Brilliant team, excellent customer service. Just got my new drysuit...looks amazing, can't wait to try it in water 😋
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I have been buying from Northern Diver since 2008 and expect to carry on doing so. The customer service has always been impeccable, whether it has been for purchases, spare parts, repairs or simply... See more
Company replied
Bought two Weight and Trim harnesses to replace mine and my wife's well worn existing ones. These are well designed and more comfortable and adjustable than our old ones. The only improvement I could... See more
Company replied
Purchased Rock Swim boots for whitewater kayaking, I purchased 1 size larger than normal to wear with my Drysuit & they fit a treat. I was really impressed with both the fit & sole, they provide good... See more
Company replied
Company details
Written by the company
Northern Diver Ltd are a premier manufacturer of drysuits, wetsuits and general diving equipment. We also supply the British Military, a large volume of Police services and also search and rescue teams across the country.
Contact info
Appley Lane North, WN6 9AE, Wigan, United Kingdom
- 441257254444
- info@ndiver.com
- www.ndiver.com
Online Order
Made an online order, which was processed within a day and then got notification it could be picked up from store when I was ready.
Pick up at store was quick and really nice staff. When I got home I found out 2 items (2kg lead weights) were missing from order, so phoned shop, who apologised and advised they’d get the items out in post immediately. Revived the missing items within a day. Overall great service.
May 5, 2024
Unprompted review
Reply from Northern Diver Ltd
Martin, thank you for 5 star review. Glad to hear that we resolved the initial order issue to your satisfaction and we look forward to your ongoing custom.
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Good quality item
Good quality item, fair price and very fast delivery, what more could you ask..
Hugh
May 2, 2024
Unprompted review
Reply from Northern Diver Ltd
Thank you for the 5 star review Hugh
Ordering easy
Ordering easy , fast delivery very efficient , my second order will defo buy from you again thank you
April 4, 2024
Unprompted review
Reply from Northern Diver Ltd
Thank you for your repeat custom Andrew and for the 5 star review.
Good value
easy shopping, with lots of choices on the website. The product was really good and less expensive than other brands (we bought an undersuit for our drysuit). The delivery was fast and everything arrived on time!
May 2, 2024
Unprompted review
Reply from Northern Diver Ltd
We are glad you had a positive customer experience Valentina and look forward to your custom moving forward.
Reply from Northern Diver Ltd
Thank you for the 5 stars!
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Efficient online store…
I had purchased a full face mask from Northern Diver’s online store.
Process was straightforward and I have received the mask very soon after. Out of three online orders placed on the same day in various online diving stores, this one came first.
April 25, 2024
Unprompted review
Reply from Northern Diver Ltd
Adam, thank you for taking the time to write a 5 star review!
Nothing by phone
Nothing by phone, but the deal is very good, the delivery is perfrect and the product top.
Thank you so much - Best bubbles.
Gio from Switzerland
April 28, 2024
Unprompted review
Reply from Northern Diver Ltd
Thank you Gio!
helpfull over the phone
helpfull over the phone, parts arrived a day earlier than anticipated, good value, what's not to like?
April 15, 2024
Unprompted review
Reply from Northern Diver Ltd
Graham, thank you for the 5 star review!
Quality items at an affordable price
April 13, 2024
Unprompted review
Reply from Northern Diver Ltd
Thank you George!
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Reply from Northern Diver Ltd
Thank you for the 5 star review!
i have bought items from ND and also…
i have bought items from ND and also had work done on a dry suit, no complaints about anything and the staff are great to deal with , good communication through email also
April 2, 2024
Unprompted review
Reply from Northern Diver Ltd
John, glad to hear that you are pleased with the level of service received, and thank you for taking the time to write this review.
Real quality stuff
Real quality stuff, superfast delivery, got it the next day
April 2, 2024
Unprompted review
Reply from Northern Diver Ltd
Thank you for the 5 stars Johanna!
I tried out my weight and trim harness…
I tried out my weight and trim harness today but unfortunately left the ankle weights at home. The harness was loaded with 12kg of shot. I found it to be very comfortable and it appears very robust and well made which I have come to expect from Northern Diver. Thank you.
April 7, 2024
Unprompted review
Reply from Northern Diver Ltd
Thank you for the great 5 star review!
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Generally excellent
Great communication, prompt delivery and the graphics turned out great!
March 3, 2024
Unprompted review
Reply from Northern Diver Ltd
James thank you for the 5 star review!
Northern Diver Eve BCD
I've just received the Northern Diver Eve ladies BCD and am really impressed with it for the discounted £250 I paid for it. It has integrated weight pockets, trim pockets, and more D rings than I have things to attach to them. Whilst I've yet to get it wet it appears really good quality with everything you need for a UK dive. Delivery was in 48 hrs.
March 23, 2024
Unprompted review
Reply from Northern Diver Ltd
Thank you for your 5 star review, we are glad to hear that you are pleased with your recent purchase.
Weight harness ordered online arrived…
Weight harness ordered online arrived promptly, as described and seems very good quality
March 26, 2024
Unprompted review
Reply from Northern Diver Ltd
Thank you for your review Melanie!
Reply from Northern Diver Ltd
John thank you for your review.
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Great torch for the money
Great torch for the money, and really quick delivery. Recommended to many dive buddies!
March 23, 2024
Unprompted review
Reply from Northern Diver Ltd
Thank you for the 5 star review and the recommendation to your buddies!
Fantastic support
Fantastic support. I ordered some Paralenz spare parts and the parcel service lost the packet and was of no help (French postal service, their service is very bad), but Cara from Nothern Diver could find the packet and resend it to me. All this in no time, keeping me informed frequently, at no cost.
Excellent service ! Thanks a lot (a million thanks) for your reactivity, support and communication.
March 20, 2024
Unprompted review
Reply from Northern Diver Ltd
Francois, thanks for the kind words & your 5* review. Our aim is to make everyone's experience as positive as your one has been. It is great to see individual staff being recognised as well as the company, once again, thank you.
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