I requested something that trhe company didnt have. Saiud they'd send a link over to an alternative company instead.
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Being a decade-long consumer of many hardware pieces, purchasing them was our Founder’s least favorite part. He was fed up with having to wait for days for the simplest of orders, and receiving delayed (if any) answers to the simplest of his questions. He felt the lack of a value-added hardware reseller in the market and rolled up his sleeves to fill it himself. Born from the desire to create change, Network Hardwares redefines the shopping experience in the hardware area. E-commerce has been the fastest-growing market in the last 20 years. We are aware that nothing is permanent except humans in an area where digitalization is quite dynamic. Based in Irvine, California, Network Hardwares has been offering fulfilled e-commerce services as a reseller of IT hardware since 2011. His longtime friend, Victor; joined him in this endeavor as the founding partner, and Network Hardwares was finally established in 2011 as a New Jersey-based reseller of IT hardware. So what makes Network Hardwares better? What is the value we add to the game? Excellent Customer Service: Since the first day, we have made it our goal to place customer service before everything. Our response time and accuracy are way above industry standards. We are the proud holder of a 95%+ customer satisfaction badge on Amazon since 2017. Wide Product Range: If you are looking for it, we most probably carry it. If no one carries it, we’re the fastest to find and deliver it. We formed partnerships with hundreds of distinguished manufacturers, to be the ultimate one-stop shop for all your IT needs. Unique Value Offer: E-commerce is in our DNA. Our vast partner network combined with our seasoned Operations team makes it possible to offer you the most competitive prices in the market. We leave no stone unturned, fulfill all orders lightning fast and do all this with a smile on our faces. In 2022, our journey took us on a new path and Network Hardwares launched its B2B operations. Now we collaborate with many companies and institutions as we do with our household consumers. Contact us to get custom quotes for your business. Fully Remote work setup: Our US-based operations have a global team dispersed across 3 continents. We cover all time zones to serve you 24/7. Carbon Neutrality: When transporting items, at Network Hardwares, we use Carbon Neutral Shipping to reduce carbon emissions from transportation. We are aware of how much Climate Change harms our world, and as our company, we care about this issue as much as we love our blue planet. Network Hardwares continues to grow with firm steps to this day. How can we help you today?
Contact info
15375 Barranca Pkwy. Ste K-101,, 92618, Irvine, United States
- 888-267-9566
- contact@networkhardwares.com
- www.networkhardwares.com
Replied to 9% of negative reviews
Typically replies within 2 weeks
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Just make a question and very quick the…
Just make a question and very quick the replay with a solution. Very good
I ordered a Panacast stand from them in…
I ordered a Panacast stand from them in August. When the order was delayed, I followed up and was told they were experiencing issues at their warehouse. Despite several follow-ups, the item never arrived. I then requested a refund, which they initially agreed to, but we have since received neither the refund, item nor any response to our emails. DO NOT BUY from them
Ordered a docking station 4 weeks ago…
Ordered a docking station 4 weeks ago that was 'in stock' and ready to ship. Had several msgs about warehouse problems and tracking numbers being sent and delivery 'next' week', NOTHING. From checking the reviews, I see I have been receiving exactly the same bs that everyone else has, even identical email excuses to others. €300 of nothing. IT IS A SCAM!!!
Legal action against the company for fraud
Dear Network Hardwares Team,
This is to formally notify you that I placed an order worth $4,000 USD over 15 days ago and have not received the product, tracking details, or any response to multiple attempts via email, phone, live chat, and WhatsApp.
It is now evident that your company may be engaging in fraudulent activity by accepting payments and failing to deliver goods. I have documented all communications, payment receipts, and screenshots showing that your team has viewed my messages but chosen to ignore them.
If I do not receive a full refund or valid shipment update within 48 hours, I will proceed with:
Filing a formal fraud report with the Federal Trade Commission (FTC) and Cybercrime Division.
Reporting your company to the Better Business Bureau (BBB) and local consumer protection authorities.
Initiating a dispute and chargeback with my bank/payment provider for online purchase fraud.
Sharing verified evidence of your fraudulent practices across public consumer forums and social media.
This is your final opportunity to resolve the matter amicably.
Failure to respond will lead to immediate legal escalation.
Absolute scam of a company
Absolute scam of a company. Robbed me of just under £400, the products never arrived, their customer helpline does not exist when you call.
When messaged via website eventually one person called Bella Tonbul reverted back stating a refund will be processed in 10 days, several months later I have received nothing. My emails get left unanswered. I had 1 reply back from Bella mentioning the ‘relevant team’ will process this soon followed by further emails ignored to requests for my refund. Stay away, do not purchase anything from them.
Not Satisfied
So far we have had subpar experience with the company. We ordered a CX-50 Gen2 with the guarantee that it would be here within a few business days according to their website. The order was placed on October 16th. Currently that status of the order is still in "Pending Shipment." I left a voicemail and reached out via email and received a response from Bella stating she would look into the shipment and keep track of it. I responded back and did not receive a response back. This is a time-sensitive matter and just, because this isn't directly your client, doesn't make it any less of a matter. We are the client to you and currently are not satisfied with the outcome after spending over 3k. What can your company do to make this right and get the product here in time so all parties are satisfied? We would appreciate a resolution for this matter.
I ordered a computer and paid for it…
I ordered a computer and paid for it but it never arrived. I emailed them 4 times and sent 4 messages on the website. No computer and no answer to my many complaints . Obviously a scam !! I am down over $2000. Beware !!!
Where is my refund?
Ordered imaging unit, delivery delayed, to be shipped within 14 business days, so cancelled the order, proving very difficult to get a refund, quick to take money but not so quick to refund, now nearly a month, so raised via credit card company to resolve. Would never buy from this company again
Order Never Shipped, NO Communication
I placed an order on 10/04/2025. It is now 10/24/2025 and the monitor stand has still not shipped. Multiple requests for status have gone unanswered. If someone at Network Hardwares would have the courtesy to contact me I would just cancel the order as it is obvious they don't care.
checking for a mini hifi music system…
checking for a mini hifi music system direct power no batteries, should have aux, tape slot, cd etc...
Andy gave couple of options which I had seen already but its not enuf.
Response to the query posted was good
Helpful and polite behavior with very…
Helpful and polite behavior with very good problem solving skill ..
Room schedulers order help
very responsive
Great experience from Andy
Andy gave me a immy answer
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