Navigators Insurance Reviews 

179
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Utterly useless. Terminated my policy without telling me they wanted a new bank mandate. When I asked for a new quote they were twice the price of other marine insurers. In a crowded market there are... See more

Rated 5 out of 5 stars

Worked with Andrew on getting a new Home and auto quote . Let me tell you something...... Andrew was transparent and offered the best options available. I personally did my own research and called... See more

Rated 1 out of 5 stars

I had motorcycle insurance with them at a good rate for Yamaha R3 as I was thinking to upgrade to higher cc bike , I got a quote for a Yamaha R6 which they gave around 276 dollars a month which was qu... See more

Company replied

Rated 1 out of 5 stars

I am no longer a customer since end June 2018, yet I have received insurance renewal in the mail in August. Trust your office has updated systems to operate client files and yet my file has not been u... See more

Company details

  1. Money & Insurance

Information provided by various external sources

At Navigators Insurance we specialize in providing insurance solutions for every lifestyle. We don't mess around with insurance jargon, we get down to finding the right coverage for the things that matter most to you. Whether you're a home owner or tenant, whether you drive a car or an RV we are here to help. Navigators Insurance is part of McLean Hallmark Insurance Group Ltd.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

179 reviews

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1.6

All reviews

(179)

1 review in the last 12 months

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Rated 5 out of 5 stars

Excellent Service

Excellent, prompt and professional advice and service provided by Morgan Doherty of Navigators Insurance. He helped with my not-so-standard insurance needs, answered all my questions, researched and provided the best available options. Very refreshing and reassuring to deal with a knowledgeable professional who was so accessible and responsive to all questions and concerns.

March 1, 2019
Unprompted review
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Rated 1 out of 5 stars

I have police report saying it was not…

I have police report saying it was not my fault and they are still saying I'm at fault... I also have been into the office numerous times and the person I gave the police report to never sent it to my insurance company but said she did.. have sent her email since she's never in the office apparently and still no reply ..its been months !

December 3, 2018
Unprompted review
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Reply from Navigators Insurance

Hi Jason, sorry to hear you had a less than satisfactory experience. We have been investigating your review and have attempted to contact you twice. Please feel free to call us if you would like to further discuss your experience.

Rated 5 out of 5 stars

A first time car buyer

As a first time car buyer there are many different stresses that accompany a purchase of that magnitude, insurance often being one of the biggest, but not with staff member Dylan Polfliet. Not only was this company able to provide me with the best priced insurance from Windsor to Toronto, I was able to get all of my business taken care of via email and phone simply and quickly, which was extremely convenient!

I have just recently found out about the companies enticing policies for motorcycle insurance when you pair it along with existing car insurance which will definitely be put to use summer 2019.

I will be passing this company along to friends and family who are over paying or not getting the service they deserve.

October 22, 2018
Unprompted review
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Reply from Navigators Insurance

Thanks Graham! Glad we could help!

Rated 4 out of 5 stars

Rachelle Bugelli

Recently I got a phone call from Rachelle Bugelli as my house insurance came due for renewal. Rachelle was very professional and understanding and she managed to listen to my concerns. After understanding all of my concerns, she called me back with the solution to make my insurance policies easy to manage going forward. Thank you Rachelle.

October 22, 2018
Unprompted review
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Reply from Navigators Insurance

Thanks Nasir! We'll let Rachelle know that she did a great job!

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Rated 1 out of 5 stars

Insurance Renewal To Customers with Closed Accounts

I am no longer a customer since end June 2018, yet I have received insurance renewal in the mail in August. Trust your office has updated systems to operate client files and yet my file has not been updated and closed. I have emailed Vivian last week. I hope to hear from her after the Labour Day weekend!

September 1, 2018
Unprompted review
Rated 3 out of 5 stars

Staffing changes made my decision at a…

Staffing changes made my decision at a reduced rate. You had excellent reps previously.

August 31, 2018
Unprompted review
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Reply from Navigators Insurance

Hi Mr. Jk, I hope our new staff are able to serve you better in the future!

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