I received great support from Nedsoft
I received great support from Nedsoft. My dongle was unresponsive and I could also not download the data anymore. After a call with Nedsoft Support I received a new dongle the very next day and after returning my original dongle Nedsoft Support dowloaded the data to a spreadsheet. They send me the spreadsheet via email within the same week. Thank very much Nedsoft and specifically Damian from Support.








