National Basketball Association Reviews 

We got the two most storied franchises in NBA history following the crowd.. The Boston Celtics only playing one half of basketball and that’s being generous.. And we got the Los Angeles Lakers hanging up Participation Banners.. I’m at the point where I believe the only way to save this product is to do away with guaranteed contracts.. Does not seem like the teams have enough integrity to give a great product.

NBA app for Amazon Firestick has number of bugs making it almost impossible to watch live games. Additionally, games broadcasted on local TV, ESPN, etc. are blacked out and cannot be watched using NBA League Pass. Same applies to Inseason tournament finals and playoffs. Overall, it is not worth the money.

Nba league pass is terrible. My first game and it crashed. Icon keeps spinning and no sound. Want a refund.

It's been unfortunate but year after year the product has been decreasing in quality. It used to be only technical things, making the experience less smooth by the season but this year is a blatant case of skimpflation. Indeed the League Pass is now spamming us with mandatory commercials despite paying. When reaching out to customer support, I have been passed on like a hot potato, having to re-explain every time and formulate my questions, only to barely get an answer that was: "You can pay the new premium feature to get rid of ads". In conclusion, we pay the same, and get spammed with ads we cannot skip that they didn't used to have (they put a timer, and sometimes this timer even appears on other screens and it's impossible to skip for up to 5mn), and we get a lower quality product as a result with a frustrating experience. Accepting this is the open door to having more commercials in the next seasons, and having to pay premiums to have the product we used to enjoy for so many years. Disappointing, and this is possibly the last year I will pay for the League Pass. With all the free streaming options available out there, I would rather have to deal with commercials that I don't pay to watch.

I canceled in January and yet they're still charging my credit card. I emailed in April when I realized they were still charging me. They took the charges off but added them back on for June & July w/o my permission. Have email of them telling me that it was canceled back in April but they still charged my card

It's been a terrible experience ever since the NBA switched to the new Microsoft app. I can't imagine why Microsoft would put their name on something so crappy

Ripoff, can't watch my team in the Playoffs because they say it's broadcast in my local area. However, to watch it in my local area I would have to BUY another subscription to FUBO. What a joke.

NBA is the greatest show on earth but their app is just so darn bad! It's buggy, the video freezes or is choppy, it crashes almost constantly, which made the experience (literally) impossible to watch more often than not.

On top of that you pay a premium price, and when I tried to get a refund because the app and streaming quality was so bad it was unwatchable, their customer service is almost worse than their app! Feeling very ripped off and unsure I'll keep following the NBA as a result.

Such a bad app. Makes me sign in every time and has a really choppy stream most of the time. So tired of using this app I payed good money for. Not worth at all , at this point I’d rather just watch highlights on YouTube…

The blackouts are so dumb. Why am I paying for this?

NBA league pass is the total waste of money the app clocks

Had someone use my bank details to purchase a subscription fraudulently, all they did was claim they took no funds from me repeatedly and kept telling me to speak to my bank despite my bank telling me they cannot cancel the subscription only the provider could

Terrible, laggy. Just another cash grab. This app is good if you want epilepsy, stress or a headeache. Not for samsung tv owners too.

Been a NBA LP subscriber for over 10 years. This a Horrendous Horrible and Inexcusable upgrade.
Breaks are not cut out on rendered games. Ie. halftime, quarter time etc.
These rendered games have been cut/edited in a horrific manner. This editing has left viewers disoriented. So many cuts half way through a play and then it goes straight to halfway through another play leaving the viewer to figure out what is going on.
Too many games aren’t rendered within a reasonable time. Some games haven’t even been rendered 48 hours later.
All of the above problems have NOT been present in the past 10 years.

Inconsistency between platforms.
Apple TV problems-
Spoilers are not removed under watch game button.
Fast forward button doesn’t work on every game.
Arrows used to scroll games day to day does not work properly.
Too many times I have got the spinning circle of death which means you have to delete the app and install again. I must have done this close to 2 x dozen times. All of these issues aren’t present on Android devices.

And no I will not remove my feedback
And I have already complained a dozen times to your support and nothing has been fixed.

Most of these problems have to do with your policy and strategy and nothing to do with the upgrade or anything on the customers end.

NBA League Pass 2022/2023, NBA made a automatic Renewal charge for season 2022/2023.
Even if the NBA League Pass is active in account. It does not work to watch games. The NBA League Pass Support seems to be an automatic machine learning app and does not solve any technical issues, even though reported multiple times. Both iPhone NBA app & Web browser via latest version of browser fails. According to the specifications for the NBA League Pass it should work for me, after all actions I have made. Wasted money & next to worthless support.

Absolutely useless. Both games on opening night are unwatchable - buffering every few seconds

Have been a League Pass subscriber for over 8 years but am cancelling. after this update the app DOES NOT OPEN, at all. Cant watch any games, highlights, replays, nothing. I deleted & re-installed the app so I have the latest version. Contacted support via phone, they never called back. Emailed support, they never responded. it's been 12 days that support has ignored me. despite the website saying "The team is available every day from 6:30PM EST to 1:00AM EST" NO ONE picks up unless its during a game.

NBA LEAGUE PASS? W T F?
Wouldn't this imply every game in the league, not just a few games? What a rip-off. Thanks to others' mentions of problems canceling, I will contest the charge.

I am a big fan of basketball, this site offers me really great features, that's what I like