Hello Neo Financial, I understand you recently received a notification from Interac regarding my recent e-Transfer attempt(s). On your end, I am reply as soon as possible with the fo... See more
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Neo is a leading financial technology company that’s building a more rewarding financial experience — empowering more Canadians to take control of their future. We’re reimagining spending, savings, investments, and mortgages with intuitive, accessible financial tools that help customers get more value out of every dollar they earn, save, and spend. Recognized as Canada’s #1 Startup by LinkedIn for two years in a row, we work with local retailers, large enterprises, and financial institutions to transform the future of financial services.
Contact info
Canada
- www.neofinancial.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 1 month
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I can only say that it's great
I can only say that it's great, it helps me a lot, and hopefully I'll be able to get more credit in the future.
I love the cash back feature and the…
I love the cash back feature and the customer service is very good
I enjoy.It's easy to set it up and easy…
I enjoy.It's easy to set it up and easy to use. Love the points aswell just wish it would help me credit score better.
The best shop here
Awesome cashback & great support!
Honestly Neo has been amazing. Cashback rewards are really good and their customer support is fast and actually helpful. Way better than traditional big banks.
Good experience
Good experience.
The only think that the staff need to work on is to listen to customers and get the correct information like address and so
6 years with Neo & counting…
I’ve been with Neo financial eversince I had the card, more than 5 years already. It’s my main card and only card for a long time. Great rewards & cash back, so why not? Still enjoying the perks!
Company made it possible for the us to…
Company made it possible for the us to be able to use Neo card have access to the bill statement and cashback rewards
Neo doesn't feel like other financial…
Neo doesn't feel like other financial service providers. It feels much smaller and like a community. Customer service is responsive, communications from Neo don't make you feel like a ludite, transactions are transparent, and it's user experience is simple, clear, and free of bugs.
Neo app and cashback programme tops the…
Neo app and cashback programme tops the list from me with their seamless navigation process, ease of accessibility and instant cashback on every single buy. Kudos to the team, great job
Neo is an amazing service which…
Neo is an amazing service which honestly helps with everything from customer service, basic banking essentials and credit building. The cashback is amazing too!
The single best banking app in Canada
The single best banking app in Canada. Great UI. Surprised at the amount of benefits, the more you use, the more you get. Recommend it to everyone.
Very easy to deal with
Very easy to deal with. Excellent cash back program with so many partners. Just from doing normal shopping I usually get $75-100 a month back between groceries and gas. Much higher % if you can maintain a minimum balance of 4k
There’s no other card other card out…
There’s no other card other card out there in Canada where you can get 7% back on groceries and 5% back on recurring payments. Also they have a great app which is super easy to use!
Easy Approval, Good Interest Rates
Easy credit Approval, good savings interest rate.
Positive Experience Update
It’s been great — I’m very happy with the high interest I earn each month, as well as the exciting gift cards I receive for referring friends.
The agent knew about all the products…
The agent knew about all the products and services available by NEO. He helped me through the process, to understand I was dealing with a everyday bank card and not my credit card
Neo hears users feedback and egar to be better and better
After leave some feedback, they called me to let me know that the feedback is well received and would be considered by the team. I can see they are strive to be better and better for their customers!
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