couldn’t find a corresponding order associated with the details provided. To help us resolve this matter promptly, could you please share the order ID linked to your review?
Once we have this information, we will be able to investigate further and get back to you as soon as possible.
Warm regards,
NavaFresh
Super easy to deal with
Super easy to deal with. The supplements work well and delivery was good too.
June 11, 2025
Unprompted review
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