NEAT n FRESCO Duct Cleaning Reviews 

58
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Set this appointment up, and received constant communication through text to remind me of appt, day before appt, and day of appt. Edward & his assistant called before coming with time, showed up on ti... See more

Rated 5 out of 5 stars

Jesus Summer & his crew were very professional, kind and helpful! They communicated well, were fast to reply and always eager to answer our questions! Their work was excellent, they were organized and... See more

Rated 5 out of 5 stars

Had a great experience with the air duct cleaning. Marc showed up and explained the entire process. He was very thorough and professional, he answered questions without hesitation and was very upfront... See more

Rated 4 out of 5 stars

Great price and the man who did the work was professional and very polite. I asked several questions and he was great about taking the time to answer them and to explain things to me. I give only 4 st... See more

Company details

  1. Air Duct Cleaning Service

Information provided by various external sources

Neat n Fresco offer a quicker and more professional Air Ducts Cleaning Service. We promise to meet your HVAC quality requirements. Neat n Fresco provide a range of services with the help of well-trained and experienced air ducts cleaning team nationwide. The services provided by Neat n Fresco are designed to enable your family to control and maintain acceptable levels of internal cleanliness and hygiene within its air conditioning and ventilation systems.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

58 reviews

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4.6

All reviews

(58)

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Rated 5 out of 5 stars

Honest and professional

After doing an inspection the tech informed me I did not really need the service! I decided since they were so honest to go ahead and do the service anyways along with the dryer vent cleaning and deodorizer. I was very happy with the service, they were nice young men who were very professional and polite, it was finally nice to have honest professional service!!

December 9, 2021
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Rated 5 out of 5 stars

Best service ever! I love these guys!

I got an appointment quickly and the guys showed up right on time. Very efficient and explained every step. Offered to clean my dryer vent, thank goodness. It was so packed it was a fire hazard. My house now smells fresh and clean and I bet my dryer will work much better too. I will definitely be using this company again next year.

December 2, 2021
Unprompted review
Rated 1 out of 5 stars

Unprofessional and no show

I was practicality begged to make an appointment over the course of a couple of months so I eventually made an appointment. I get texts about confirmation of the appointment and everything was great. The day of the appointment, I get a text asking if I push my 11-1 appointment back to a 1-3 appointment - I say it’s fine. At 12:30 I get a text from the tech confirming the appointment and I confirm it. He then calls me and asks if I can move it back to a 3 pm appointment. I then say it’s okay. 3 o’clock rolls around and no one shows. I wait until 5 pm and still no one. I then text the girl I made the appointment with. She opened all of my messages but never responded. Extremely unprofessional and do not recommend this company unless you want to waste your time.

November 16, 2021
Unprompted review
Rated 4 out of 5 stars

First time I asks for a duc cleaning…

First time I asks for a duc cleaning services. It was quick (little messy). I think they should provide the technician with an special camera in order to check the before and after job.
Even though Shahzain Akbar was polite and showed his expertise.

August 27, 2021
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Rated 5 out of 5 stars

Excellent Service + Quality Work

We had an excellent experience with Shahzain Akbar at NEAT n FRESCO Duct Cleaning. Not only was he extremely thorough and knowledgeable, but he also gave us several options to consider going forward to fit with our current office situation. We would definitely recommend this company to anyone looking for duct cleaning and services, and will be using them again in the future.

August 24, 2021
Unprompted review
Rated 5 out of 5 stars

Yftah was my technician and he did a…

Yftah was my technician and he did a very thorough job. Went above and beyond to clean my vents. He was on time, very thoroughly with cleaning the vents & in each room after he finished plus great communication with him & company, I would highly recommend him for your duct cleaning.

July 25, 2021
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Rated 5 out of 5 stars

Our technician was excellent

Our technician was excellent. He explained the process step by step and was thoughtful, efficient, and honest. Would recommend this company. They stayed in communication during the entire process. Very reasonably priced. Big kudos to Emma, our scheduler and Kyle, our technician!

April 26, 2021
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Rated 3 out of 5 stars

After giving ALL info on 2 houses

After giving ALL info on 2 houses, I was given a price. Upon arrival $100 was added. Contacted Maxwell to let him know I was unhappy but he has not responded regarding the price jump. On the first house, the carpets were stained and there was no effort to check and clean. The 2nd house went fine. I would not recommend though due to the extra $100 and the stains left on a freshly shampooed carpet. The 3 stars is because the actual cleaning appears to be ok.

February 9, 2021
Unprompted review
Rated 5 out of 5 stars

These did a great job at my home

These did a great job at my home. They were friendly and professional. My duct were never cleaned for last 16 years. We were not even aware of the process. Technicians explained my husband everything and they started after i said go ahead.

December 11, 2020
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Rated 4 out of 5 stars

They were late but they did a great job

This company did a great job. My house had a big difference after they performed the job. I am an allergic patient and i know how does it feel when you breathe dirty oxygen. I am giving them 4 stars because they were 10 minutes late. But they a fantastic job. Thanks

April 26, 2020
Unprompted review

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