Neptune - Redbrick Mill Reviews 29

Dawn, Josh and Lucas made the whole experience an absolute pleasure. The cushions look fabulous and we will be back for the table!

The Neptune shop at Redbrick Mill is very nice and the staff were very pleasant but the items I wanted to view which was bed frames only had one example in store and it was back to looking at the Neptune catalogue that is provided to see the other styles.I wanted to view the quality and colour of the products in store which was not possible hence the 4* review

Polite friendly and professional

Dave and Steve did a great job of setting up our Neptune garden furniture. They were very friendly and polite. Nothing was too much trouble and were very happy with the result.

Great experience both at store in Red Brick and with delivery drivers Sean &Josh . Very easy

Helpful staff. Products were in stock and delivery was arranged quickly after ordering.

We purchased a Holborn Sideboard/ Dresser combination. It is a beautifully crafted piece of furniture and looks absolutely stunning in our sitting room. It has the timeless quality of good craftmanship and heritage, combined with modern style. A big thanks also to the delivery crew who managed to safely navigate this large item into our home.

Careful delivery by their own professional team - and adhead of stated wait time.

Excellent quality tree, looks absolutely stunning. This is the 2nd tree that I have purchased from Neptune, I loved the 1st one so much I ordered the 8ft one. I now have both the 8ft and 7ft trees . Excellent service from Neptune and Georgiana at Redbrick .
Thank you Neptune!

Love the items I bought, kept me informed re delivery

Informative approachable staff. Staff at Neptune, Redbrick Mill were very helpful and friendly. We were advised delivery could take up to 2 weeks but it took less than a week. Great communication and store checked if the item had been delivered.

Alfie & Josh delivered our dining table & chairs today.
1st class service.
Messaged received prior to arrival time.
Very friendly & polite.
Took great care in the room unpacking & assembly.
Took time to explain warranty & how to care for the wood.
Removed all packaging & took it away.
Very impressed
Well done guys
We have also received excellent service in the store when looking around & deciding to purchase.

Neptune is my favourite stores that ensures top quality products.
We attended Redbrick Mill store to seek advice on a new dining table.
The staff were incredibly knowledgeable, helpful, professional & just lovely.
We ordered the table of my dreams, and certainly a forever table. The design & quality is second to none.
The delivery was so quick and built on site by two great delivery chaps who I couldn’t fault.
The whole experience was a joy & we are so happy.
Many companies should follow Neptunes lead.
A huge thank you Neptune 🙏🏻

Great service in store and delivered exactly on time. Lee and Craig did an excellent job

Ant and Lea were the perfect delivery people. On time, courteous and careful when bringing the furniture into the house. Thanks ever so much, an A-class service once again from Neptune.

Excellent customer service in store. Quicker delivery than expected. Well protected item in paper & cardboard packaging.
I’ve never been disappointed with any purchase from Neptune.

Excellent service yesterday the loveliest and friendliest Neptune staff I have come across especially Dan.
Thank you so much for making us so welcome.

Thank you, Danyaal!
Your customer service was spot on – warm, friendly, and super helpful. I really appreciated the support and love my dinner set purchase. Thanks again!

Very friendly, helpful staff. Gorgeous products and a lovely store.

What a lovely relaxed environment for browsing ! All staff are helpful and always happy to answer any questions about products. Shout out to Georgiana and Dan! Look forward to the exciting changes coming to Redbrick soon..